How do I clean up old installations of Adobe Acrobat Pro?

It is now taking about 45 minutes to create a pdf from word by printing to the adobe pdf printer. I should take about 5. I had an older version (Pro X), downloaded the demo of Pro XI and then found the software had deleted my older version. I uninstalled Pro XI, reinstalled Pro X and had problems getting it to work. So I upgraded to Pro XI and tried to do a clean install and I still can't get it to run properly. Any ideas?
Thanks,

Sounds like you need to deactivate XI and then uninstall all versions (use control panel>Programs & Features if needed). Run http://labs.adobe.com/downloads/acrobatcleaner.html. Remove any leftover Acrobat folders. Finally, reboot and install. Hopefully the cleaner will clean out your registry and resolve the issue.

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    Date: Fri, 31 Aug 2012 05:28:15 -0600
    From: [email protected]
    To: [email protected]
    Subject: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
        Re: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
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