How do I change the RESCUE email address for my security questions, when I have forgot the security questions and answers?

How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
iPad 2, iOS 7.1

There is no need to post multiple versions of your question, the answers will be the same,
Please see your other thread.
https://discussions.apple.com/thread/6078685?tstart=0

Similar Messages

  • HOw do I change my rescue email address?  I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"

    HOw do I change my rescue email address?  I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    Hi EllaBella0902,
    Welcome to the Support Communities!
    The information below may be able to answer your questions about how to change your rescue email address:
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620?viewlocale=en_US
    Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    This article explains how to update the information in the various services that use the Apple ID if you change it:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    Cheers,
    - Judy

  • HT5312 Hi How do i change my rescue email  address if i no longer have access to it and forgot my security answers?

    Hi How do i change my rescue email  address if i no longer have access to it and forgot my security answers?

    You won't be able to change the address until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use

  • HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • HT204053 how do i change my rescue email address?

    How do I change my rescue email address?  I want to change my apple id to my current email, but apparently I've listed that as my "rescue email address" and it won't let me change it.,  any tips?

    No but i reccomend u contact the apple staff by email. Turns out they are very useful

  • HT5622 How can I correct my rescue email address for my security questions. This email address is currently showing a typo.

    How can I correct my rescue email address for my security questions (when I am logged in with my Apple ID)?. This email address is currently showing a typo.

    You won't be able to change your rescue email address until you can answer your questions, if you don't know the password for that email account and you can't get it reset then you will need to contact Support in the country where you and your iTunes account to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

    can anybody help with the question below?
    how to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

    You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your current rescue account then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do I Change my rescue email address (it is incorrect) if I cannot answer the security questions?

    I have changed over my Windows box and logging in with a new Apple ID email address. All goodm but now it is asking me the answers to security questions from 10 years ago. When I go to reset security questions, the "rescue email"address is incorrect. How can I change that???
    Help! My whole Apple ID system is now locked down.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have released my rescue email address is not a valid address, ie it has been entered incorrectly.  how do i change my rescue email address when i can't remember the answer to my security questions???

    ... realised... sorry

    You won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team :http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312. Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 How can i change my Rescue Email Address? Someone Used My Account & Changed Everything.

    Someone was using my account and changed my security question's answers and changed my rescue email address. What can i do to change everything back to the way it was?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 how can i change my rescue email address?

    I have forgotten my security questions for my apple id. i was wondering how can i change the rescue email address and change my security answers?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • How can I change my rescue email address to retrieve my security question answers?

    Help me! I try to download songs from my phone and a message keeps popping up saying since this is my first time downloading from this device I need to verify my identity by answering my security questions. It's not the first time I've downloaded music from my phone and I can't send my questions to my rescue email because I dont remember whose email address it is. How do I change it?

    You need to either answer your security questions or remember your rescue email address to check it. Afte that you will need to contact Apple account security to reset your password (after proving you are who you say you are).

  • How do I figure out the rescue email address for my Apple ID?

    I can't remember my answers and I can't remember what my rescue email is how can I figure that out?

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • How do i change my rescue email address?

    I want to change my rescue email to my apple ID email, but i am unsure of how to change the rescue email so that i can do so...

    Read here  >  Apple ID: All about Apple ID security questions
    If necessary
    1)  See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    2)  Or Email Here  >  Apple  Support  iTunes Store  Contact
    Note:
    You can only set up a Rescue Email BEFORE you forget the Security questions/answers.

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