How do I cancel my Adobe ExportPDF annual membership?

I've ordered my adobe exportPDF annual membership product but some of the files I wanted to export were not able to be converted to a word document. How to I cancel the membership and get my money back? I've only had the product for about a week.

Hi Jessica,
Consider it done. For your reference, here is the transaction number for the return order: 0066143394
You should expect to see the refund in your account in the next 2-3 days.
Best,
Sara

Similar Messages

  • How do I cancel my Adobe ExportPDF subscription, Order# AD013678534?

    How do I cancel my Adobe ExportPDF subscription, Order# AD013678534?

    Hi Emmett,
    The order management system indicates that the return has been completely processed as of yesterday (not sure why it took that long).
    Please double-check your account and let us know if you don't see the refund.
    Best,
    Sara

  • I am trying to cancel my Adobe SendNow annual membership

    I am trying to cancel my Adobe SendNow annual membership

    Hallo Sara Forsberg,
    Sorry, my English is not perfect.
    I would like to Announce subscription because I finished it accidentally.
    Creative Cloud Student and Teacher Edition (one year)
    Sales order number:
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    Von: Sara.Forsberg
    Gesendet: Samstag, 20. Dezember 2014 00:27
    An: Volker Herd
    Betreff:  I am trying to cancel my Adobe SendNow annual membership
    I am trying to cancel my Adobe SendNow annual membership
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  • I would like to cancel my Adobe ExportPDF annual subscription and can not find how to do so. How and where can i do this?

    I have been trying to cancel my Adobe ExportPDF subscription, however when i click on (turn Off) the auto renewal question it says it cant. Where and how can i do this?

    Hi,
    To cancel your subscription contact our customer support team at 800 833 6687.
    Or you can refer the below link for chat support:
    Contact Customer Care
    Regards,
    Florence

  • Cancel/Return Adobe ExportPDF Annual

    I just bought Adobe ExportPDF Annual and it is not what I thought it was.  I do not want it and want to cancel the order.  I cannot find anwhere to contact anybody.  Getting so frustrated!  It says I can cancel it on my Welcome Email, but it wants a serial number, which I cannot find anywhere. I bought it as a download, so not sure where to get the serial number at.

    Hi Jessica,
    Consider it done. For your reference, here is the transaction number for the return order: 0066143394
    You should expect to see the refund in your account in the next 2-3 days.
    Best,
    Sara

  • How do I cancel my Adobe ExportPDF

    How do I cancel my Adobe ExportPDF

    Hi Matt,
    Sounds like Adobe Acrobat would be the best fit for you.  We offer a 30-day trial of Acrobat X for Windows here: http://www.adobe.com/go/tryacrobatpro/  The Save as Word/Excel function of Acrobat uses similar technology to that found in our ExportPDF service, so you won't find any drastic changes there, however you'll be able to highlight/redline, edit, comment on PDFs.
    -David

  • How to cancel the Adobe ExportPDF Annual

    Just bought the membership, then found out it's not what I want. So, how I can cancel it?

    Hi,
    To cancel your subscription contact our customer support team at 800 833 6687.
    Or you can refer the below link for chat support:
    Contact Customer Care
    Regards,
    Florence

  • Please cancel my Adobe CC annual membership

    Hi,
    The 24/7 chat seems to be unavailable every time I try, and I will not stand in a queue for half an hour to talk to someone trying for another half an hour to talk me out of it. Please cancel my annual Adobe CC membership due to renew on June 20th!
    /Sven Inge

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How Do i Cancel my Adobe Creative Cloud membership?

    I want to cancel my membership and i can't seem to find the correct way to do so.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Purchased Adobe ExportPDF, Annual on 22 Feb 2014, but it does not satisfay. Want to cancel it. How?

    Purchased Adobe ExportPDF, annual, on 22 Feb 2014 and tried to use it, converting PDF file to Word, but it did not work satisfactorily.
    So I would like to cancel it.
    How can I do it?

    HiNamio,
    In order to cancel the subscription, i would request you to kindly visit the below mentioned page and contact our support team
    http://adobe.ly/yxj0t6

  • How can i cancel my subscription to Adobe ExportPDF Annual?

    I suscribed to
    Adobe ExportPDF Annual (Other,Multiple Languages)
    and found it very hard to use (not what i expected when I purchased annual subscription) and i need to cancel it before i can consider exploring other Adobe products. Help?

    Hi girls,
    I see that you've already canceled your subscription, but that it is still active until the next billing cycle. If you'd like, I can cancel it entirely, and process a refund for you as well, since you'd be canceling within the first 30 days.
    Please let me know how you'd like me to proceed.
    Best,
    Sara

  • Want to cancel an automatic renewal for Adobe ExportPDF Annual?

    I originally subscribed to an automatic renewal for Adobe ExportPDF Annual.   This I did back in 2012.  I no longer need this product.   How do I permanently cancel this latest and all further renewals and apply for a prorated refund?

    I'm not sure if you can get the refund (maybe it's in the following link somewhere) but to cancel, go here: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription- acrobat-online-services.html

  • Cancel Adobe ExportPDF Annual (Other,English) subscription

    Hello, I need to cancel Adobe ExportPDF Annual (Other,English) subscription. I am currently unable to sign in to myadobe, and have been on hold with customer help telephone line for over an hour. How can I cancel this subscription?
    Thank you

    Hi,
    I will take care of your request.
    Thank you.
    Hisami

  • CANCEL- Can I chat or talk with a human on the phone?  I have an Adobe ExportPDF Annual.  So, if I cancel today, I still have to pay half of the fee?  I only used the service once or twice.

    Can I chat or talk with a human on the phone?  I have an Adobe ExportPDF Annual.  So, if I cancel today, I still have to pay half of the fee?  I only used the service once or twice.  I was looking for a phone number to call.  But, I seemed to have been in a loop.  I kept getting directed to this forum.  I would have really appreciated a quick link to a phone number.  Much more efficient on my end.
    I expected to be canceled in a few short minutes via a phone call.  Instead of have been in this endless and frustrating loop to this forum.
    Help please.

    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • How Do I Cancel My Adobe Annual PDF Pack and Get My Money Back ?

    How can I cancel My Adobe Annual PDF pack and get my money back ? I keep getting the run around !

    Have you tried this? Cancel your membership or subscription | Acrobat, Acrobat.com online services

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