How do i clean print heads for 990 c on windows 7

How do i clean print heads for DekJet 990 cxi on windows 7

Hey @remo1957 ,
Thanks a lot for the question, now lets get you an answer!
I see you are looking for instructions for how to clean your printers printheads. Unfortunately you are unable to use an automated tool to clean your printheads.
I have linked a document that goes through how to clean and maintain your printer.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd06920&tmp_task=useCategory&cc=us&dlc=en&lc=en...
Best of luck and I hope this get you what you are looking for!
I worked for HP.

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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
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    I just did this to a HP Photosmart 8250 which is in the 8000 series range. I assume they are similar. I was an appliance repair man and have done a lot of other tings in my life, so I decided to take a shot at repairing my 8250 rather than junk it. For 3 Years it was great, only one paper jam, and fast great photos, so I didn't want to give up on it. HP will not repair printers for us, I think because it is too labor intensive, and they can sell a new one for what it would cost.
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    ----- Original Message -----

  • How clean print head or install toolbox on hp deskjet 940c using windows 8 64 bit

    I want to change the ink cartrige and clean the head and re-align it.
    I also want to know the quantity of ink in the cartriges.
    How can I install the toolbox?
    I have Windows 8 64 bit.
    Thank you!

    Hi rgauthi,
    I am sorry to say your printer does not have full feature software and drivers. You are using an in-OS driver and HP Solution Center and HP Toolbox are not supported by the in-OS driver. You can use the workarounds in the following link. Learn how to use your HP printer with the new Windows 8 operating system.
    Hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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