How do I change the download files to be the name of the sending file and NOT ViewAttachment?

I started to access my Charter email via Firefox. The names of attachments (Microsoft WORD, PowerPoint and .txt files) appear correctly. However, when I choose to download and save the attachment, the real name is changed to Viewattachment(n) where n is the number of the download. I am still running Windows XP, but will soon receive a new computer with Windows 7.

It's the web site that determines the default filename, either through the ''download'' attribute of the '''a''' element, or through the ''Content-Disposition'' header.
* [https://developer.mozilla.org/en-US/docs/Web/HTML/Element/a#Attributes <a> - HTML | Mozilla Developer Network]
Do you get different behavior in another browser? If yes, provide the following troubleshooting information:
# Load the web page with the download link.
# Press Ctrl+Shift+K to open the web console.
# Press the Clear button in the web console.
# Click the download link and save the file somewhere. In the web console, click the GET request for the file in question to get more details. Under response headers, what does the Content-Disposition header say? See the attached image for an example.
#* [[How do I create a screenshot of my problem?]]

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