How do I clear the message usage under settings to open ip more space on my phone? Clearing the actual messages will not work.

How do I clear the messages in order to free up storage space? Just clearing the actual messages will not work!!!

It doesn't sound like the Exchange environment is configured in a manner to support these types of clients very well. Have your Exchange team look at the following
http://blogs.technet.com/b/exchange/archive/2012/11/26/supporting-windows-8-mail-in-your-organization.aspx
http://blogs.technet.com/b/exchange/archive/2013/10/18/supporting-windows-mail-8-1-in-your-organization.aspx
From the latter article: "Communications applications can connect to a corporate Exchange service
configured to require certificate-based authentication. User authentication certificates can be provisioned to Windows 8.1 devices by administrators or end-users can browse to certificate and install to user certificate storage."
You might want to:
Ask your Exchange team the public URLs (ExternalURL) for Exchange OWA & ActiveSync
Open the OWA URL in your Internet Explorer from your Surface
If you get a Certificate warning, open the certificate and select Install (NOTE: You may have to install the entire certificate chain). Your desktop support team should be able to support this because it is the SAME process for standard Windows 8x
desktops.
Confirm that you can open OWA on your surface with no more certificate or security warnings. NOTE: The Exchange team will have to configured OWA properly.
Once confirmed, repeat the same steps for the activesync URL that they provided.
When done, try using the OWA OR ActiveSync URL value in your settings of your Mail client.
Good Luck

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The error, "Restart Required. Lightroom has encountered a problem with its menus. Some menu commands will not work until Lightroom has been restarted" appears in Lightroom.

I updated to 5.7 a few days ago and I just now encountered this problem while importing some photos. Is this a common problem?

Hey Guy's, Thank you for the recommendations to fix his problem and I did restart my browser, etc.. and all was corrected. But, I have been with Lightroom for a while, starting with LR3. I can not remember having one problem, except for my errors, until I started with LR5 and I have some kind of problem hourly! I do not have many presets or plug-ins so I don't think that was really a problem. It crashes constantly, I can edit 4-6 photos and then it starts slowing down and I have to do a restart. It does, on occasion, jump around from the develop controls and even changes modes, crashes and sometimes I just wait it out and it will open in the print mode or slideshow! I find photos all over my computer that it sent on its own. I did download and check for malware and other viruses and none were found so I am still troubleshooting everything from my fairly new computer and everything else but I always think when they come out with a newer version to download, it will correct my problems but they only get worse.

Safari won't open. Message appears: "Safari won't open any more."

Safari won't open. Message appears: "Safari won't open any more." Computer is connected to the internet. Mozilla Firefox works perfectly.

This can happen if adware is installed without your knowledge.
1. Use free AdwareMedic to remove adware
    http://www.adwaremedic.com/index.php
   Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
   Once done, quit AdwareMedic.
             or
   Remove the adware manually by following the “HowTo” from Apple.
   http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
    Turn those off and relaunch Safari.
    Turn those on one by one and test.

I have two numbers listed in my messages tab under settings. One number is checked(mine) and the other is not(my sons). However when someone sends me a text it goes to both mine and my sons iphones. How do i delete his number from my phone.

I have two numbers listed in my messages tab under settings. One number is checked(mine) and other is not(my sons). However when someone sends me a test it goes to both numbers. Mine and my sons. How do I delete his number so that he no longer received texts intended for me.

The best way is to not share Apple IDs but also make sure under Settings & Messages on both devices that only one phone number is checked.

Why cant I add contacts on the iphone4? the mail contacts calendars button unders settings, the contacts button, the add a contacts button under message and the phone button will not work to add a contact.

Why cant I add contacts on the iphone4? the mail contacts calendars button unders settings, the contacts button, the add a contacts button under message and the phone button will not work to add a contact.

Have you attempted a restore?

There is no longer a "close tab" under the file menu, so how do I go back to a previous page when the back button will not work?

Often the back button will not work. I can find no "close tab" under the menus, which I think used to be there, and which is used with Internet Explorer to go to the previous page. How can I go back to the previous page with Firefox when the back button will not work?

No you can't. Apple don't support downgrading of iOS.

My daughter has an iphone under my apple id also and she updated her phone to the new OS 6.1 software it sent all of her contacts to my phone how can I fix this?

my daughter has an iphone under my apple id also and she updated her phone to the new OS 6.1 software it sent all of her contacts to my phone how can I fix this?

Follow these instructions
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

HT204291 After updating software on my Apple TV home sharing will not work. Both Apple TV and iMac have home sharing on but when Computer is selected on Apple TV I just get a message saying "turn home sharing on". But it is. How can I solve this problem

I have just updated the software on my Apple TV since then home sharing will not work though I had not used it since installing iOS6 on my iPad 3. Home sharing is shown to be on on the Apple TV and on on my iMac. The Apple TV is connected to the router with an ethernet cable and all functions work correctly apart from my computer.
I have done the following.
Switched off the Apple TV and rebooted, did the same with iMac
Turned off home sharing then turned it on.
Checked that home sharing is on on both devices.
Selected Computer
Get a message telling me to turn home sharing on - IT IS!
Tried using airplay mirroring on the iPad but the airplay function is missing from iPad.
It is so annoying since before iOS6 and updating the Apple TV software everything worked perfectly. Any help would be very gratefully received.
Thanks

Hi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore

I was backing up my iPhone and importing photos onto iPhoto at the same time , then suddenly it says no more space available (i had 48GB before i do this and now i have 18GB) i can't find the back up or the photo anywhere , how can i delete them ?

i was backing up my iPhone and importing photos onto iPhoto at the same time , then suddenly it says no more space available (i had 48GB before i do this and now i have 18GB) i can't find the back up or the photo anywhere , how can i delete them ? i dont need the pictures or the back ups , i want to delete them but they are not there

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown asBackups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Reboot and it should go away.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.

Today (6/1) the "My Usage" shows .7GB used (about 1/4 of my 3GB shaded in the bar-graph), and the solid-green in the bar graph representing only 1 day in the billing cycle.

Today (6/1) the "My Usage" shows .7GB used (about 1/4 of my 3GB shaded in the bar-graph), and the solid-green in the bar graph representing only 1 day in the billing cycle. I'm trying to make sense of it. My may statement shows 1.7GB - I think that's the period just ended.... and I can't imagine I've used 1/4 of my data already today before noon? I'm guessing the 'My Usage" screens are not quite coordinated with the billing cycle - anyone else have ideas?

... guess the reply via email method doesn't quite work - I'll re-post here via website
jejm1975
Thanks for your message, but I don't believe it applies to the situation I described.
What is described in my post is information from the Verizon website - My Verizon / View Usage.
It is not from my phone (which is not a Galaxy,btw)

How do I shut off the plug in. I using mac OS10.4.11 and I keep getting a bar to update my plugin. The plugin will not work with os10.4.11. Everytime I go to a

every time I go to a new site a bar is lowered and ask to update my plugin. I am using mac 10.4.11 G4 The new plugin will not work. How do I shut off the plugin update so I don't get this anoying bar ever time I go to a new web page. If there is no way to shut it off, I'll trash Firefox and go back to Safari. This just started and I'm tired of it.

to turn off the messages about outdated plugins, enter "about:config" into the address bar of the browser, confirm the info dialog, then search for the preference named "plugins.hide_infobar_for_outdated_plugin" & double-click it in order to toggle it to "true".
please also note that firefox 3.6.28 was the last build that ran on a powerpc, however if you want to use an up-to-date browser based on firefox you can switch to "tenfourfox" - the downside is it doesn't support plugins at all
[[Firefox no longer works with Mac OS X 10.4 or PowerPC processors]]

I downloaded Firefox 4 and tried to launch it. The message said that Firefox will not work with this version of Mac OX. Please advise.

I downloaded Firefox 4 and installed it. When I tried to launch it, a message came up saying that Firefox will not work with this version of Mac OSX. Now I have no Firefox. How can I get Firefox 3.6 back on my Mac? How can I make Firefox 4.0 work? Please advise.

Thanks for the reply so quickly! Is the tenfourfox going to be be just as safe and as high of quality as the Firefox 4? Also since Mozilla's website says, "Firefox 3.6.x will be maintained with security and stability updates for a short amount of time. All users are strongly encouraged to upgrade to Firefox 4" does that mean if I go back to 3.6 there will be security and stability issues after a "short amount of time"?

HT4623 I cannot find the update section under Settings. What do I do?

I cannot find the update section under Settings. What do I do?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

Accidentally copied microsoft word icon to desk top. Now program will not work. Error message says cannot be opened because of problem. How do I re-install ?

Accidentally copied microsoft word icon to desk top. Now program will not work. Error message says cannot be opened because of problem. How do I re-install ?

Drag the Word icon back to where it belongs.
Applications > Microsoft Office 2011 > Put Word there.
I'm assuming you have Office 2011. If you have 2008 there should be a similar location to put Word.

My ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?

my ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?

What do you mean by "my ipods internet doesnt look how it should"?
What happens when you try to use the App store? Error message?

How do I clear the message usage under settings to open ip more space on my phone? Clearing the actual messages will not work.

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