How do I change from an Online Creative Cloud Student and Teacher edition (one-year) to Adobe Creative Cloud for ETLA
I received a redemption code for Adobe Creative Cloud for ETLA from my school and signed up with the redemption code but now it is saying that I only have Online Creative Cloud Student and Teacher edition (one-year). What can I do to change it to the Adobe Creative Cloud for ETLA that I need for my college courses.
I do not understand your issue, ETLA is just a educational form of CC, you have redeemed CC using redemption code on Jan 20, 2015, it valid for an year.
Are you talking about how to use it offline as desktop app, then you can use the CC without internet for up-to 90 days, you need to log in once in 90 days to keep the CC active.
Hope this answers your question.
Regards
Rajshree
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How do I update my Creative Cloud Student and Teacher Edition (one-year) now that I am no longer a student? It is about to expire and I need to continue working on Photoshop and InDesign, among others. Is there a way for me to update my package, and if not, what should I do to keep my CC running? Thank you.
Hello jeannelouise,
first I'll use the conditions in German language:
"Frage: Können Schüler/Studierende oder Lehrkräfte die Student and Teacher Editions nach dem Abschluss bzw. nach dem Ausscheiden weiterverwenden?
Antwort: Ja. Jede berechtigte Person kann eine Adobe Student and Teacher Edition weiterverwenden. Die Adobe Creative Cloud kann für die Dauer des Abonnements weiterverwendet werden."
What means something like:
"Question: Can pupils/students or teachers continue using the Student and Teacher Editions after graduation or after leaving?
Answer: Yes. Any eligible person can use Adobe Student and Teacher Edition. The Adobe Creative Cloud can be used for the duration of the subscription."
Hans-Günter -
I brought a Creative Cloud Student and Teacher Edition (one-year) can I install on two computers?
Welcome to the forum.
http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
http://www.adobe.com/products/creativecloud/faq.edu.html
Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
There is also a forum for general Creative Cloud questions:
http://forums.adobe.com/community/creative_cloud -
Cancel Creative Cloud Student and Teacher Edition: One year One Year, Paid Monthly plan
Hi, I would like to cancel my Creative Cloud Student and Teacher Edition: One year One Year, Paid Monthly plan. It says i have a one year commitment. Does that mean i am stuck?
ThanksAs far as I know, there is a penalty for cancelling early
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html -
I have received 2 x this mail: Confirmation: We received your Creative Cloud Student and Teacher Edition (one-year) payment
First at 11:55 and second at 16:10 (french hours)
Must I contact my bank?Hi caplangues-luxembourg
Payment was only taken once. Sorry for any confusion caused.
Kind regards
Bev -
I already paid Creative Cloud Student and Teacher edition (one-year), but my illustrator CC still shows "trial expired".
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium -
Достаточно ли письма на и-мэйл техподдержки с просьбой об аннулировании?
Hi Ashley,
If you are still a Teacher or and student, you are eligible to purchse student and teacher edition for creative cloud.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
Thanks,
Atul Saini -
It is now the second month and Indesign is asking for a client number and only offers me a trial where I have to pay again. Please help as I have already drafted a Conference paper for this week and cannot get into it.
[ email address removed by moderator ]Refer to this:
Sign in or activation errors
For anything beyond that contact support directly by web chat.
Mylenium -
How does one do this?
Hi Anigrin,
You can install and activate CC apps on two computers irrespective of the OS according to the below mentioned link:
http://www.adobe.com/products/creativecloud/faq.html#getting-started
You may refer to the following link to download the apps:
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Regards
Gurleen -
Thank you guys for a solution!
If it's prepaid it will simply run out if you don't refresh it. Otherwise there is nothing to cancel and there's no refunds on this.
Mylenium -
Submitting academic proof for Adobe Creative Cloud Student and Teacher Edition
I was contacted to validate my academic status for a Creative Cloud Student and Teacher Edition I purchased via adobe.com on May 14, 2014. The Education FAQ page (http://helpx.adobe.com/x-productkb/policy-pricing /education-faq.html) states:
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However, when I go to My Orders page, there is no link saying "Submit Proof". I do have my proof readily available, but I am not sure how else I can submit it.
I was told my subscription would be canceled in if I could not prove my academic status within 14 days (it was sent on July 2nd), and am still awaiting a response from Adobe Customer Support. So any help would be greatly appreciated.Thank you! This page helped.
I also read through another thread (Where to submit proof? No submit proof button) that provided a link where I could send proof. -
I wanna cancel my Creative Cloud Student and Teacher Edition membership
I wanna cancel my Creative Cloud Student and Teacher Edition membership
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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How can i cancel my one year Creative Cloud Student and Teacher Edition?
how can i cancel my one year Creative Cloud Student and Teacher Edition?
when i click on customer support..
i get this error -
Creative Cloud Student and Teacher Edition .I use the Macbook.I got the mail that said my order was checked,but I don't get the number.So I still use trial.Hoe can I change my character into member?
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
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