How do I change my order from a windows version to a mac version?

I thought I was ordering a Mac version of Photoshop Elements. In fact it was a Windows version. I have been sitting with a stupid chat window that gives an automated response for over 4 hours trying to get this resolved all because the person I talked to on the phone said this was the "Fastest way to resolve the issue. All I can say is if this is how you treat customers then I will without hesitation take my money in the future and go elsewhere. Something that should have been resolved over the phone in less than ten minutes is now become a total waste of my day,.

You cant upload songs from your ipod. I have a laptop and a computer, and i like to have the same music on both computers, so i bought an mass capacity external drive and just transfer songs from one computer to another.
If you dont want to spend money on an external drive, depending on the amount of songs, wou could make an mp3 cd. I dont have a Mac so i dont know if this would work. MP3 Cds allow you to hold a lot more spongs than a WAV cd. You could burn all the songs to a cd in mp3 format and then burn the songs on that cd to the new computer.

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