How do i cancel my subscription when i ost my email password that i used to subscript microsoft?
i subscript microsoft office last year and i want to cancel my subscription. but i lost the password for the email that i used to subscript. how do i cancel the subscription so that i will not have to pay for the renew subscription?
Hi,
If you lost the password to your Microsoft Account, please refer to this link below to reset password or see other Microsoft account solutions, check if they can help:
http://windows.microsoft.com/en-us/windows-live/id-support
For other information about Cancel your Office 365 Home or Office 365 Personal Subscription, please refer to this article below:
http://office.microsoft.com/en-us/help/cancel-your-office-365-home-or-office-365-personal-subscription-HA103984711.aspx
Regards,
Melon Chen
TechNet Community Support
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