How Do I cancel an App Store in-app purchase subscription? I have followed the standard instructions.
I want to cancel a subscription. I follow the standard instructions to go to App Store --> Featured-->Scroll to Bottom-->Tap my Apple ID or sign-in.
The problem is my Apple ID is shown, but it is greyed out. So, when I tap it nothing happens.
I am on an I-Pad. I appreciate any and all help.
Do you currently have Settings > General > Restrictions > Accounts (under the 'allow changes' heading) set to 'Don't Allow Changes' - if you do then change it to 'Allow Changes' and your id at the bottom of the Featured tab in the App Store should no longer be greyed out
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