How do i change my security questions when i do not know the anwser to it

help

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
Or Email Here  >  Apple  Support  iTunes Store  Contact
More Info >  Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

Similar Messages

  • How do I reset my security questions when I do not know the originals?

    how do I reset my security questions when I do not know the originals?
    Is there a support phone number to call to speak to  a live person in the USA?
    Izzy12345

    Hello Izzy12345,
    Thanks for the question. The following article outlines the process of resetting your security questions:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you feel more comfortable speaking with someone, the following resource outlines how to start a support request:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • How do I change my security questions when I don't know the answer to them?

    I need to change my security questions but It won't let me cause I have to answer them to change them. please help.

    If you forgot the answers to your Apple ID security questions ...

  • How can I change my security questions when I don't remember the answers?  I've been locked out now!

    How can I change my security questions when I don't remember the original ones?  I've now been locked out!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • How can I change my security questions when I don't know them

    How can I change my security questions when I don't know them at all

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT5312 How do i change my security questions if i do not know them amd also do not know my rescue email?

    How do i change my security questions if i do not know them and also do not know my rescue email?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • HT201303 How do you reset your security questions if you do not know the answers?

    How do you reset your security questions if you do not know the answers?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • How do I change my security questions when I can't remember the answers I had

    How can I change my security question answers if I can't remember the answers? It keeps asking me to answer them but I don't remember and it won't let me buy anything on my new device?

    account security
    Please call apple @ 1-800-692-7753 in USA
    ask for the account security team
    you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
    Peace, Clyde
    check # for your country
    http://support.apple.com/kb/HE57

  • HT201303 I need to change my security question because I do not know the answer to the car question can someone help me please.

    the security question about which was your favorite car and least fav I cannot remmeber my answer how do i go about changing this or getting a new set up question ?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How do i change my security questions if i can not remember the awnsears

    i just got i pad got to download app it ask me to answear 2 question i can not remembet them how do i fix them

    I would advise you to switch to 2-step verification for exactly this reason: many people forget their security answers. You will see a link to set up this verification once you're logged into the Manage AppleID site.
    More info:
    Frequently asked questions about two-step verification for Apple ID - Apple Support
    Matt

  • HT1918 How do I change my security questions, when I cannot remember old ones?

    How do I change my security questions? I do not know old security question answers.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT1689 how can I change my security questions when I can't seem to get them typed correctly to get to that area?

    how can I change my security questions when I can't seem to get them typed correctly to get to that area?

    https://iforgot.apple.com. If you can't resolve it yourself there contact Apple Account Security at http://support.apple.com/kb/HT5699

  • HT5312 How do I reset my security questions when I don't remember the answers to the original security questions?

    How do I reset my security questions when I don't remember the answers to the original security questions?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1918 Answering security question when you don't know the answer

    Answer the security questions when you don' t know the answer I have done every thing you asked. I even have change my pass word three times when it not been needed

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HE37
    My Apple ID
    https://appleid.apple.com

  • How do I reset my security questions if i do not remember the answers?

    How do I reset my security questions if i do not remember the answers?

    1. First, go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
    2. After you sign in, click on "Passwords and Security" on the left.
    3. You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
    4. Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
    5. After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
    6. The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
    7. Even if you still know the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

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