How do I change security questions....

I have logged into my account and clicked on password and security it just brings up the option to answer the two questions that I don't know the answer to

Contact support:
http://www.apple.com/support/itunes/contact/

Similar Messages

  • How do we change security questions.

    How do we change security questions?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (101070)

  • HT1918 how do i change security questions if i dont remember answers

    how do i change security questions if i dont remember answers

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT1918 how do you change security question answers

    how do you change security question answers, because i do not remember the answers it wont let me purchase anything on my new computer

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • HT5312 how do u change security questions when u cant answer the ones in place

    how do u change security questions when you cant answer the ones in place????

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97019)

  • HT1918 How can I change security questions I have forgotton answers

    I can not remember the answers to the security questions.How may I change the questions? Thanks

    The support link that I gave in my first post, http://www.apple.com/support/itunes/contact/ , when I go to that page on Firefox (version 23) on a Mac (running OS X 10.8.5, I get the same on Safari) is (by default it is seeing my location as US) :
    And clicking on the blue 'contact iTunes Store support' in the middle of that screen I get :
    With the Password & Security Questions giving me :

  • How can i change security questions of Apple id ?

    when i tryed to change security questions it says :The Authentication Information provided does not match our records. Please verify your personal information and try again. how can i change it when i cant remember my ol answers but remember password ?

    This is the final straw for me. I am trying to set up security questions for both myself and my daughters (on 3 separate accounts) and even though THIS IS THE FIRST TIME we are answering the security questions - I get the same response:
    "The Authentication Information provided does not match our records. Please verify your personal information and try again".
    WHAT RECORDS?
    This is all very interesting as how can our information be incorrect when we haven't even set it up? As it is, our purchases cannot happen  and I have just sent emails to 4 companies telling them that I cannot use the App. store.
    Does this make any sense to anyone?
    It's a joke to me and I refuse to have to make a **** support call for something that should be logical.
    Eco

  • HT1918 How do you change security questions or answers?

    I have a new iPad.  Works great. I tried to purchase a book and since this is a new device it wants me to answer 2 security questions. It does not recognize my answers?  How can I change the questions or update the answers?

    This is asked and answered very often.  The forum search bar is on the right side of this page as well as More Like This:

  • How may I change security questions and email?

    How may I change my answers to security questions?   

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699

  • TS1389 how do i change security questions if i forgot the answers to the questions asked   d

    how do i change the security questions on i tunes so that i can purchase music?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • How do I change security questions if it does'nt pop up I can?

         I'm trying to change my security questions to my apple account but it just asks me the security questions without actually me changing them. I've failed multiple times and I'm very frustrated. Tell me how I can change the security questions so i can purchase some music.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97147)

  • TS3988 how do I change security questions

    Forgot the answer for security question in Icloud...how can I change them

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (115864)

  • HT1689 How can I change security questions?

    How do I change my security questions?

    Go to https://appleid.apple.com, click on manage your account on the right, sign in, click on Password and Security on the left, look for the link to reset your security questions to the right.  This will send a reset email to your rescue email address.
    If you don't see this link, contact iTunes store support for help: http://www.apple.com/emea/support/itunes/contact.html.

  • TS1424 how can I change security questions?

    how can I change my securityquestion?

    Welcome to the Apple Community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • TS2702 how can I change security questions?

    how can I change my security questions?

    You will have to go to appleid.apple.com and choose to "Manage your Apple ID."

  • HT1918 How do I change security questions for my account if I forgot them?

    How do I change my security questions on my account if I forgot them?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    Or see the  More Like This  section on the right...

Maybe you are looking for

  • Black screen system will not boot

    My pavillion dv7 will not boot up. i can hear fan running but it will nit open. I have tried to go into recovery system but ti no avail. Black screen.

  • Price List on 15 days base/

    I have to add a form where I can enter product rates on 15th of every month. this rate form will be attached to PQ . the table name will be Ex-reifinery rate. I also required different query based reports based on this table based.

  • Help help! Domain Name

    Hi Guys I'm soooo new to this. But I have this pressing question. If I subscribe to .mac for my family, will my kids be able to use their own domain names (which we just purchased for them) for their .mac page? We don't have a hosting service for the

  • Firefox Version 11.0 not working with Yahoo! Babel Fish!

    I just updated Firefox to Version 11.0 on my Mac OS X Version 10.6.8. The '''Yahoo! Babel Fish''' still does not work with non-Roman based scripts, such as '''Russian''', '''Greek''', '''Chinese''', ''etc''. If you attempt to translate text in one of

  • How do i find all my downloads that are deleted

    i don't know what happened. i deleted resent history and when i looked for my downloads and my most visited bookmarks were gone