How do I complain to Apple about Yosemite?

How do I complain to Apple about Yosemite. I downloaded it to my laptop and now it doesn't work at all.

It's hidden, but if you select 'contact us' (in tiny, tiny text in the bottom right hand corner) and then on product feedback (again in very small text so that you have to look for it) you can have your say. However, don't expect a reply!
Link to the appropriate page;
http://www.apple.com/feedback/

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How do I complain to Apple about a software that I have paid and it's no longer available for download?

I bougth a software at Apple Store for $30,00 dollars and it's no longer available... What do I do? How do I complain with Apple?
link for the old software - http://itunes.apple.com/br/app/id363878568?mt=8
Thanks!

If you purchased the software from a different country, be aware that your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

How do i complain to apple about a multifunctional with my divice

i recently updated my i phone to the new ios settings it deleated my photos contacts and my apps when i finaly got my apps back and started getting my numbers back i plughed it into my computer to sink it up so it couldnot happen again then it did the whole update again and now when i try to go on my music it gose crazy and wont stop paying random tracks and dousnt give off any sound and i want to know why??????

Basics from the manual are restart, reset, restore

How to complain to Apple about this company and how to get a formally answer for problem with Apple agent in Kuwait??

How to complain to Apple about this company and how to get a formally answer for problem with Apple agent in Kuwait??

You did not buy your iphone from an Apple store. No Apple employee sold you anything.
Your complaint is not with Apple. You bought from an unauthorized seller. Your complain is with that seller.
As you have been told more than once, Apple has nothing to do with this.

How can i complain from apple service provider?

How can i complain from apple service provider?

khangostar wrote:
How can i complain from apple service provider?
If you mean an Apple Retail Store, speak to the store manager of that location.
If you mean an Apple Authorized Service provider, speak to the store manager of that location.
If you mean your wireless carrier/cellular provider, go to a store and speak to the store manager of that location, or call the carrier and ask for Customer Relations.
If you mean Apple Support, call Apple and speak to Customer Relations.

HOw do I complain to Apple in writing? I can't find an e-mail address.

How can I complain in writing to Apple? I bought my daughter and son bought an iPhone each the christmas before last. Both had to be replaced just at 12 months due to hardware problems. Now her replacement won't connect to Wifi (it hasn't been able to for a few months). I took it to Apple who said it is now outwith the warranty (this second phone is only 7 months old) because it was a replacement and want me to buy a new one. I think this is shocking. The guarantee period needs to be changed. This phone is still only 7 months old despite it being a replacement. No reasonable person spends hundreds of pounds on a phone for it to last less than a year. I am not happy despite being a great Apple fan and I have many Apple products.
Thanks for any advice.

The warranty on your replacement iPhone was 90 days or the remainder of the warranty
on the original iPhone - whichever is greater. Depending on your location, you may also
have had the opportunity to purchase an extended warranty.
There is a link in the bottom righthand corner of every page in this forum you can use to
contact Apple
Contact Us
You can also leave your concerns at http://www.apple.com/feedback

How to complain to Apple about the person who repaired my MBA?

Hi,
About one month ago my MBA burnt and when I took it to Apple store the told me the SDD and logic bord has problem. The supposed to repair it in 7-10 days but it took 20 days! Anyways, when I took it home, I realised that its speakers does not work. So as I went again to Apple the said to forgot to connect the speaker's cables. They fixed it. Now after a few days I noticed there is a noise from one side of my laptop, near the headphone port. It is really low and I prefer to see how it goes. The problem is the fan. I guess the didn't install it properly or something. Now my MBA is really really hot. As hot as I can't touch some parts of it. So I booked an appointment in Apple store again. But I know they will fix the fan and thats it. But clearly this extra hot damaged CPU and other parts that would later. But they not gonna fix it now as they are all running and seem working.
So all these problems are because the person who repaired it did not install parts properly. Otherwise why would all these happen after repairing my MAB ??
I just wanna know what can I do in this situation? and how to complain?

Hello Danial.S,
You need to contact Apple customer care, and make sure you get the customer care 'case number' related to your complaint. Make sure you have all the information related to your machine such as the serial number and so on. If you have had other 'case numbers' related to this machine's serial number, you will want to make a note of those also.
You should first make an attempt to have the situation resolved at the Apple store where you bought the machine. You will want to speak to a manager or supervisor; remain calm and civil while you explain your situation, and what action(s) you feel would rectify the situation. If the manager/supervisor at the Apple store is unable/unwilling to rectify the situation, it will be time to seek "executive customer relations" assistance.
When an Apple customer has a persistent problem, which can be proven by the 'case number' from customer service, and the customer contacts an Apple executive (by email) an "executive customer relations" employee will contact you, usually within a few business days, to see if there is a way to rectify the situation.
You can google apple executive contact information. The customer care line might be able to give you the information.
Remember to always be polite and civil in your discussions/correspondence with Apple staff.
All the best.

Can anyone tell me how to complain to apple about repair time?

last wedesnday i brought my retina macbook pro in for repair, ssd faulty, and logic board replacment are noted by genius. they told me that the parts will be here in 2-3 days. so i waited and returned back to the store on sunday and told them that I have another problem with screen ghosting, and it was determined that they will replace my display. when i asked them how long will it take them to get the ssd in, the genius told me they did say it takes 2-3 days but its up to the head office when to send it, they have no control over it.I still havent received a call today. I just realized after they replaced all those part there is nothing left to replace! just the keyboard and the casing. so why dont they just gave me a new one since my is a 2013 macbook pro retina. Grr, this is the most expansive apple product i EVER bought, i never had problem with my other stuff other than replacing my imac screen 3 month after i bought it. This make me sad and ****** off. should i complain about it? I just want a working laptop so i can do essay on it without it freeze and me force it shut down. this is unacceptable.

here is link to the apple product feedback website:
http://www.apple.com/feedback/

How to complain to Apple about some bad information I was given by one of their agents

I was recently scammed (although I didn't know it at the time). I was aware that rarely do Apple users get scammed and when a window started flashing on my iMac screen telling me the computer had been compromised and giving a tel# for support, since the computer was frozen, I called the number, listened to their spiel, became cautious and hung up. I called a local Apple store and asked the agent if the 800 number I gave to her was a valid Apple number (after explaining the freeze) and she said yes, it was. I decided since it was an Apple number, I would go with the purge of the 'Zeus Trojan Virus' they claimed I had acquired about a week ago (I'm sure it was placed by them). It cost $299.99 for the purge and an additional firewall. Still suspicious, I managed to get Apple's number off the computer (which I couldn't when it was frozen) and talked with another Apple agent. She said I had been scammed. I wish Apple had given their local agent an education in how to handle calls like mine and thereby educate the Apple public. Evidently the first agent had never heard of a possible scam or she didn't understand my question. Who (and how) would I contact Apple to let them know their products are being scammed?

That was some extremely bad advice from the first Apple rep you talked to. The scammers removed nothing, other than maybe some random system files. Zeus is Windows only malware, so it was impossible for you to be infected with it to begin with.
Call your credit card company and do four things immediately.
1) Explain what happened and have them reverse the charges.
2) Have that card cancelled and a new one issued. They have the number now and can use it to make fraudulent purchases, or sell the number to other crooks who will.
3) There's no telling what else they may have done. Such as copying personal data, or having you install a keylogger. Because of these possibilities, erasing the drive and reinstalling everything from scratch is a must. Manually backup your personal data, erase the drive, reinstall the OS and your third party software (NOTHING they had you install) and manually restore your personal data. You must do this before number 4.
4). With the drive cleaned of any possible malware that would allow them to watch what you're doing, go online and change the passwords of every site you visit that has that information. Start with your bank.

COMPLAIN TO APPLE ABOUT USE OF SITES UNDER WINDOWS/EXPLORER

I filed the following complaint to Apple. I liked Apple very much since I changed two years ago. But iWeb changes this perception drastically! Its site do not work under IE/Windows!!!
File under 'feedback' button at 'Support iWeb' site.
"Apple people, could you please have a look at the very many people including myself complaining about the fact that we all bought iWeb which performs beautifull on a Mac but DOES NOT perform if used through Internet Explorer/Windows?
I am seriously thinking to reclaim my money because Apple should already have taken care of this issue."

There is a general reluctance of PC users to upgrade version to version. I can't really blame them with all the security holes and the generally cobbled together and intertwined nature of PC software/hardware. My work still uses some version of IE 5, I think...and yes, it barfs on the original website in question. I'm constantly bothering my IT folks about upgrading and all I get is a definite maybe. Of course, work computers are for work and the IT department really do see every application update as potentially that last straw that brings the whole thing down.
Thankfully, someone with admin rights secretly installed the latest FireFox version for me on my workstation.
James
http://www.dirtdoog.com/

How can i complain to Apple company???

     I have change the iphone 4s with one on one replacement at Digi center for 3 times. How can i get a wholly new iphone? I feel uncomfortable to the one on one replacement phone again.
7/2/13 - Wifi Issue          (Phone Changed)
15/3/13 - Camera Issue (Phone Changed)
23/4/13 - Wifi Issue        (Phone Changed)
25/4/13 - Touchscreen problems (Waiting for phone ordering)
Is it all the one on one replacement phone of Iphone is repairing phone???

Ok... Sorry... To made very clear is "Phone Replace" is what i means my iphone 4s is changed. Digi replace me a new phone. However, the replacement phone i get facing problems again and again. The above i state phone changed means my iphone is replaced and now i have no iphone use and still waiting for the new replacement phone. As a result, i feel not comfortable with the replacement anymore. As not the first time facing the problems.
One on one replacement details.
DiGi will honour a one-to-one exchange for all iPhone 4S units purchased from DiGi provided it is within the limited warranty coverage period and meets the Apple warranty policy. In compliance with Apple's iPhone warranty policy stated on http://www.apple.com/legal/warranty/iphone, DiGi will accept the faulty iPhone and provide a replacement iPhone.
So, i am wondering is it Apple giving us the repair phone or else? Nobody know what the phone sources just know a new replacement phone from Apple verify.

HT4061 How do you talk with apple about them making me change my password every time I try to add an app????

Why must apple require a password chane every time I attempt to purchase another app
<Title Edited By Host>

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

How do I complain to Adobe about a lying representative?

While investigating the purchase of a Photoshop CC subscription, I specifically asked an Adobe Rep if I would have to reinstall my plugins from CS6. His short answer was NO. This was clearly a lie to pad his own personal bottom line. So, do I have a means of transferring my plugins from CS6 or must I go through the aggravation of reinstalling them? As I'm well within the 30 cancellation period, I've a good mind just to cancel the subscription and run CS6 as long as I can.

I apologize for posting in anger earlier. A second Adobe Rep indicated that it was possible to transfer plugins from CS. Here is the pertinent exchange:
Sandesh: I check and see that you must be a option to import plugins In Cs6 . However I request you to contact us back tomorrow since our Imaging Queue is not available right now.
Charles Mills: Do I understand you correctly that there is a way to import plugins from CS6? If so, I will, as you request, contact Adobe again tomorrow.
Sandesh: Thank you.
Sandesh: Is there anything else I can help you with? Charles Mills: Yes. You didn't answer my question. Do I understand correctly that there is a way to import plugins from CS6?
Sandesh: Yes, there Is a way to import plugins from Cs6. Charles Mills: Okay. Thank you.
Sandesh: You are welcome.
Sandesh: Is there anything else I can help you with? Charles Mills: No, not today.
Sandesh: It's my pleasure chatting with you today. You have a great day and take care!

How to get ahold of apple about a lost serial number?

I just replaced my motherboard and logic is asking for my serial number. I have entered the serial number for logic 9 but now it is asking for my previous serial number. I have looked everywhere for it. I bought Logic Studio with Logic pro 8 originally and I can't find a serial number anywhere in or on the box or in any of the books inside?

AppleCare

How do I complain about - warn others about - an app?

I've searched but cannot find how to complain to Apple about Tappages, an app by Wombat.
Tappages has not worked properly for three months - the Back Up Files function always fails - and in spite of repeated requests for help have never had a reply or seen the problem fixed.
I also want to warn others not to buy Wombat's apps as I suspect they may have gone out of business - and even if not offer no support.
Many thanks if you can help me find the right department at Apple.
Ian Strathcarron

If you've bought it then you should be able to leave a review, either directly on the iPad via the app's page in the App Store app or via iTunes on your computer. You can use use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

How do I complain to Apple about Yosemite?

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