How do i change my rescue email address?

I want to change my rescue email to my apple ID email, but i am unsure of how to change the rescue email so that i can do so...

Read here  >  Apple ID: All about Apple ID security questions
If necessary
1)  See Here > Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
2)  Or Email Here  >  Apple  Support  iTunes Store  Contact
Note:
You can only set up a Rescue Email BEFORE you forget the Security questions/answers.

Similar Messages

  • HOw do I change my rescue email address?  I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"

    HOw do I change my rescue email address?  I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    Hi EllaBella0902,
    Welcome to the Support Communities!
    The information below may be able to answer your questions about how to change your rescue email address:
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620?viewlocale=en_US
    Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    This article explains how to update the information in the various services that use the Apple ID if you change it:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    Cheers,
    - Judy

  • HT5312 Hi How do i change my rescue email  address if i no longer have access to it and forgot my security answers?

    Hi How do i change my rescue email  address if i no longer have access to it and forgot my security answers?

    You won't be able to change the address until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use

  • How do I change the RESCUE email address for my security questions, when I have forgot the security questions and answers?

    How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
    iPad 2, iOS 7.1

    There is no need to post multiple versions of your question, the answers will be the same,
    Please see your other thread.
    https://discussions.apple.com/thread/6078685?tstart=0

  • HT204053 how do i change my rescue email address?

    How do I change my rescue email address?  I want to change my apple id to my current email, but apparently I've listed that as my "rescue email address" and it won't let me change it.,  any tips?

    No but i reccomend u contact the apple staff by email. Turns out they are very useful

  • HT5312 how can i change my rescue email address?

    I have forgotten my security questions for my apple id. i was wondering how can i change the rescue email address and change my security answers?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 How can i change my Rescue Email Address? Someone Used My Account & Changed Everything.

    Someone was using my account and changed my security question's answers and changed my rescue email address. What can i do to change everything back to the way it was?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I have released my rescue email address is not a valid address, ie it has been entered incorrectly.  how do i change my rescue email address when i can't remember the answer to my security questions???

    ... realised... sorry

    You won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team :http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312. Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How can I change my rescue email address to retrieve my security question answers?

    Help me! I try to download songs from my phone and a message keeps popping up saying since this is my first time downloading from this device I need to verify my identity by answering my security questions. It's not the first time I've downloaded music from my phone and I can't send my questions to my rescue email because I dont remember whose email address it is. How do I change it?

    You need to either answer your security questions or remember your rescue email address to check it. Afte that you will need to contact Apple account security to reset your password (after proving you are who you say you are).

  • How do I Change my rescue email address (it is incorrect) if I cannot answer the security questions?

    I have changed over my Windows box and logging in with a new Apple ID email address. All goodm but now it is asking me the answers to security questions from 10 years ago. When I go to reset security questions, the "rescue email"address is incorrect. How can I change that???
    Help! My whole Apple ID system is now locked down.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How do you change your rescue email address if it's wrong and you need to update your security questions for your Apple I'D?

    When downloading apps I am asked for my apple ID which works but I can't get past the security questions. Then when I ask to reset the questions it sends an email to a rescue email address that no longer exists. Does anybody know where I can reset this email address?

    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

  • I am trying to change my primary email address for it has been compromised. the email address I am trying to change it to is my rescue email address? how do I change my primary email address?

    I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?

    You will have to delete your rescue email address first, then go back and change your primary.
    Source: http://support.apple.com/kb/ht5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 

  • HT5312 Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

    Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

    If you can't remember your security questions go to  Express Lane , select iTunes from the list, then iTunes store.    On the next screen select account Management.    There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
    You should get an eMail reply over the next 24 hours.

  • My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

    My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

    You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
    If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

Maybe you are looking for

  • Itunes wont open after snow lep upgrade

    upgraded to snow lep. went through all software updates rebooted multiple times. Itunes wont launch, when I double click it gives me an unexpextedly quit window, downloaded itunesx reinstalled....nothing...........so an apple app, doesnt play well wi

  • Time Machine stopped backing up

    I am using Time Machine on a 500 GB Time Capsule (which also serves as my Internet router). I have 3 Macs using Time Machine: 1) PowerMac G4, 2) PowerMac G5, 3) MacBook. The G4 is wired to the Time Capsule, the G5 and the MacBook are wireless. The G4

  • Could not use history brush because the history state lacks a corresponding channel Please HELP CS6

    Everytime I try to use my history brush, that error pops up and I have no clue why. If I try to just open a blank document and use the brush it does not give me this error and I can "use" the brush but you cant see anything on the project. Anyways, s

  • PFD for 2 Medical Bills at the Same CA Agency

    How do I proceed?  Made the mistake of waiting for a medical bill for myself to be ran through our insurance.  No idea why, but it never did and went to Alliance Collections in December of 2014 for $205.  Second bill for our son went to Alliance Coll

  • "Project Duration" error -- preference does not affect message

    "Project duration: Your project exceeds the maxiumum project duration. To burn your DVD, change the encoder setting in iDVD preferences to Best Quality." but it doesn't matter if it's set to Best Quality or not. i still get the error message and can'