How do I change the answers to my security questions for my apple id verification?
I just purchased a new ipad and I wanted to buy an app. I was asked to answer security questions to verify my apple id but I do not remember these answers. How can I change these answers and questions???
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!
Similar Messages
-
HT2534 how do I change the answers to my security questions for my app account?
I cannot remember the answers to my security questions. How do I reset them?
I believe that Apple are in the process of automatically setting any questions that have not been previously set up by the account owner ... "At this time, the security questions which appear are pre-set by Apple and may not be able to be answered, due to them being automatically issued."
The only way of resetting these is by enquiring (I used expresslane for itunes, i think the same link as above), they will email back (within 24 hours) and ask some questions and when you answer they will reset the security questions. Check your spam folder as my responses were sent to Spam by google. -
How do I change the answers to my security questions ? I forgot them
How do I change the answers to my security questions for my Apple ID ?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
How do i change the answers to my security questions? i completely forgot them..
how do i change the answers to my security questions? i completely forgot and because of this iTunes isn't letting me purchase on it or download and sync my computer to my ipod so i can downloead the songs back onto this new ipod. help please?
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
How do I change the answers to my security questions?
I got a new ipad2 because the other one broke. I can't purchase from iTunes using gift cards I have in my account. I don't remember the answers to my security questions. How do I change the answers to the security questions?
Start here and do as instructed below.
Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
Frequently Asked Questions about Apple ID -
HT4946 How do I change the answers to my security questions?
I am trying to make an account without a credit card and I can't remember the answers to my security questions, how do I reset them?
If you can remember them then you can login here and change them : https://appleid.apple.com
If you can't remember them and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
HT1918 How do I change the answers to my security questions?
I forgot my answers for my security questions because I set up my AppleID about a hundred years ago and now I can't make any purchases until I answer them, how can I reset my questions/answers?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
How do I change the answers to my security questions if I don't remember the answers?
How do you change your security questions?!? I have no idea what my answers are and can't purchase any apps or songs without them!
bridges71 wrote:
I'm trying to purchase within an app.
As Stated...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I don't know the answers for my security on my apple ID and I've made purchase on my iPad before I don't know why it needs them can someone please help me so I can make purchases
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
How do i change the answers of my security questions?
i can't change my forgotten answers for my security question
https://appleid.apple.com/
(access with your apple id and password)
manage your account
password and security
and now change your security question -
How do i chance the answers to my security question?
how can i change the answers to my security questions? i dont know the answers to them because i made this account about 5 years ago.
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
How to change the answer to my security question??
I forgot the answer to my security question and cannot use my account to purchase any more.
Any ideas how I could change it???Elnoury1988 wrote:
I forgot the answer to my security question
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
TS3297 How to change the answers to my security questions
I need to know how to change the answers to my security questions. I have forgotten the answers to my current security questions. Please help
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
How do I find the answers to my security questions? I don't remember D-:
How do I find the answers to my security questions? I don't remember D-:
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How do I retrieve the answers to my security questions? I did not write them down.
How do I retrieve the answers to my security questions? I did not write them down or I did but have lost them.
Thank youYou can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
Maybe you are looking for
-
Open directory unable to start up after crash
Hi everyone, Our OS X Server 10.8.4 crashed. After booting up again open directory doesn't want to start up so LDAP isn't running which means nobody can access their mails or do anything. When trying to start the Open Directory service in the "Server
-
Creation of Production Order Handling Unit...
Hello friends, My process is that once the production order is released. We do the packing of the material. For this we use transaction COP1 and do the packaging for a particular delivery. Now our requirement is that we want a function in background
-
I can not get real audio player to record videos from the internet i use firefox as my browser on windows 7, I believe the problem is that my Firefox browser is set for 64 bi... i need to change it to 32 and do not know how.
-
Web reports prompts me to input username and password in bw
Hi all. When I access web reports from bw. It will open a IE, then go to one url ( which is located in ITS ), and IE prompts me to input a valid username and password. Its very strange, because I have already logged on that BW. Is it possible
-
SPFile.MoveTo Thicket Exception
I'm getting Thicket file exception on SPFile.MoveTo call. But I'm not processing htm or mht file or frontpage files. Is there any other case it throws below exception? System.Reflection.TargetInvocationException: Exception has been thrown by the targ