How do I cancel a subscription that apparently does not exist??

Somebody PLEASE help. I have found Adobe are charging my credit card monthly (£17.15). I raised an account and find no subscription purchases on there. So, I went through my ITunes account just in case I have inadvertently bought something (I have a "free" Adobe Reader on there). There is no subscription noted there either. It seems impossible to communicate directly with Adobe. How on Earth do I cancel something I have no knowledge of and no trace of ?? Has anybody else had this experience?

You should try to Contact Customer Care by chat or phone.
[topic moved to Acrobat.com Services forum]

Similar Messages

  • HT4623 I'm trying to update my iPhone and I go to ``settings'' then ``general'' and at that point I should see ``software update.'' But it's simply not there, that line does not exist in my phone. What can I do?to look for the

    I'm trying to update my iPhone and I go to ``settings'' then ``general'' and at that point I should see ``software update.'' But it's simply not there, that line does not exist in my phone. What can I do?

    This featue is only available on iphone running ios 5 or later.
    Update as you always have, via itunes.
    Read the article you linked.  the entire article, not just the first part.
    iOS: How to update your iPhone, iPad, or iPod touch

  • Error: This application required an Xtra (ActiveX...) that either does not exist or failed

    Hi All,
    im having trouble few days now , i hope someone can give me a lead here.
    i have a director mx file written in arabic, i open it in Director 11.5, the file behave strangely, very slow publishing process, very slow access to the xtra list.
    after publishing (shockwave and html), i open the html, the preloaded start to run but i can see its not reaching 100%, after a while i get the error massage:
    "This application required an Xtra (ActiveX...) that either does not exist or failed..." and firebox or IE crashes.
    In the movie extra list (Modify menu) i can see all extras, and all have "download if needed", but in ActiveX the "download if needed" grays out. i have no idea why
    things i try with no success:
    uninstall and reinstall shockwave player
    check the same file in another machine
    exclude and include xtras in Publish Settings > Files
    add activex.x32 from other places
    Hope for good news
    Win Xp sp3
    Thanks
    Shay

    In the movie extra list (Modify menu) i can see all extras, and all have "download if needed", but in ActiveX the "download if needed" grays out. i have no idea why
    Because AX controls aren't SW-safe. You will have to redesign your file to remove the ActiveX control if you want it to run in a browser.

  • I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.

    I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.

    Hi vindog60,
    Thank you for using Apple Support Communities.
    To troubleshoot this issue where you get an installation error with iTunes on your Windows PC, please follow the steps in the article linked to below.
    Issues installing iTunes for Windows - Apple Support
    Cheers,
    Alex H.

  • HT1688 why do i have to reauthorize a computer that was already authorized, the computer i purchased some songs on does not exist anymore, and the email for that account does not exist anymore.

    why do i have to reauthorize a computer that was already authorized, the computer i purchased some songs on does not exist anymore, and the email for that account does not exist anymore. i can reset password because i doent know what the old one was

    Hi lgmmo,
    I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
    A quick Chat session should get you fixed up.
    Please let us know if you have additional questions.
    Best,
    Sara

  • How do I cancel a subscription that is "no longer available"?

    I want to cancel an auto-renewing app subscription that seems impossible to cancel.  The iTunes subscription management page has no interactive controls except for a “Done” button.  The app developer can’t help me, Apple has not responded to my request for support, and e-mail from the iTunes store says the subscription will be renewed on 10/21/14. Details:
    About two years ago, I downloaded the Magmic New York Times Crossword app from iTunes to my iPod.  I started an annual subscription to that app, which automatically renews.
    I lost my iPod, and I have no other Apple devices, so I want to cancel that subscription.  Magmic support has been unable to explain how I can cancel my subscription.  They advised me that I can cancel the subscription via the app on my Apple device.  Because I no longer have any Apple devices or any way of running any Apple apps, this is impossible.
    Magmic also advised me to use the App Store subscription management page for my account.  Using iTunes on my Windows PC, I found the subscription management page for the crossword app.  It shows that my “Daily and Archive Puzzle Subscription (The New York Times Crossword)” expires on Oct 21, 2014.  The same page also includes this remark:  “This subscription is no longer available.”
    I don’t understand whether I need to do anything to prevent auto-renewal on Oct 21, 2014.  The only interactive control on the subscription management page is a button labeled “Done”.  I don’t see any way to cancel the subscription or stop auto-renewal on that page.
    I think I read somewhere that Apple has stopped support for the Magmic crossword app, so I was assuming my subscription would *not* auto-renew anymore.  However, just a few days ago, on Oct. 5, 2014, I received e-mail from the iTunes store informing me that my “subscription to The New York Times Crossword will automatically renew on 10/21/14 and you will be charged at that time.”  Does Apple really plan to renew my subscription, and charge me, even though the iTunes app store says “this subscription is no longer available” and even though I have no devices on which I can use any Apple app?  Is there any way I can cancel this subscription and stop auto-renewal?
    I opened an Apple support case asking these questions on 10/7/14.  I received an automatically generated reply that said an iTunes Store rep would respond within 24 hours.  It’s been about 48 hours, and I have not received a reply. Can anyone clarify these issues for me?

    You can also try to reset print prefs on the <b>about:config</b> page.
    See:
    *http://kb.mozillazine.org/Problems_printing_web_pages
    *https://support.mozilla.org/kb/how-print-websites

  • HT204088 How do I cancel a subscription that was set up to automatically renew?

    I purchased a magazine subscription that apparently automatically renews.  I don't care for the magazine and would like to stop it from renewing.  How should I go about it? 

    http://support.apple.com/kb/HT4098
    Regards.

  • How do I cancel a subscription that has automatic renewal?

    I signed up for a free trial for a magazine. Every month I am automatically charged for renewal. However I've decided that I prefer buying the mag in hard copy. How do I cancel the subscription?
    Thanks!

    You should try to Contact Customer Care by chat or phone.
    [topic moved to Acrobat.com Services forum]

  • HT201238 how do i cancel this subscription. I do not want to be in the cloud.

    How can I cancel icloud subscription? Why do you make it so difficult to do so? I want off. Now.

    I wish that were true ckuan.  I would not have to have this frustration.  The email came in at 3:08pm and this is the quote:
    "We recently announced new, more affordable iCloud storage plans. As a thank you for being a current iCloud storage plan subscriber, we’ve upgraded your storage plan and you will be receiving a refund based on the reduced plan price."
    So, NO I DID NOT ASK FOR THIS!! THEY UPGRADED ME WITHOUT ASKING!!! AND NOW THEY MAKE IT EXTREMELY DIFFICULT TO CANCEL!!
    Perhaps I should be talking to the FTC if I don't get an answer now.

  • How do I cancel dreamweaver subscription, when it is not in my creative cloud?

    how do I cancel my dreamweaver when it is not under my creative cloud?

    Hi sweedy088,
    Did you purchase a full version of the CC and want to cancel just DW? Did not quite get it. Or did you purchase DW and are unable to see it listed under your CC apps?
    Thanks,
    Preran

  • How to fix ORA-33262: Analytic workspace MY_AW does not exist ?

    Here is my version of : http://download.oracle.com/docs/cd/E11882_01/olap.112/e10795/select.htm#CBBGEGFA
    I don't understand why I get this ORA-33262, it just does not make sense ...
    The API should be doing AW ATTACH MYSCHEMA.MY_AW RO
    Solution 1 : The DBA in my team thinks there is no way for her to create a synonym (or something like that) for the MYSCHEMA.MY_AW so I (the API) can use only MY_AW, anyone knows a way to do it ?
    Maybe the second call to _displayResult() needs to ATTACH the AW while the first does not ...
    Solution 2 : How could I specify to the API to use MYSCHEMA.MY_AW instead of MY_AW ?
    Thanks in advance !
    JP
    DataProvider dp = new DataProvider();
    OracleConnection connection = (OracleConnection)connectionFactory.getConnection(); // LOGGED USING PROXY AUTH WITH THE USER (COULD BE ANY USER) AUTHENTICATED TO THE WEB APP AND ACTUALLY REQUESTING THIS TEST
    UserSession session = dp.createSession(connection);
    MdmRootSchema mdmRootSchema = (MdmRootSchema)dp.getMdmMetadataProvider().getRootSchema();
    MdmDatabaseSchema mdmGlobalSchema = mdmRootSchema.getDatabaseSchema("*MYSCHEMA*");
    MdmPrimaryDimension mdmDim = (MdmPrimaryDimension)mdmGlobalSchema.getTopLevelObject(dimension.getName());
    test.testExample(mdmDim);
    public void testExample(MdmPrimaryDimension mdmProdDim) {
    // Get the Source for the short label attribute of the dimension.
    MdmAttribute labelAttribute = mdmProdDim.getShortValueDescriptionAttribute();
    // prodShortLabel, which is the Source for the short value description attribute of the PRODUCT_AWJ dim
    Source prodShortLabel = labelAttribute.getSource();
    // prodHier, which is the Source for the Product Primary hierarchy.
    MdmLevelHierarchy mdmProdHier = (MdmLevelHierarchy) mdmProdDim.getDefaultHierarchy();
    StringSource prodHier = (StringSource) mdmProdHier.getSource();
    // levelSrc, which is the Source for the Family level of the Product Primary hierarchy of the PRODUCT_AWJ dimension.
    MdmHierarchyLevel mdmHierarchyLevel = mdmProdHier.getHierarchyLevels().iterator().next();
    Source levelSrc = mdmHierarchyLevel.getSource();
    MdmAttribute mdmAncestorAttribute = mdmProdHier.getAncestorsAttribute();
    // prodHierAncsAttr, which is the Source for the ancestors attribute of the hierarchy.
    Source prodHierAncsAttr = mdmAncestorAttribute.getSource();
    MdmAttribute mdmParentAttribute = mdmProdHier.getParentAttribute();
    // prodHierParentAttr, which is the Source for the parent attribute of the hierarchy.
    Source prodHierParentAttr = mdmParentAttribute.getSource();
    int pos = 1;
    // Get the element at the specified position of the level Source.
    Source levelElement = levelSrc.at(pos);
    // Select the element of the hierarchy with the specified value.
    Source levelSel = prodHier.join(prodHier.value(), levelElement);
    // Get ancestors of the level element.
    Source levelElementAncs = prodHierAncsAttr.join(prodHier, levelElement);
    // Get the parent of the level element.
    Source levelElementParent = prodHierParentAttr.join(prodHier, levelElement);
    // Get the children of a parent.
    Source prodHierChildren = prodHier.join(prodHierParentAttr, prodHier.value());
    // Select the children of the level element.
    Source levelElementChildren = prodHierChildren.join(prodHier, levelElement);
    // Get the short value descriptions for the elements of the level.
    Source levelSrcWithShortDescr = prodShortLabel.join(levelSrc);
    // Get the short value descriptions for the children.
    Source levelElementChildrenWithShortDescr =
    prodShortLabel.join(levelElementChildren);
    // Get the short value descriptions for the parents.
    Source levelElementParentWithShortDescr =
    prodShortLabel.join(prodHier, levelElementParent, true);
    // Get the short value descriptions for the ancestors.
    Source levelElementAncsWithShortDescr =
    prodShortLabel.join(prodHier, levelElementAncs, true);
    // Commit the current Transaction.
    commit();
    // Create Cursor objects and display their values.
    System.out.println("Level element values:");
    _displayResult(levelSrcWithShortDescr, false); // WORKS WITH NO PROB, I SEE THE NORMAL OUTPUT AS IN THE EXAMPLE
    System.out.println("\nLevel element at position " + pos + ":");
    _displayResult(levelElement,false); // I GET ORA-33262, SEE BELOW
    System.out.println("\nParent of the level element:");
    _displayResult(levelElementParent,false);
    System.out.println("\nChildren of the level element:");
    _displayResult(levelElementChildrenWithShortDescr,false);
    System.out.println("\nAncestors of the level element:");
    _displayResult(levelElementAncs,false);
    private void _displayResult(Source source, boolean displayLocVal)
    CursorManager cursorManager =
    dp.createCursorManager(source); // Exception for ORA-33262 is thrown here
    Cursor cursor = cursorManager.createCursor();
    cpw.printCursor(cursor, displayLocVal);
    // Close the CursorManager.
    cursorManager.close();
    Error class: Express Failure
    Server error descriptions:
    DPR: cannot create server cursor, Generic at TxsOqDefinitionManager::crtCurMgrs4
    SEL: Unable to generate an execution plan for the query, Generic at TxsOqExecutionPlanGenerator::generate(TxsOqSourceSnapshot*)
    INI: XOQ-00703: error executing OLAP DML command "(AW ATTACH MY_AW RO : ORA-33262: Analytic workspace MY_ AW does not exist.
    )", Generic at TxsOqAWManager::executeCommand
    Edited by: J-P on Jun 29, 2010 9:58 AM

    David Greenfield wrote:
    The error happens when the server is executing the OLAP DML command "AW ATTACH CENSUS RO". This in turn gets an error of the form "ORA-33262: Analytic workspace MY_AW does not exist."
    Oups, sorry when posting, I always try to get ride of names specific to my application/company, I forgot to change CENSUS for MY_AW in the error message
    In particular it is attaching the AW named CENSUS, but is complaining about MY_AW. I have a few questions.
    (1) In which AW does your PRODUCT_AWJ dimension live? CENSUS or MY_AW?
    I don't use PRODUCT_AWJ (I kept the comments from Oracle's example), at line 8, I use dimension.getName() instead
    This dimension lives in the AW named "MY_AW"
    >
    (2) Can you connect CENSUS on the command line (logged in as the same user where the error occurs)?
    Using AWM, I tried to do the command "AW ATTACH MY_AW RO", it does not work, I get the same ORA error, I've to use "AW ATTACH MYSCHEMA.MY_AW RO"
    (3) Is there any kind of AUTOGO or PREMIT_READ program in CENSUS that refers to MY_AW?
    No, sorry again, my mistake
    >
    (4) Have you set up any kind of security on the cubes (via AWM) that may be firing during the attach?
    Not to my knowledge, the DBA knows I've this problem, so she should have tought about it ... I'll ask her just in case
    Thank you,
    JP

  • Facing ABAP dump in program SAPLGRAP that ABAP_2_DAT does not exist

    We have an IDES ECC6.0 installation. We are facing some ABAP dump whenever any activity which involves a list is performed.
    Eg: When in SU01 you click on user field and press F4 to get the list of present users, it shows following dump:
    ( Error in the ABAP Application Program
    The current ABAP program "SAPLWDTM" had to be terminated because it has++
    come across a statement that unfortunately cannot be executed.++
    The following syntax error occurred in program "SAPLGRAP " in include "LGRAPFGL" in
    line 1203:
    "The FORM "ABAP_2_DAT" does not exist."
    The include has been created and last changed by:
    Created by: "SAP "
    Last changed by: "AICAMT "
    Error in the ABAP Application Program
    The current ABAP program "SAPLWDTM" had to be terminated because it has
    come across a statement that unfortunately cannot be executed. )
    The WS_DOWNLOAD module itself is missing. Any idea on this?

    Hi Uday,
    Thanks for your responce.
    The ECC6.0 system is at EHP 1 SP 14.
    SM21 log shows the following:
    Run-time error "SYNTAX_ERROR" occurred.
    The details of this error is the same as mentioned in the previous post i.e
    the FORM "ABAP_2_DAT" could not be found.
    Regards,
    Kushal Agrawal

  • Compiler says that package does not exist...why??

    I have a directory called myutil, and inside that, a class "PrintTeste". Out of package, one class called "Teste"...
    See the code:
    public class Teste {   
        /** Creates a new instance of Teste */
        public Teste(){
            myutil.PrintTeste.mPrint();
        public static void main(String []args){
            Teste teste = new Teste();
    inside package myutil:
    package myutil;
    public class PrintTeste { 
        public static void mPrint(){
            System.out.print("teste ");
    }using javac myutil/PrintTeste.java.... it's ok
    But, when I try compile using javac Teste.java I receive the following message:
    Teste.java:8: package myutil does not exist
    myutil.PrintTeste.mPrint();
    ^
    Using Netbeans 5.5, this error does not occur.
    My environment variables CLASSPATH, JAVA_HOME AND PATH were right setted...I'm using Windows XP, jsdk 1.5.0_07
    So, what could be happening?
    Thank for yout help!
    Eliselbert

    Fortunatly, the compile process ocurres well using:
    javac -classpath . myutil/TestePrint.java
    and
    javac -classpath . Teste.java
    but when I try run the class Teste, another error:
    java Teste
    Exception in trhead "main" java.lang.NoClassDefFoundError: Teste/class

  • How to solve "ORA-27101: shared memory realm does not exist"?

    I met a prpblem as follows:
    I'm getting the error whenever I try to start SQL*Plus:
    ORA-27101: shared memory realm does not exist? so I can run SQLPLUS hrs before, but now cannot. why?
    I attached my Listener.ora below, please find any error?:
    # LISTENER.ORA Network Configuration File: C:\Oracle\817\network\admin\listener.ora
    # Generated by Oracle configuration tools.
    LISTENER =
    (DESCRIPTION_LIST =
    (DESCRIPTION =
    (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC2))
    (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = TCP)(HOST = con02)(PORT = 1521))
    (DESCRIPTION =
    (PROTOCOL_STACK =
    (PRESENTATION = GIOP)
    (SESSION = RAW)
    (ADDRESS = (PROTOCOL = TCP)(HOST = con02)(PORT = 2481))
    SID_LIST_LISTENER =
    (SID_LIST =
    (SID_DESC =
    (SID_NAME = PLSExtProc)
    (ORACLE_HOME = C:\Oracle\817)
    (PROGRAM = extproc)
    (SID_DESC =
    (GLOBAL_DBNAME = tibco)
    (ORACLE_HOME = C:\Oracle\817)
    (SID_NAME = tibco)
    I type following in command console,
    c:\>echo $ORACLE_SID
    $ORACLE_SID
    c:\>echo $ORACLE_HOME
    $ORACLE_HOME
    c:\>
    Please advise how to.
    Thanks

    your shareable memory area is not set for the oracle server. I think you install the server by using the command
    # echo 500m > /proc/sys/kernel/shmmax
    this command temporaryley increase the area not for permanent.
    so edit the file which is /etc/sysctl.conf and change this parameter "kernel.shmmax=536870912" and then reboot your system and start the oracle.
    If reboot is not an option the use this command to increase the required area.
    #echo 536870912 > /proc/sys/kernel/shmmax
    and then run the oracle.

  • HT1918 How can i cancel an order that i did not make

    I can NOT update my apps because i have an unpaid order that i did not make and i need to know how to cancel it. Please help me. :/

    Click here and ask the iTunes Store staff for assistance.
    (105049)

Maybe you are looking for