How do I claim a refund for my iCloud storage plan

I am struggling to find the correct way to claim a refund for my I cloud storage plan?

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  • HT201318 How do I get a refund for extra iCloud storage I bought but don't need.  I can't figure it out

    How do I get a refund for extra iCloud storage I just bought? I can't figure it out

    I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
    It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system.  The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed.  I'm hoping it goes through and will be watching my credit card statement closely for the next week.  Apple will call me back a week from today to ensure the refund was processed.

  • HT201318 How can I get a refund for my iCloud storage

    How can I get a refund on my iCloud storage backup

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • How do i get a refund on my iCloud storage plan ad i downgraded

    I recently upgraded my storage plan thinking i needed more on my iCloud's but looks at the storage and had not even used half so i downgraded a few minutes later, how do i get a refund on the money i didn't need to spend on a bigger plan?
    Thanks
    Megan

    Hi Fayeful,
    Here is the list of Apple Support contact numbers:
    http://support.apple.com/kb/HE57
    Cheers,
    GB

  • How do I get a refund for adding more storage to my iCloud?

    How do I contact apple to request a refund for an iCloud storage plan iv paid for but no longer need?

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com -  click 'See all products and services',  then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
    If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mm12eecb08e7

  • HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days

    how can i get a refund for my icloud upgrade? i am within the 15 days

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • How can I cancel my order for extra ICloud storage space?

    How can I cancel my order for extra ICloud storage space?
    I don't need it afterall...

    Call Apple. 1-800-My-Apple

  • HT201318 How do I get a refund on my iCloud storage?

    How do I get a refund on my iCloud storage?

    Hi Fayeful,
    Here is the list of Apple Support contact numbers:
    http://support.apple.com/kb/HE57
    Cheers,
    GB

  • HT201407 I need a refund for my iCloud Storage because I accidentally purchased it

    I need a refund for my iCloud Storage because I accidentally purchased it
    Serial Number 5K******DZZ (on the SIM tray)
    But i seem on my phone
    Serial Number:
    I can't active my phone, please help me
    Thanks so much
    <Personal Information Edited by Host>

    I'm sorry, but I don't understand what your problem is exactly. Did you check the link the brought your here:
    iPhone: Troubleshooting activation issues
    iTunes- Turning on Activation-only Mode
    iCloud- Find My iPhone Activation Lock in iOS 7

  • Has anyone else spent 4 hours trying to figure out how to get a refund for extra iCloud storage you accidentally purchased?

    Has anyone figured out how to actually get a refund for iCloud extra storage? I accidentally purchased too much extra storage. The supports site says "Cancel storage not needed" within 15 days.  But there is no instructions on HOW to do that. I have searched for hours for instructions. I did Express Lane Case #s only to have Apple Support "close" these cases with a "resolution" that they told me to visit their support sites. I am in a loop! I have had 3 Case numbers for this with no one giving me the credit refund. I finally was given a phone number.  Been on hold so long my cell dropped the call and had to start over...3 times. Of course, all very nice people who took my phone number in case they need to call me back and then never called me when I lost the call. None of them had the security level for refunds so I had to be sent on to the next person and then the next, all with rediculously long hold times. I finally gave up for the night. Tried to "chat" online, but the only option is to "Chat Later" when I feel like trying again. Again, no explanation on why that is the only option showing (too busy, closed for the night?). Is the ploy here for me to realize I already spent more hours of my time than the cost of the error and I'll eventually give up? On this site I did see someone post a refund resolution for MobileMe. Those instructions are not working for iCloud storage canceling. There was no "choice" to click for canceling that I saw.

    I did get this resolved the next day. So the solution is to not try to resolve this in the evening, the were understaffed. I called the next day during business hours and had the opposite experience. I got in and was only on hold 5 min. Again the first support person could not give refunds and I was passed on to her supervisor, but again the hold time was reasonable. This person was very easy to work with and she took care of the issue. I explained that it was not completely clear that the cloud is not meant to be backup for all your pc files, thus the reason for so many cancelations once we get it and find out what it cannot store. The online support sites could do a better job telling you that refunds require phone calls (during days hours).

  • HT1349 How do I receive a refund for upgrading iCloud space the instructions on here do not work?

    How do I get a refund for ICloud storage bought that is not needed within the 15 days?

    Downgrade Option
    http://i1224.photobucket.com/albums/ee374/Diavonex/70ed12d4af53e021956c6f45e5860 41a.jpg

  • How do I request a refund for a cloud storage upgrade

    How do I request a refund from Apple for a cloud downgrade

    All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Have you now turned off the automatic renewal ? If not then there are instructions for managing and stopping auto-renewing subscriptions here : http://support.apple.com/kb/HT4098

  • How do I get a refund for a cloud storage downgrade?

    I upgraded iCloud storage, but don't need it.  Everything I read says to contact Apple for a refund.  How exactly am I supposed to contact Apple?  They don't make it easy for me to find an email or whatever to send them the request....  Thanks.

    Call the Apple online store for your country (1-800-MY-APPLE  in the U.S. and Canada).

  • Refund for extra iCloud storage

    I bought a 20GB storage upgrade for icloud.  I find I don't need it and my receipt says to contact apple for a refund.  How, exactly, do I make that contact?  I have been all over itunes and the apple store and can't quite figure out how to request a refund.

    I am relatively new to Ipad and completely new to icloud. I bought the latest one recently for educational purposes for my special needs daughter.  I spent $20 first and then another $40 and none of this stopped the pop up messages about not having enough icloud storage.
    Took me some time to realize (yes, THAT long and THAT much$$) that I could just live with the 5GB of free storage. Following Julia22's post (thank you, by the way) I called that number, apple person asked a series of questions for id purposes then asked the reason for my call, after explaining he put me on hold and came back saying it needed to be handle by refund department. He also said that someone was going to give me a call in 48 hours or less. I made the phone call on a Saturday night. Let's see what happens.

  • HT204088 how do i claim a refund for itunes payment for £ 6.99 to beeline now that smurfs has crashed

    help... my husband has recently paid £ 6.99 through i-tunes for something on the smurfs game - he has now done the latest update and everyhting that he has done for the last goodness knows how long has disappeared !!!  help in restoring the programme would be good but at least to recover lost money..

    You only get ONE download. You do not get to download again for free.
    You should have synced the music from your ipod to itunes on your computer, then synced them to your iphone.
    You do not get to redownload music at all. This is the same policy as Walmart and Amazon. It is nothing new or unusual at all. When you buy a cd and lose it, then you have to buy another.

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