How do I COMPLETELY delete songs off my iPod? Once I delete them they keep showing up w/ an iCloud download symbol next to them. Even when I delete the file from my laptop they continue to play if I click on it on my iPod.

I reeeeally need this question answered! I've tried everything but most of the time I don't understand the vocabulary in the given directions. Also this may sound stupid but I don't even know if I have a Windows or Mac..pretty sure Windows. lol help. use small words.

wow thanks I don't understand why no one could have told me this. By any chance do you know why iTunes Store won't work onmy laptop and says an error occurred then some random number like -9872 or something

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