How do I change cookie/javascript settings since last mozilla update the tools icon has disappeared and I am unable to log into my virgin media email account

I have tried to log into my Virgin Media Email account and get the message about enabling cookies and javascript. When I follow all the options (which are as stated in all your help pages) I still cannot log into my email account. Other websites that use usernames and passwords appear to be unaffected. The only problem I can see is with the Virgin Media site. How do I now access my email account.

Many thanks for your suggestions. The second option of resetting Firefox seems to have done the trick.

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