How do I change my iCloud ID on my iPhone which an email address that no longer exists

How do I change my iCloud ID on my iPhone which an email address that no longer exists

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Similar Messages

  • How can I change the iCloud associated with my iPhone when the email account no longer exists?

    My mum had the iPhone that I'm now using for a couple of years, and the iCloud account attached to it uses an email address that was shut down by Virgin, so we can't access it any more to verify emails, etc.
    Now that I'm using it, I want to assign it to my ID or even reset it, but the password my mum is certain she used won't be accepted. I looked around the community and tried to change her iCloud settings online to the old email address and then delete the iCloud on my iPhone using the new password for the new ID she now has, but it won't seem to accept any password.
    Is there any way at all I can do this, or will I have to get a Genius appointment or something?
    Thank you for any help you can give me!

    Hi:
    Log in and click on your user name, then look at the upper the right side of the page.
    Click on the triangle to the left of the "More Resources" section.
    This will drop down, and give you options.
    Select User Settings.
    This will now open a page, and in the light blue type on top, follow it along to Contact Information, click on that, and change your e-mail address to what you want, and hit the blue submit button on the bottom right side of the page.
    Paul

  • I changed emails.  My user ID will not let me get into my phone to do any updates, but the user id is associated with an email address that no longer exists

    I changed emails.  My user ID will not let me get into my phone to do any updates, but the user id is associated with an email address that no longer exists

    What a mess the Apple ID, and associating emails, ID etc has got itself in
    I have a new iPad but after 2 days of trying all sorts still can't sync it because it is says it is associated to the other via the iCloud
    I can't use my alternate email address to setup a new Apple ID account as it says it's already used or associated, but I haven't knowingly done anything
    One message says "This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID."
    I am at a complete loss on what to do

  • How do I reset the password of an old login with an email account that no longer exists?

    Years ago, I bought songs in the iTunes store with an old email account that no longer exists.  I type my answers to the security questions, but the answers aren't working for some reason.  So neither of the normal ways to reset a password.  Is there a way to be able to figure out or change the password so that I can listen to this music once again?

    If you can't get it reset it http://iforgot.apple.com
    then you will need to contact Support in your country to try and get access to the account (they can also reset your questions) : http://support.apple.com/kb/HT5699
    If you do get access you can then change the primary email address on it e.g. via the Store > View Account menu option on your computer's iTunes ot via http://appleid.apple.com

  • How do I use my iCloud vacation responder for all of my email addresses that feed into my iCloud account?

    I have 3 email addresses that feed email into my iCloud account. I am going on vacation and would like my auto-responded to reply to ALL of the incoming emails in my account.
    When I test the vacation preference, it only automatically replies to me @me or @icloud emails.
    Please help

    Alternatively most email providers allow you to set forwarding, so you could forward messages to the iCloud address, remembering to undo the forwarding when you get back. There is usually an option to leave the messages on the server as well, and I should take that.
    Of course the vacation response will come from the iCloud address, which might confuse your recipients, but it's a workable alternative if the other email accounts don't provide a vacation response.

  • How do I change my icloud account on my iphone 5c?

    Hello,
    I am hoping someone will help me.  I have an invalid icloud account on my iphone.  The email address is no longer valid and I have no idea what the password might have been.  My current apple id and password don't match the icloud account currently on my iphone.  I can't even restore my phone because it requires that I know the password to the icloud account which no longer exists so I'm trapped.  What can I do? 

    wjosten wrote:
    TJBUSMC1973 wrote:
    First, just try the current password to your current Apple ID, even though it shows the wrong Apple ID.
    The OP did, didn't work...miss that?
    Third, you can go to appleid.apple.com, and change the primary email of your Apple ID back to the old email, just long enough to log out of that old email Apple ID on your device.  Then change it back to the current primary email.
    Since the Apple ID the OP wants to change is no longer a valid email address, that won't work, as there is no way to verify such.
    First, OP said "I have no idea what the password might have been.  " and "My current apple id AND password don't match the icloud account currently on my iphone."  Nowhere did he say that he hadn't tried the current password for his current Apple ID on his iCloud that displays the old Apple ID.  He may have been trying to guess an old password.  There is no harm in him trying the first step, even if he's tried it once before.  Many people accidentally mistype their password.  What's the harm in him trying again, even if he's already tried it once?  It takes less time to try it again than it took you to type up your response.  Additionally, I like to include all possibly relevant steps, especially when the relevant troubleshooting article lists that step.
    Second, you don't have to verify the old email address for this procedure.  As soon as you change the primary email address on your Apple ID, it's changed in the system.  Once you've fixed the issue, and changed back to the new email, that one you'll have to verify... and the OP never said anything about not having access to the new, current email address, did he?
    For your reference, wjosten:
    iOS 7: If you're asked for the password to your previous Apple ID ...
    http://support.apple.com/kb/ts5223
    1. Use your current Apple ID password
    Trying using your current Apple ID password. If that doesn't work, continue to the next step.
    2. Sign out and back in to iMessage or FaceTime
    If you are currently signed in to iMessage or FaceTime
    If you are not signed in to iMessage or FaceTime
    3. Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't work, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud and try to sign out.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Tap Settings > iCloud and sign in with the new Apple ID.
    Enjoy!  It's always a pleasure to assist in increasing the knowledge of a fellow Apple Support Community User!

  • How can i change my icloud account on my iphone, when its asking for me to sign in and ive forgot my password

    how can i change my icloud account on my iphone, when its asking for me to sign in and ive forgot my password.

    Yes, of course, just sign up for a new account:
    iPhone, iPad: Settings > Mail, Calendar, Contacts > iCloud > choose that you want free @me.com address during the process.

  • HT204053 I have set up a new Icloud ID  using a new email address on my I mac however my Iphone Icloud ID is still using an old email address that is no longer in use.  How do I change my ICloud ID on my Iphone to that on my  IMac computer. I only want 1

    How do I change  my  Icloud ID on my Iphone to match my ICloud ID on my IMac computer? My phone has an old email address that is no longer in use.  I have a new email address that I have used as my ICloud ID ( Apple ID )  on my IMac.  I want to be able to send photos from my Imac  to my Icloud account  and see view them with my Iphone.  Can you help me ?? Thanks

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. 
    When you do this, you may find that the password for your old ID isn't accepted.  If this happens, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How can i change the icloud account on my iphone?? so that this account is not related to my iphone any more

    How can I change the icloud account on my iphone?? so that this account is not related to my iphone any more.....

    tohamy wrote:
    How can I change the icloud account on my iphone??
    From  the  More Like This  section on the right
    how to change icloud account on my iphone

  • Question: How can I change the iCloud ID on my iphone to the one I'm using on my ipad?

    How can I change the iCloud ID on my iphone to the one I'm using on my ipad?

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

  • HT203055 I can't sign in or out of iCloud.  Forgot the password to an email address I no longer have access to.  What next.

    I can't sign in or out of iCloud.  Forgot the password to an email address I no longer have access to.  What next?  From what I'm reading in the forums, once the email address is set up it cannot be changed.  True?  If so, um, stupid.
    Message to log in to iCloud every time I reply or forward an email.  Have to indicate to ignore every time.  Annoying.

    Hello florabb,
    You may be able to change or reset the password on this old iCloud/Apple ID account, even if you no longer have access to the email address associated with it. Once the password is changed/updated, you should be able to log your iPhone out of the old iCloud/Apple ID account and log in to the correct new account. You may find the information and steps outlined in the following articles helpful:
    If you forgot your Apple ID password - Apple Support
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
    Sincerely,
    - Brenden

  • My iphone doesn't recognize the user ID that the itunes account on my computer recognizes.  It was changed on the computer because the original user ID email address is no longer valid

    My ipone doesn't recognize the user ID that the itunes account on my computer recognizes.  It was changed on the computer because the original user ID email address is no longer valid.  Can someone please help me with this?  Thanks!

    Hi there,
    Thanks for the reply.  I did think that could be the case but then other books would also show up as apps on phone but not counted as an app.  Maybe book apps downloaded from the app store work in this way whereas books bought from the ibooks app show in ibooks and not as apps.
    I guess that would make sense, it must be because they are books but downloaded from the app store rather than the book store so they are visible as an app but don't actually get counted as an app.
    Would you think that's the case too?
    Thanks
    Adam

  • TS3988 How can I change my iCloud ID? I moved and the email I used to set it up no longer exists.

    I want to correct my iCloud ID as the email address I used to set it up will no longer exist when I move.
    If I delete the account it says will delete all my contact, calendar, etc. data from my device and I could not deal with that.
    How can I change it and save my data on my devices?

    I have already changed my Apple ID, but now I need to change my ICLOUD ID.
    I can delete the iCloud ID, but then it tells me that it will delete all the data from my device - calendars, contacts etc. which would be totally unacceptable. One of the other threads says you can select save my data, but unless that option is buried it does not appear on the deletion screen.
    So the question remains - how do I change my iCloud ID to a valid email address.  The one I used to set it up will go away in a week when I move and cancel my present Internet service.  Comcast doesn't provide service where we're moving so the email address will go away.

  • HT204053 how do I change my ICloud ID on my Iphone

    How do I change my ICloud ID on my IPhone

    Two knowledge base articles that may help explain this are:
    http://support.apple.com/kb/PH2570
    http://support.apple.com/kb/HT4895
    If you have set your iCloud ID to be username at me.com or at mac.com then you cannot change the ID.

  • How do I change the iCloud ID on my iPhone

    Hi everyone,
    Please let me explain my situation first.
    I was using email1 for my iCloud backup on my iPhone4. Then I had a problem with that email and had to change that email to email2 via the web browser.
    I then changed my iCloud ID on my iPhone to reflect that change. Then I had a problem with the iPhone so had to restore via iCloud. Upon restoring, my iPhone keeps asking to connect to iCloud but the ID it use is the email1 not the new email2 I am currently using. I try changing the iCloud email on iPhone but it would simply not let me. Can anyone help me change the iCloud ID on my iPhone?
    Thank you very much in advance.
    Any suggestion will be appreciated.
    Shirley

    I did but that caused my ID to reflect the change and caused the problem in the first place. Thank you but I just found a solution here https://discussions.apple.com/message/22605888#22605888.

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