How do I bypass the 'SIM Not Valid' error on iPhone 5?
I've read various forum posts and have still yet to come to a conclusion on this.
Just to be clear, the phone I have just purchased is an iPhone 5, and I purchased it from my brother who bought it brand new from an apple store and is definitely UNLOCKED.
For whatever reason, either Apple or EE has made it so I cannot use a Vodafone sim.
I have already tried to activate the phone as normal with an EE sim, and it worked until I removed the sim and tried my vodafone sim with the newly activated phone to which I was told SIM Not Valid and could not get back onto my phone.
Any help would be appreciated.
Started to look into doing this earlier, any tips on getting the serial number when its in this state?
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how can i fix "the sim card inserted in this iphone does not appear to be supported " after restoring a factory unlocked iphone 4
The term "factory unlocked" has no meaning. Your phone was not legitimately unlocked. Contact the carrier it is locked to and find out if you can get it unlocked.
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Why is my SIM not valid although my iPhone 5 is unlocked?
Hi all,
About a year ago I dropped my ATT issued phone and had it replaced by one at the Apple store. I was able to use my new iPhone 5 abroad with a T-mobile Germany SIM card with no problems. I am thinking because since it was issued by Apple, it was unlocked. I then gave this unlocked phone to my boyfriend (who lives abroad) and he was able to use it with a different German SIM card with no problems. Then, when he came to the United States to visit me, he entered a completely new ATT SIM card and was using it fine. However, now since returning to Europe and using the same German SIM card as he had before, he is getting the following error message:
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
It is so strange that now, after all these times of using different SIM cards it won't work! Please advise!!
Thank you so much!Apple replaces your phone with the exact model you bought.
YOu only get an unlocked phone if you originally bought One.
YOur phone is locked to ATT.
Contact ATT to unlock it. -
Why is T-Mobile contract-free iPhone 6 not unlocked , showing * SIM not Valid* erorr outside of US?
Just before Christmas I purchased my iPhone 6 64 at full-price from the Stonebriar Apple Store, TX. At the time of purchase, I indicated several times that I want to use my phone outside of US and Apple Store representative assured me that my only option was T-Mobile contract-free iPhone which came totally unlocked and I would be able to use it internationally with no problem. I used my phone about 3 weeks in US with my prepaid AT&T SIM card without any problems and I was the happiest with my purchase but since I came back to my country my biggest nightmare has started : Just arrived at airport trying to use my local SIM, I faced the *SIM not valid* message due to a *Activation Policy*. My awful experience just started with both my family and I had the most frustrating time trying to find each other at airport. The next day when I called Apple care and explained the situation the adviser told me that although I bought the phone contract-free, my phone is now locked to AT&T and I had to contact them. I contacted AT&T several times spending countless hours to explain the situation and I spoke to near 9 different people including a manager ; at first they did not even believe me and they told me that it is impossible for AT&T to just block ppl's phones just because they activated their phone with their SIM -and it is totally making sense- but I insisted that Apple Care told me that my phone is locked by them and this is evident from their system. Anyway, one of them suggested me to request unlock my device via ATT website and I waited 4 days for their response till I received the denial because according to their record I used my prepaid service less than 6 months and I am not eligible for unlock request!!! Angry me called them again and after being on the line more that one hour, the adviser told me that my phone is not locked by them and it is actually Mercury who did this and they are the one that I had to call - at that moment I remembered that the night before I just tried my T-mobile SIM in my phone for few seconds to see what would happen and that's it - no service no activation ! When I called Apple this time and after speaking with at least 3 different pple, they told me that their system is actually unable to show which carrier has locked the device and they could only see which SIM card is the last one used in the phone and the problem is merely because of a latent Activation Policy that some iPhones can be used only in US and nowhere else and in US you may use it with different carriers but it does not mean that the phone is unlocked, and my only option is to contact the Apple Store I made my purchase to see whether they can(!! it is up to them to do it, they can easily say they can not) exchange the phone or not ! I told them that it is impossible for me to go there because I will not come back to US in next 9 months and I do not have access to any apple stores in my country, but this is the only thing that they could do , to say that they were sorry for the inconvenience.
The sad part of story is that after waiting 2 weeks without phone and spending more than 100$ to make international phone calls, this is the only answer they had for me. It is very hard for me to believe that Apple does not have any control over their own Activation Policy and for some one with my situation they are completely clueless. Apart from being frustrated, I am very disappointed with Apple and their costumer care because the advisers seemed very confusing or maybe they themselves were confused even more ! It is very abusive and it is like that I am robbed almost 1000$. Please help if you have the same experience or if you suggest that it is a good idea to file a complaint !I managed to chat with an Apple Online Store representative, and he assured me that if purchased online it's completely unlocked from day 1...
So i guess that counts as official confirmation.
I'm still worried though, something is not right with all this contradicting information, or it's probably just marketing!
I know they are in the business of making profit and I myself work in an Apple related business, but i have to stress that there are moral and freedom-of-market issues with locked phones, they really are illegal in many countries (correct if you ask me).
Locked phones paid full price is troll, really makes no sense at all! -
hie guys..how can i activate my iphone without the original sim card coz it says SIM not valid if i insert it.....im in south africa thanks for your help
Sorry, you can't. If your phone is carrier locked, you will need a sim card from that carrier, to activate it.
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How to fix problem of bypassing the submit button validation by pressing the space bar in the required fields. This occurs in the internet explorer and chrome browse but not in foxfire
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Hi, My iphone Model A1387 EMC 2430 FCC ID:BCG-E2430A IC:579C-E2430A and i am unable to activate my iPhone shows SIM Not Valid and Only compatible SIM cards from a supported carrier may be used to activate iPhone.or visit a supported career 's store to receive a replacement sim card.
how can i solve this?? please let me know.
thank you.Sounds like the iPhone is locked to the original Carrier
and you are trying to use a sim from another carrier
and only that original carrier can unlock the iPhone -
SIM not valid it is coming while uplodaing softare how to fix it plz tell me
while i uploaded ios 7 for iphone 4 then sim not valid is coming how to fix it plz plz tell me how to fix it
Your iPhone was jailbroken or hacked to unlock it from the original wireless
carrier and the update has relocked the iPhone to that carrier. Contact
them to see if they offer unlocking and if you qualify.
Be advised that the damage done to iOS by jailbreaking/hacking has been
known to prevent a legitimate unlock from successfully completing. -
i have changed provider and inserted new sim but it shows 'sim not valid' does anyone know how to unlock iPhone 5?
Yes, contact the carrier the iPhone is locked to.
Only they can officially unlock the iPhone and if you qualify. No one else. -
Iphone 4s saying sim not valid i just got the phone is have unlock code what do I do
Just got an iPhone 4s have the unlock code but the screen is just saying sim not valid how do I unlock
There is no such thing as an "unlock code" for an iPhone. If someone sold you one you have been scammed. iPhones are unlocked by the carrier the phone is locked to updating the master iPhone database maintained by Apple.
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My phone says SIM not valid after ios 5 update, Why and how do I fix it?
Why does my iPhone 4 say SIM not valid after I updated to ios 5? Also, is there anything I can do to fix it?
Sounds like your phone was software unlocked, or hacked/jailbroken, to work with any carrier. Updating the phone restored the original carrier lock. All you can do now is contact the carrier it is locked to and see if they have an unlocking policy.
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How do I unlock the sim card if my iPhone 5 has not been activated?
I gave my iPhone 5 to my mom, so I restored it first (by going through Find my iPhone and deleting the phone and restoring it), and now my mom got a new nano sim card. When I enter it into the phone, it says "Your iPhone could not be activated because the activation server is temporarily unavailable."
When I try to activate it through iTunes, it says "The SIM card inserted in this iPhone is PIN locked. Please enter the PIN code of your SIM card and connect your iPhone to iTunes again". But how do I enter the pin code if the phone is not activated? I don't see any option of unlocking the pin, I only see "Choose language", then "Choose WiFi", and then it attempts to activate but fails every time.
What do I do? Thanks for your help.Hi there visa05,
You may find the troubleshooting steps in the article below helpful.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
-Griff W. -
i got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me?
Your phone is probably carrier locked and you are using a SIM form a different carrier. Are you?
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I was trying to upgrade my iphone 4 to the isos 5, everything was done on the PC. After it was done i thought it was working,but the screen went blank and this wat it says. SIM not Valid... please help me, that's the only phone i have.
If your iPhone was hacked to be unlocked to use with any carrier's SIM card, you just re-locked the iPhone to the carrier the iPhone was sold as carrier locked when new.
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How do I use the sim card If its blocked, not because it is brand new, has blocked its carrier when purchased, my uncle bought it from his old friend
Only the wireless provider to which an iPhone is locked can unlock it. Have
your uncle's friend contact his wireless provider to see if they offer unlocking
and if he qualifies. Many wireless providers require that the account be in good
standing and the iPhone be active on their network for an unlock to proceed.
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