How do I cancel my extra storage on cloud

How do I cancel my extra cloud storage, that is not needed

You can cancel an annual iCloud storage upgrade but only within 15 days of buying:
You may be able to do this using http://expresslane.apple.com -  click 'See all products and services',  then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date.
If you have purchased storage under the new monthly plan you can cancel that as from the next month.
For details of downgrading under either plan please see:
iCloud storage upgrades and downgrades

Similar Messages

  • HT4847 How do i cancel my extra storage plan?

    How do i cancel my extra storage plan?

    You can cancel an annual iCloud storage upgrade but only within 15 days of buying:
    You may be able to do this using http://expresslane.apple.com -  click 'See all products and services',  then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
    If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date.
    If you have purchased storage under the new monthly plan you can cancel that as from the next month.
    For details of downgrading under either plan please see:
    iCloud storage upgrades and downgrades

  • HT4847 how to cancel icloud extra storage billing with 15 days?

    On my receipt it says I may contact Apple to cancel my extra storage on icloud with 15 days but, there is no contact phone, e-mail, etc. Anyone know how to do this?

    To ask for a refund, contact with the iCloud support > http://www.apple.com/support/icloud/contact If they don't provide help, contact directly with Apple > http://support.apple.com/kb/HE57

  • How can I cancel my monthly storage?

    How can I cancel my monthly storage plan?

    Go to Settings, iCloud, Buy More Storage, then go to the free 5GB plan or choose a new plan.

  • How can i cancel my one year Creative Cloud Student and Teacher Edition?

    how can i cancel my one year Creative Cloud Student and Teacher Edition?

    when i click on customer support..
    i get this error

  • How can  i cancel my subscripcion to creative cloud plan, i searched but i can not  find the opcion cancel plan where is it? thx a lot

    how can  i cancel my subscripcion to creative cloud plan, i searched but i can not  find the opcion cancel plan where is it? thx a lot

    Return, cancel, or exchange an Adobe order

  • How can I cancel my iCloud Storage plan?

    When I upgraded my iPhone 4 to iOS 5 and it turned into a "brick" I was forced to use iCloud to backup and restore and it kept complaining that I had 5.9 gb which is over the 5.0Gb free storage provided, so I purchased an upgrade - in a dazed and confused state as my iPhone was a "brick" I must have done this twice to recover my iPhone.
    Result is that I now have an additional 20Gb Storage Plan.
    Nice email saying that I can cancel it within 15 days, but not where or how to do this. I spoke to Apple iPhone support who said its another division, try iTunes support website and I should be able to email and cancel - but not seen any email address.
    Tried iCloud Express Lane but they want £20 for an incident ticket which is about what I paid for the 20gb Storage Plan!
    Problem overall is that I use an iMac (PPC not Intel) on Mac OS 10.5.8 and although I have upgraded to iTunes 10.5, I am finding that WiFi sync or iCloud do not work unless you are on Mac OS 10.6 (needs Intel) or greater.
    So I want to cancel my iCloud storage plan. Please can someone help me.

    Taken directly from http://help.apple.com/icloud/index.html#mmd602084a
    Do any of the following:
    On your iOS device’s Home screen:
    Tap Settings > iCloud > Storage & Backup > Buy More Storage.
    Tap Downgrade Options, then tap to put a checkmark beside your current plan.
    To confirm you want to set up iCloud to renew your current storage plan when the next payment is due, tap Confirm.
    On your Mac:
    Choose Apple Menu > System Preferences, then click iCloud.
    Click Manage, then click Buy More Storage.
    Click Downgrade Options, and enter your Apple ID password.
    Click to select your current plan (so that a checkmark appears), and then click Done.
    On your Windows computer:
    Choose Start Menu > Control Panel > “Network and Internet,” then click iCloud.
    Click Manage, then click Buy More Storage.
    Click Downgrade Options, and enter your Apple ID password.
    Click to select your current plan (so that a checkmark appears), and then click Done.

  • HT201318 How do you cancel your icloud storage upgrade?

    I upgraded my iCloud storage and don't think I needed to. Can't work our how to canel it. I purchased it in Canada whici is where my account is registered. Help!

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mm12eecb08e7

  • How do I cancel my iCloud storage upgrade?

    I upgraded my iCloud storage but no longer need it. How do I cancel It?

    See:iCloud: Cancel your storage upgrade

  • How do i cancel purchase of storage upgrade i don't need ?

    How do i cancel purchase of upgraded storage that i do not need?

    from where? iCloud, Dropbox etc.

  • How can I cancel my data storage?

    I Buy 200GB for my storage data  and it cost $3.99 monthly, I would like to cancel this storage, so my question is how to cancel this .

    Hi, Jeanettemr.  
    Thank you for visiting Apple Support Communities.  
    I understand that you want to cancel your iCloud storage upgrade.  Here is guide on how to downgrade your storage.  
    iCloud storage upgrades and downgrades
    http://support.apple.com/en-us/HT201318
    -Jason H.  

  • HT201318 How do I cancel my icloud storage plan

    I\My acknowledgement says I can cancel within a certain time period, but I can find nothing on my Systme preferences to do so immediately or on the website.

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
    https://discussions.apple.com/message/19323996#19323996
    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Poster 'CCrefund' has posted a method applicable to users in the UK: https://discussions.apple.com/message/21002309#21002309
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • How do I cancel auto-renewal of Creative Cloud membership?

    Hello! I started my one year, prepaid CC membership February 17 of last year. It's due to auto renew on February 17 of this year, and I don't want to continue my membership and be charged  $200 again. How do I cancel the auto renewal? I've checked the FAQs and nothing has brought me results so far. Thanks!
    - Emily

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    HOWEVER
    This is an open forum, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • HT4847 how do i cancel my icloud storage

    I just mistakenly bought icloud storage and need to cancel it.  How do I do this as it only gives me a download option for a year's time...

    Welcome to the Apple Support Communities
    Contact > http://www.apple.com/support/icloud/contact/

  • How can I cancel an icloud storage plan that was unauthorized?  I was charged and received a receipt.  I never bought an upgrade!

    I need to know how to cancel and be refunded $100.00 for an unauthorized purchase for 50gb storage plan.  I never authorized purchase.  No one was on ipad all day yesterday until late evening and itunes or app store or storage upgade was never engaged.  Please can someone help me????

    Welcome to Apple Support Communities
    Contact with iCloud support > http://www.apple.com/support/icloud/contact
    Also, change the Apple ID password > http://appleid.apple.com Log in with your Apple ID and choose Password & Security

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