How do I close bridge application to continue with CS6 download if app not currently open?

I am trying to upgrade CS5 to CS6.  I have downloaded the application and have attempted to run the install from the applications manager box but am getting a box which says I need to close down Bridge to continue with the install but neither Photoshop or Bridge are open.  Do I need to remove CS5 altogether before I can install CS6?

http://helpx.adobe.com/creative-suite/kb/error-installation-cannot-continue-bridge.html , check Solution 1 and 2 if still doesn't help, do Solution 3 restart computer and install CS6.

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