How do I cancel my iCloud storage upgrade?

I upgraded my iCloud storage but no longer need it. How do I cancel It?

See:iCloud: Cancel your storage upgrade

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HT201318 How do you cancel your icloud storage upgrade?

I upgraded my iCloud storage and don't think I needed to. Can't work our how to canel it. I purchased it in Canada whici is where my account is registered. Help!

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

HT201318 How do I cancel my iCloud storage upgrade that was made by mistake?

I somehow upgraded my iCloud storage to the 50GB tier. It was a mistake and I want to revert back to my former plan. It states I have 15 days for a full refund but I cannot find where I would make that request.

Try doing this: https://discussions.apple.com/message/16968425#16968425.

How can I cancel my iCloud Storage Upgrade?

I enthusiastically upgarded my storage to 100GB the other day, thinking that iCloud would suit my needs. However, I am on Google Apps for my business and it seems that iCloud will not sync, and I am not willing to switch to all iCloud at this time.
Is there any way that I can cancel my upgrade and get a refund?
Thanks,
Andy

I wish I could help but I am in the same boat. I spent $100 and not able to use it. I followed up on everything I could find on line but did not get my money back yet. Have decided to follow up for the sake of the general public and to get Steve Jobs good name back for the company I loved so much under his leadership. Next up, is that I go to the the Genius Bar and request the right help. Good luck to all of us.

HT201318 How do I cancel my icloud storage plan

I\My acknowledgement says I can cancel within a certain time period, but I can find nothing on my Systme preferences to do so immediately or on the website.

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Poster 'CCrefund' has posted a method applicable to users in the UK: https://discussions.apple.com/message/21002309#21002309
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

How can I cancel my iCloud Storage plan?

When I upgraded my iPhone 4 to iOS 5 and it turned into a "brick" I was forced to use iCloud to backup and restore and it kept complaining that I had 5.9 gb which is over the 5.0Gb free storage provided, so I purchased an upgrade - in a dazed and confused state as my iPhone was a "brick" I must have done this twice to recover my iPhone.
Result is that I now have an additional 20Gb Storage Plan.
Nice email saying that I can cancel it within 15 days, but not where or how to do this. I spoke to Apple iPhone support who said its another division, try iTunes support website and I should be able to email and cancel - but not seen any email address.
Tried iCloud Express Lane but they want £20 for an incident ticket which is about what I paid for the 20gb Storage Plan!
Problem overall is that I use an iMac (PPC not Intel) on Mac OS 10.5.8 and although I have upgraded to iTunes 10.5, I am finding that WiFi sync or iCloud do not work unless you are on Mac OS 10.6 (needs Intel) or greater.
So I want to cancel my iCloud storage plan. Please can someone help me.

Taken directly from http://help.apple.com/icloud/index.html#mmd602084a
Do any of the following:
On your iOS device’s Home screen:
Tap Settings > iCloud > Storage & Backup > Buy More Storage.
Tap Downgrade Options, then tap to put a checkmark beside your current plan.
To confirm you want to set up iCloud to renew your current storage plan when the next payment is due, tap Confirm.
On your Mac:
Choose Apple Menu > System Preferences, then click iCloud.
Click Manage, then click Buy More Storage.
Click Downgrade Options, and enter your Apple ID password.
Click to select your current plan (so that a checkmark appears), and then click Done.
On your Windows computer:
Choose Start Menu > Control Panel > “Network and Internet,” then click iCloud.
Click Manage, then click Buy More Storage.
Click Downgrade Options, and enter your Apple ID password.
Click to select your current plan (so that a checkmark appears), and then click Done.

HT1976 NEED TO CANCEL AN ICLOUD STORAGE UPGRADE

Please help me cancel an icloud storage upgrade

Have a read over the article below:
iCloud: Storage upgrades and downgrades

HT201318 How do I contact Apple support to cancel my Icloud storage upgrade and secure a refund?

Today I thought I had to upgrade my Icloud storage to enable me to upgrade my operating system on my Iphone. Found out that I could up upgrade by connect to my computer and using ITunes. Don't need the additional Icloud storage. Cannot find where to contact Apple to secure refund.

Took a while on the phone. Was disconnected on the first time. Had to answer security questions. Offered the Order ID number from receipt but apparently had no way to look it up via that number. Searched for transaction via Apple ID. The tech kept going off for some reason and finally said that it would be processed in two to three days.

How do i cancel purchase of storage upgrade i don't need ?

How do i cancel purchase of upgraded storage that i do not need?

from where? iCloud, Dropbox etc.

HT4436 how do I cancel my iCloud account upgrade and the recurring fee?

I can't find a way to cancel my recurring charges associated with the upgraded storage on my iCloud account. Any advice?

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends.

HT4847 how do i cancel my icloud storage

I just mistakenly bought icloud storage and need to cancel it. How do I do this as it only gives me a download option for a year's time...

Welcome to the Apple Support Communities
Contact > http://www.apple.com/support/icloud/contact/

HT201318 I need to cancel my iCloud storage upgrade

I need to cancel my storage upgrade!

If you purchased it within the last 15 days, call the Apple online store at the number on the bottom of this page for a refund.

How can I cancel an icloud storage plan that was unauthorized? I was charged and received a receipt. I never bought an upgrade!

I need to know how to cancel and be refunded $100.00 for an unauthorized purchase for 50gb storage plan. I never authorized purchase. No one was on ipad all day yesterday until late evening and itunes or app store or storage upgade was never engaged. Please can someone help me????

Welcome to Apple Support Communities
Contact with iCloud support > http://www.apple.com/support/icloud/contact
Also, change the Apple ID password > http://appleid.apple.com Log in with your Apple ID and choose Password & Security

How do I cancel my iCloud's upgrade

I upgrade my iCloud's account but it is not what I wAnted and I need to cancel it but seem to keep getting the run around
What do I do

This still dosnt show me how to get out of the $21 dollars I have to pay and how to stop this from coming out of my account in future I need to stop it all I haven't used any of it and want how do I stop all this ?????? No one seems to now

HT4847 How do I cancel an iCloud storage downgrade? I have 50gbs of storage, and received an alert that I'll be downgraded to 5gb tomorrow.

I got an email that my iCloud is going to be reduced to 5GB tomorrow. I have the $100 50 GB plan, but renewing it does not seem to be an option. I have 36GB of information saved. Do I have to downgrade to the 25GB plan (the largest downgrade offered) and delete 10GB of info? Can I renew my 50 GB plan? What will happen if I do nothing?

I have a similar (though not identical) problem (and I've posted a question about it) but I was never a MobileMe customer.
The full story is in the question I just posted. The upshot is that (per email I received within the last half hour) Apple arbitrarily downgraded me to a 5 GB free account saying that I had requested it, even though in fact I had never requested it. Quite the contrary, I had expected Apple to charge me for the full 15 GB option (for $20.00), which it did. The charge appears on the bank card statement I just accessed online. But the Apple device currently erroneously reports that I had "exceeded" my free 5 GB (even though I should have 15 GB of paid storage). Just to see if I could reset the device by upgrading to to the $20.00 plan (even though I really don't need to upgrade since I was already charged), I tried doing that via the storage menu under "Settings," but when I did that, the device showed that I was already on the $20.00 plan (contradicting the information on the earlier screen stating that I had exceeded the storage provisions of the free plan).
I'm hoping for help from the Apple communities and I've also contacted Apple support asking them to call me later this morning.
Thanks in advance.
Message was edited by: peaceandstrength

How do I cancel my iCloud storage upgrade?

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