How do i cancel my account (07-2014)

How do i cancel my account if i can't find the cancel button that is show in the help section, because you change the interface and you didn't renew the help section screenshots and reference?
How do i cancel my account when i can't call to help support, in my country Costa Rica, because the phone that you provide me to call here in Costa Rica doesn't exist in Costa Rica?
How do i cancel my account when i try to search all over the internet, and your forums, and i get nothing, because all that i get is giant circle of links for help sections, that are completly useless, because none of them are for the new appearence and interface of creative.adobe.com?
All that i want is to turn my annual regular plan (paying month per month), into a student annual plan (pre-paying once per year), which i find myself as a completly cualified candidated for the students plan, and i want my discount. I reach the 12 month of my actual regular plan, so this is the moment for the change.
But i'm getting worried about it, do i have to be with you all my life?, do i have to pay month-by-Month until i die?, just because you don't have a decent account management system that just works.
Men you are ADOBE, you are big company, how is this happening? What i suppose to do?, do i have you just leave you guys automaticaly renew my annual plan and still paying that plan?, just because i didn't have other choise?
Please help me with my problem.
Thanks.

Hello Roger,
ok, thanks for your conciliatory words. As I said above we are users like you. Sometimes one of Adobe's competent members of the staff "lose their way" to here. So another hint for you could that you use forum's search function with the keyword "staff".
On the other hand, I can't understand that no one could help you by using my links from above. Did you really click through all the headlines and by "need more help" use the chat? I for my part had best experiences.
You criticize, that ther would be no telphon niumber. Did you use "Telephone numbers of customer service and technical support Adobe worldwide" or " Los números de teléfono de servicio al cliente y soporte técnico en todo el mundo Adobe"? see >>>
https://www.adobe.com/eeurope/elicensing/licensemanagement/alm/contact.html >>> Costa Rica 800 011 0910 and 206 675 6100
Ok, I hope you will get better results now, greetings from the Bavarian Alps
Hans-Günter
P.S.
Sorry, that Germany won the soccer world championship. No, nonsense I'm really happy!

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