How do I change the Apple ID that the AppStore on my iPhone defaults to? In settings I am logged into one account, but when I try and update various Apps from within the AppStore the default account that comes up, asking for my password, is different.
Eg, the phone automatically brings up an old (defunct) AppleID account login every time I try to update my Apps. I don't know the pword for this account, nor does it have current data about me.
But when I go to settings: store it shows me logged into the correct account.
I have already tried:
logging out and logging back in
downloading a new App from within AppStore (in that case it doesn't ask me for my password or bring up the old AppleID)
Syncing the phone, confirming that I have the right AppleID account set up on iTunes
I don't want to have to delete all my paid apps just because I downloaded them long ago with an older Apple ID.
Help please!
The very similar situation with mine:
https://discussions.apple.com/thread/3492726
I can't find any solution. I don't even remember when I changed my apple ID! So does that means I cant recovered my purchased apps from my " old" account? I am totally innocent, for I did not intend to "Change" my account name
Similar Messages
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when attempting to log into my account on itunes it ask for my password! I put my password in then I get the prompt again asking for my apple password! I put it in again and it still won't take!! What can be going on? I'm trying on my Mac pro !! Everything is up to date on the the latest Itunes version!!
Hello CarenzaRielle,
I know not being able to access your Apple ID can be frustrating. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.
The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.
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When I try and download an app from the app store it says your apple Id has been disabled How do I fix that
See:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Apple ID Disabled: Mystery FINALLY...: Apple Support Communities -
How do change from my wife's apple id on my phone to my apple id...I've changed the banner and account info, but when I try to update my apps her apple id still comes up..what to do?
The apps you have were probably purchased/downloaded from the App Store with your ex-wife's iTunes account. Any updates to these apps will want to be downloaded using this account. You will need to redownload/repurchase these apps. In iTunes on your computer delete the app. Go to the App Store and redownload/repurchase them. Now sync your iPhone with iTunes.
Note that if you are using a new computer (no longer your ex-wife's) you may lose what is on your iPhone.
In iTunes on a computer you can check which account was used for dowloading/purchasing an app. Select the app. From the File menu choose Get Info. The account will be listed in the Summary tab. -
I have done all of the above but when I try to update my Apps on my iphone it still says that my ID is not valid for the US store and I must switch to the UK? My settings already say I am with the UK? What do I do?
ok well like lllaass said, most apps require 4.3 or later iOS software. chances are since the apps worked before, the apps themselves got updated and will no longer work with your software version.
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Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings! Anyone else have this issue?
I think its meant to show your name, not your ID.
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When I try and update my apps on the App Store it says that in previous purchases their was a billing problem! It then wouldn't let me re enter my card information so I don't know what to do?! Please help?!
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
An unknown error message appears when I try to update an app from the app store
Beginning about a week ago, I get the message "an unknown error occurred" when I try to update an app from the app store on my iPhone 4s. The same update works fine on my iPad 2. Resetting does not solve the problem.
try updating on your PC with itunes, then sync your phone to your pc.
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I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test. -
I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
I cannot update my apps in the app store because it asks me to sign in using an incorrect username account. The username in settings-general-apps is correct and the username on the App store page is correct. The only place it is incorrect is when I try to update my apps. How do I update the username when trying to update apps?
I had the same thing happen today on my wife's phone. I couldn't find any answers on the support site and of course I could not get any help from Apple since my phone was old. I kept digging and figured out how to fix the problem. I opened the app store app and signed out of the old id and then signed back in using my new id. It looks like this may have fixed the problem.
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I update the info in the pc (itunes). Everytime I the app store ask for my password, the username is incorrect. If I go to the account information, there in the app store, the username is correct. Any advice? Thanks.
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
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Hi there. I am having difficulty buying apps from the App Store. I recently changed my e-mail associated with my apple account. when i try to purchase an app, the cue to sign in does not show my new e-mail, but still shows my old e-mail. when I put in my password, it does not work because my password is no longer associated with the old e-mail address. i don't understand why my old e-mail still shows up. Can someone help me?
Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Initially, in entered the wrong appleID when is set up my iPhone and I can't seem to change it in the phone. I have tried to change all the options on the phone with no success. Can anyone help with this?
Apps will always have to updated using the account from which they were purchased.
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