How do I change the image size in Save for Web?

I just upgraded to Illustrator CS6 on a PC.  I try to save my graphic in Save for Web and want to alter the image size, but it won't change,  it just goes back to the original size.  If I change the percentage box, the values change.  I have tried linking and unlinking the proportions and nothing.  What am I missing??  I don't have time to guess the percentage to get to the exact width I need. 

Make changes in the Image Size section of the Save for Web. Input new values in Width and press Tab key to move to Height field. Click on the Link icon to unconstrain proportions. As you press the Tab key again to go out of focus of the Width and height boxes, you will see the changes reflect inside the Save for Web window. If this doesn't work then make sure you have updated Ai to 16.0.1 or 16.1.0 depending on the type of installation (from Disc or from Creative cloud) respectively.

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