How do i change my itunes id as the previous email is invalid and am unable to log in to update apps on ipad

my ipad 2 originally had a road runner email and id.  I no longer use their service and cannot log into itune or apps to update appllications.  it is ios 8.1.  I've completely wiped out my ipad and reformatted as a new user, but the old email still pops up when I needed to update my apps.  the password wouldn't work because the ipad has new info on it, but I can't get the log in to disappear.  I've added a new email to have info sent to that as a rescue and that has worked and been verified by apple, but the iTunes store and apps store keeps wanting the password for the old app.  how do I change what itune and the app store say is my apple id.  I've made those changes at the apple site following the format it requires.  I am frankly stumped

You should be able to update the primary email address (the rescue email address is not used as the account's id) on an account by logging into the account via the 'manage your apple id' button on http://appleid.apple.com, logging in via the Store > View Account menu option on your computer's iTunes, or by tapping on the id in Settings > iTunes & App Store on your iPad and logging into it.
Changing primary email address : Change your Apple ID.

Similar Messages

  • Some of the content in my Itunes library has the "!" next to them and is unable to play the songs as it says the source is no longer available

    Some of the content in my Itunes library has the "!" next to them and is unable to play the songs as it says the source is no longer available, yet on an old Ipod the same tracks are available and play fine?
    I would love to know how to consolidate all my music and be able to play it without one device saying they are unavailable yet another device says they are?
    Also how obsurd is it for Apple to charge for supporting their devices! Or is that just me?

    Welcome to the Apple Community.
    Have you tried using spotlight.

  • How do I create two iTunes accounts under the same email address?

    I've got my account duplicated -and charged for apps I already own- by using my email address as login instead of apple ID, but I've been told it's my fault so…
    I'm trying to figure out
    *How do I do to create two iTunes accounts under the same email and having different IDs?*
    I mean, two accounts with different purchase history. It doesn't matter if billing address, or credit card are the same (or different) because none of them flag apps as "purchased"
    I tried today from iTunes, but it tells me the email is taken.
    Do you know any way a user can do it from our end? (website, iTunes, iPhone)
    If you've got charged by apps twice, please don't say it here. I don't want my post being deleted again. Thanks.

    Beavis2084:
    Expired .mac accounts HAVE NO EMAIL. You own the id (which iTunes requests to be spelled in form of an email)
    Also, FREE .mac accounts have no email either.
    What you see in the screenshots is what I'm saying:
    There's been a change in the way iTunes wants you to login. The iTunes reps see at their end what you see at the top of the window, which probably is the "migration" of the new login: Old login system, using ID (in form of email for iTunes)
    BELOW you clearly see where says "ID" and both have the email as login.
    (again, that .mac email doesn't exist and NEVER DID)
    That's the NEW login: your EMAIL.
    I'm sorry I didn't explain it better the first time. I wrote about this so many times to iTunes support reps to prevent them to "read" what their system says that I gave it for settled. (not to mention that my first post was removed because "it lacks of interest for others"
    I own an apple ID, given away with the purchase of a new computer (nothing small by the way) and when that happens (and never subscribe for a paid membership), you use ANOTHER email to be related to your account.
    Now that AGAIN apple asks you for using your EMAIL (non-apple in our case) instead of your ID (which you can't use or you will never get a notification again!) the system believes there are two accounts.
    It's like your credit card bank changing the address for sending the payments. You are STILL paying, but getting a higher rate because their CHANGED the address and the check never arrives.
    In this case, signing in with a different string, makes the system believe there are two accounts. And that probably is under the policy which probably states purchases are not charged twice for SAME ID, and SAME iPhone… and you used a different ID, so it must be fair (sarcasm). Who told you to do so? Bad boy!

  • HT204053 I recently changed ny Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on.

    I recently changed my Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The password for the new Apple ID does not work since the iCloud default user name is imbedded in the login box. The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on and re-occurs every few seconds.

    You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT1918 How do I change my billing info so that I don't need a bank account to d/l or update apps. I deleted my bank account and now I can't download or update anything?

    How do I change my billing info so that I don't need a checking account? I don't have a banking account and now I can't download or update any apps because I have no checking account.

    In general, Apple does not provide refunds but you can try to contact them here: http://www.apple.com/support/itunes/contact/

  • How do I change my iCloud password if the authentication email never reaches me?

    I'm changing my email from cox to gmail.  My icloud account is with my cox ID and I don't know the password.  When I try and change it, the system message says it has sent an authentication email but it never arrives.  I have my cox emails forwarded to my gmail account.  How do I change my iCloud account to my gmail and remove my cox ID?  ..and yes I'm a techno-neophite ....

    Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

  • How do u change your itunes account on the app store

    Hi cn anyone tell me hoe to cha ge the i tunes account for buying things on the app store i want to put my new account in butt i dont know how to get rid of my old one

    You can't do this from the iPhone itself. You need to change the account you are using in iTunes, then sync your iPhone. This will transfer the new account information over.

  • How can I change my iTunes Store to the USA, so my apps will update? Dialog says my account is not valid in the Canadian store, switch to US. But it won't let me do it.

    My app updates in iPad won't install, when I hit update, it says my account is not valid in the Canadian store, and I must switch to the US store before purchasing. So, I sign out of Canadian store, and try to sign into US store, and that won't work either.
    It says my Apple ID is not valid in the US store, but it must be, because that's where I made my purchases of all those apps in the first place.
    Is it possible I am missing something here? Is this my fault? Can anybody offer a suggestion as to why I cannot sign into USA store?
    Thanks for any and all help.

    [Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
    We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
    I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather .

  • Icloud issues with primary email - doesnt exist and i can tchange it to login - how do i change it to one of the other email addresses

    the current primary email i have set up on my phone doesnt exist anymore. ive tried to change password as well as login with old. i can't get access through my old email address because it doesnt exist anymore. i need to know how to change that primary address. what do i do. I cant login on my phone.

    Hi scotts11,
    Thanks for using Apple Support Communities.  This article has information on how to change your Apple ID:
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    Afterwards, you can update your Apple ID for various services as described here:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Cheers,
    - Ari

  • How do you change your apple id on the ipod

    how do you change your apple id on the ipod

    Go to Settings>Store and sign out of existing account and sign into the one you wnat.

  • How do I change my itunes account from one computer to my new one?

    how do I change my itunes account from one computer to my new one?

    How to move your music to a new computer:
    http://support.apple.com/kb/HT4527
    About authorization and deauthorization:
    http://support.apple.com/kb/HT1420

  • How do I change my Itunes account to a new one

    How do I change my itunes account to a new id account

    Do you mean that you've updated your existing account, created a new account, or want to do one of those ?
    If you've updated your existing account then to get that update reflected on an iPad, iPhone and/or iPod Touch then you may need to log out of the account on the device by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in in order to 'refresh' the account on it.
    If you've created a new account then you can log out and back in similar to above (and via the Store > Sign Out menu option on a computer's iTunes), but any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can authorise its content on a new computer, redownload it and download updates to its apps.
    If you want to update your existing account to have a new email address on it then you can do so via this page : http://appleid.apple.com

  • How do i change my itunes library from one computer to another

    how do i change my itunes primary computer to a new computer and still use both of them

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    Regards.

  • How do i change my Itunes store account?

    How do I change my Itunes store account details or change to another country?

    If you are now in another country then you will need to update the billing address on your account (and if using a credit card that will need to have been issued by a bank in your new country and be registered to your new address), which you should be able to do via your computer's iTunes (Store > View Account menu option) or by tapping on your id in Settings > iTunes & App Store on your iPad and logging into to it. You won't be able to change countries if you have iTunes Match, outstanding rentals or season passes or have a balance on your account - you will need to contact iTunes Support to get the balance removed : http://www.apple.com/support/itunes/contact/
    If you are getting a 'not in this country' message when trying to download items from the stores on your iPad then yry going to the bottom of the Featured tab in the App Store app on it and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.

  • How can i change my itunes email address that wasn't verified?

    How can i change my itunes email address that wasn't verified?

    Go here and click on the Manage Apple ID link. You will need to know your security question answers. https://appleid.apple.com/

Maybe you are looking for

  • Do not want to share contacts

    Another person on my plan did a backup yesterday (we both have IOS7 version) & now she has all of my contacts including old contacts off my previous phone that was not an iphone.  How do we not share contacts.  We do not use the same emails or cloud

  • Please help me, I'm about to lose it!!!

    I'm going to keep this short as possible.  I recently switched ISPs and have not been able to get my TC to connect me to the internet.  I reset the TC so that it would forget my old network settings.  I discovered I have a bad WAN port (since no matt

  • ORA-02266: unique/primary keys - error while using Exchange Partition

    Hi All, While using EXCHANGE PARTITION statement as given below, ALTER TABLE SOURCE_TABLE EXCHANGE PARTITION PRT_EXCG_PRTN WITH TABLE TARGET_TABLE we are getting this error, ORA-02266: unique/primary keys in table referenced by enabled foreign keys H

  • Error from LOA Self service page for few employees

    Hi I have a problem in our production environment were few employees are receiving the following error when they enter absences from LOA SS. We did not make any security profile changes. Please advise. 1. java.sql.SQLException: ORA-20001: An error oc

  • Write error log to Application log

    Hi All , I am new to APO area . I am writing a report in APO and the requirement here is to write the error log to the application log .  Can anyone help explain the process o hot to write the error log to  application log . If possible please help m