How do I change the creator on a ticket in 7.4?

We often put tickets in for our users, which results in us occasionally forgetting to change the creator from us to the user in question. I used to be able to just change the creator by clicking in the field & typing in the correct person's name.
Since our upgrade to 7.4, I can no longer do this. Is there a different way of doing that now or has that functionality been taken away?
This topic first appeared in the Spiceworks Community

We often put tickets in for our users, which results in us occasionally forgetting to change the creator from us to the user in question. I used to be able to just change the creator by clicking in the field & typing in the correct person's name.
Since our upgrade to 7.4, I can no longer do this. Is there a different way of doing that now or has that functionality been taken away?
This topic first appeared in the Spiceworks Community

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    How do we change the Creator on a ticket?
    This topic first appeared in the Spiceworks Community

    We often put tickets in for our users, which results in us occasionally forgetting to change the creator from us to the user in question. I used to be able to just change the creator by clicking in the field & typing in the correct person's name.
    Since our upgrade to 7.4, I can no longer do this. Is there a different way of doing that now or has that functionality been taken away?
    This topic first appeared in the Spiceworks Community

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