How do I change the email that the security info sends to

I have recently bought a $20 gift card for iTunes and if I try to buy a Game it comes up with the security questions and I don't know them.
I tried to reset the questions but it's sending them to a email I don't have access to.
So I need to reset my email that the security info sends to but I don't know how
Any help?

You cannot and need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104761)

Similar Messages

  • How do I change the email that my security info is sent to

    How do I change the email that my security info is sent to

    Hi Hayleyallenxox,
    Thanks for using Apple Support Communities.  This article has instructions for changing your rescue email:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Cheers,
    - Ari

  • I downloaded a widget from apple and was unable to open it because a window appeared telling me that the developer was unidentified. How do I change the security preferences that allow me to only install apps from the Mac App Store?

    I downloaded a widget from apple and was unable to open it because a window appeared telling me that the developer was unidentified. How do I change the security preferences that allow me to only install apps from the Mac App Store?

    go to system preferences - security and privacy - under allow applications downloaded from - click on anywhere.

  • HT201303 how can i change the security question's answers??

    how can i change the security question's answers??
    i forgot the answers what should i do ??

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • How can i change the security question?

    how can i change the security question?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (103370)

  • How do I change my email that is associated with my itunes account?

    How do I change my email that is associated with my itunes account?

    Hello Katvan12,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
    In the "Apple ID and Primary Email Address section," click Edit.
    Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
    Open the email from Apple, then click Verify Now in the email.
    Have a nice day,
    Mario

  • HT5312 I forgot the security questions and also the password for security info email of my apple id. Now I want to change the security info email with another. What Should I do?

    I forgot the security questions and also the password (and even account id, sequrity questions,... becouse I didn't use for a long time) for security info email of my apple id. Now I want to change the security info email with another. What Should I do?

    Even if I'm not despertate, creating a new Id is good Idia. But I think I must create another email address also since I can't use the first email adress as an apple id for the new one. That means I should check everyday the new email address also, that is making life complex. Better to try the 1st solution. Thank you very much.

  • How do we change the security questions

    How do we change the security questions?  We bought a new ipod and restored it with previous data through icloud.  It has a gift card with funds still attached to it.  We know the ID and password, but since it is a new device it is forcing us to answer the security questions.  The ipod is for my son, but we as parents set up the itune account, and now between my wife and I can't remember who's - or what - we used to answer them.

    Hi snowbagel,
    To reset your account security questions your identity will have to be verified and iTunes Store support can't do that through mail support.  You may find contacting Apple through the phone to be a quicker solution:
    http://support.apple.com/kb/HE57
    Kind regards,

  • How do I change the copyright info and links in collection pages?

    Can anyone tell me how I can change the copyright info and links on a collection page using the new updated Public Site Manager?
    1. When I click on 'Configure selected collection' there doesn't seem to be an option to edit copyright information and I've tried editing the info in Settings > Copyright Notice but it doesn't filter through to the collection pages.
    2. When I click on 'Configure selected collection' the links tab is empty but on my collection page there is a link called 'website' which links to our University website but the url is incorrect so I need to change it.
    Example screenshot -
    Thanks

    Also when I add a url list to a collection page and then delete all the links I'm left with a blank url list showing in preview page in iTunes. This should not happen, the admin guide says -
    "To delete a collection page URL list, delete all the links in the list. When you publish, if you have a URL list with no links, iTunes U Public Site Manager hides the empty URL list."
    It doesn't. At least it doesn't for me when I preview the collection in iTunes.
    Example screenshot

  • How can I change the security question because I forget the answers ?

    How can I change the security question because I forget the answers ?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312

  • How can we change the security issues if no backup e-mail address?

    how can we change the security issues if no backup e-mail address? I've tried a lot of time and I really don't know how....

    Contact Apple Support to have your security questions reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • (264361962) Q ADVC-27 How do you pass the security info to access the EJB?

    Q<ADVC-27> How do you pass the security info to access the EJB?
    A<ADVC-27> Authentication for web service users must occur at the web layer. This
    means providing appropriate web resource definitions and restrictions in the web.xml
    file for your project. The most common and useful form of security for application
    interaction is via client-side certificates. Then the client identity is transmitted
    to the EJB is the same way as in regular J2EE environments. There is a complete description
    on security on e-docs:
    http://edocs.bea.com/workshop/docs70/help/guide/security/ovwSecurity.html
    Adam

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (119093)

  • How do I change the email that my security info is being sent to?

    I'm trying to purchase something on a new laptop and my account is asking that I answer some security questions. I made my apple account about 3 years ago and I cant remember the answers to my security questions. I also have no idea what e-mail the security info is being sent to when I click on the link bellow the security questions since I don't remember ever signing up to a gmail account though that's what it shows. I just want to know how I can change the e-mail that the security info is being sent to.

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95673)

  • I don't have the password of my alternative email, how can i change the security question's answers?

    I need to know URGENTLY because, i bought an itunes card, now that money is in my account, but i logged in with my Apple ID in my mac and it says hat i have to answer the security questions (which, i don't remember) because it's a new device etc. Please, i need to know how to change the security questions because i dont have the passsword of my alternative email!

    If you don't have access to your rescue email account (an alternate email address is a different address/setting on your account) then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT1918 How can I change the security questions on my Apple ID account?

    I am editing my account and would like to change the security questions to other more familiar to me. Do you know how to do it? Thanks.

    If you can remember them their current answers you can login here and change them : https://appleid.apple.com , click on 'Manage your Apple ID' and then 'Password and Security' on the left-hand side of your account's page
    If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

Maybe you are looking for

  • My ipodshuffle g2 recognized as unknown device

    when i  connect my ipod with my pc(win7) ,the shuffle(G2,1g)is not recognized by itunes or windows,An error box states :usb device not recognized"

  • Sound muting problem after missed calls

    Using Skype 4.9, but confirmed with 4.7 as well. Android 4.2.2 JB, standard theme. After a missed call, my FM radio stops working, and also I find all other sounds quieter byt more than 40-50%. No volume control app helps (tried many), the volumes do

  • Why can't I use iPad first gen with iMovie?

    Why can't I use iMovie with the first gen iPad? 

  • SSL Certificate Exception everytime a connection is established

    Hello guys! I am trying to authenticate a website running SharePoint 2010. But everytime a connection is established, an SSL/TLS exception is thrown. The following is the code I am using. Any idea?? The exception is: "The underlying connection was cl

  • Content-encoding for Adobe reader?

    This seems to affect Adobe Reader 9 for Mac OS X. I have a PDF form made it LiveCycle. It has an HTTP Submit button. The data gets tranferred to the server without a problem (the data is getting saved), but when the script (on the server) returns the