How do i complain about having no use of iphone whilst transferring data therefore to find out if eligable for compensation?

Question

How do i complain about having no use of iphone whilst transferring data & waiting for updates and used a big chunk of my mobile intenet allowance as had it plugged into laptop all day!-therefore to find out if eligable for compensation?.

Answer 1

Nothing is ever as easy as it should be, though I've no idea what you were doing that took so long. Takes at most 5 mins to insert a SIM card, choose a language and activate the phone. At that point it is working. Another 5-10 mins should get you connected to your email account. You can add media & apps when you're not busy doing something else, and the phone can still make & receive calls while you're doing that!
The web is geared towards always on all you can eat broadband. If you run mobile broadband with a data cap or escalating charges then you need to manage the usage carefully, it is nobody else's problem.
Sorry if I've come over a trifle harsh on your first visit here, but these forums are for users to help each other resolve technical issues. However badly your first day setting things up went there is nothing to be done about it now, A little research, or a chat with a knowledgeable friend or colleague, or getting the phone set up at the store would have made it easy. Chalk it up to experience and move on.
tt2