How do I completely uninstall Creative Cloud?

I need to completely wipe Creative Cloud off my computer and start over again (too many trials expired, some paid programs not responding when I attempt to open them). I've gone through the regular Windows Install/Uninstall but am still receiving a "You have 00 days left in the your trial" alert when attempting to open a program. Have tried several email logins and passwords, nothing is working so I'd like to start completely from scratch. I know it involves going deep into the Adobe files to remove them, but I need guidance regarding which files. Thanks.

Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

  • Uninstall Creative Cloud

    How do I completely uninstall Creative Cloud from my computer? I've deleted all the files but I'm still getting a little icon on my desktop. FYI, I use a Macbook Pro.

    Zoeyhzbi then please utilize the CC Cleaner Tool to attempt to remove the remaining installation.  You can find details on the use of the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

  • I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed.

    I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed

    right click the executable > click 'run as administrator'.

  • When reverting to purchased Adobe Acrobat XI Pro point product, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), how do I eliminate request to renew my subscription?

    Creative Cloud just wasn't working for me, so after several years of frustration with being abroad and not online when the program decided to require online verification, I'm ditching Creative Cloud and reverting to the purchased Adobe Acrobat XI Pro point product. However, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), it still wants to go online and check my CC subscription, disallowing use of the newly installed point product version from a several year-old ESD file (and the more recent AcrobatUpd11010.dmg file).
    Anyone have an idea of how to eliminate request to renew my subscription?
    If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
    Thanks,
    Tim

    Hi Tim ,
    Please refer to the following link to cancel your subscription of Creative Cloud .
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
    https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
    Regards
    Sukrit Dhingra

  • I have been using a free trial of photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.

    I have been using a free trial of Photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.

    Hi dmomoney24  ,
    Kindly refer : CC desktop lists applications as "Up to Date" when not installed.
    Please revert if the problem persists.
    Thanks,
    Atul Saini

  • How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    There is no need to uninstall on the old machine, but you can sign out thru the CC Manager if you like and then uninstall like you would any other software (depends on your operating system).
    To install on the new machine repeat what you did originally with the old machine...
    Download/install the desktop application, sign in, install the subscription application(s).
    Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Activation & deactivation help
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
    Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • I want to uninstall creative cloud (LR5, PsCC) and reinstall on new comuter. How do I proceed?

    I want to uninstall creative cloud (LR5, PsCC) and reinstall on new comuter. How do I proceed?

    Simply sign out on the old computer and install on the new one. No magic involved beyond that (barring technical difficulties, of course).
    Mylenium

  • How do I switch my creative cloud account from my old computer to my new computer?

    How do I switch adobe creative cloud accounts from my old windows pc and laptop to my new mac desktop and laptop?

    Sign out of your account... Uninstall... run the Cleaner to remove all traces
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Then install and activate on your new computers

  • I forgot deactivate before uninstalling Creative Cloud.

    Hello.
    By mistake I forgot deactivate before uninstalling Creative Cloud.
    So I can't deactivate my second PC.
    How can I do? please help me.

    Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  • Trial version of AcrobatXI uninstalled, Creative Cloud thinks it installed?

    How can I install Acrobat XI when Creative Cloud says it is up to date and already installed?
    I uninstalled it prior to purchasing and installing Creative Cloud on the recommendation of customer service.
    CC will not let me install Acrobat now?

    That is interesting.  After a couple of tries deactivating and uninstalling then reinstalling Creative Cloud with no success, I tried the following:
    I uninstalled Creative Cloud and any Adobe remnants.  I logged out of my account, shut down the computer and restarted logging on to the Adobe website.  I tried to download the trial of Acrobat XI, it wouldn't let me install in the applications folder but would let me install it on my main computer folder.  I installed it, the app showed up in the Applications folder I then logged into my Adobe account and  installed Creative Cloud.  It all worked.  That was the only way I could get the Acrobat XI application on the computer.
    Adobe XI shows installed and up to date and it allowed me to install Light Box and other Adobe apps as well.  Adobe XI when opened makes no reference to a "trial version".  It works like it is supposed to and I'm hoping it continues.  5 days and all is well so far.
    jerryma

  • How do i get the creative cloud to download?

    how do I get the creative cloud to download

    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • Completely uninstall Verizon Cloud Service

    I installed Verizon Cloud Service on my Dell Latitude E6440 so I could transfer contacts from my old phone to my new phone. I did not like having Verizon Cloud Service on my computer, so I went to Control Panel>All Control Panel Items>Programs and Features>Uninstall or change a program, and I uninstalled it. However, this did not completely uninstall it because whenever I turn on my computer, I receive an error message in a pop-up window immediately after my desktop loads that states: "Verizon Cloud Service.exe has stopped working. Windows can check online for a solution to the problem." I then have two options, "1) Check online for a solution and close the program, 2) Close the program" Both options close the program and the window goes away. I can also click on "View problem details", which provides something called a "Problem signature" followed by a bunch jargon that is unintelligible to me. Does anyone know how to completely uninstall Verizon Cloud so I do not have to close this error window every time I start my computer?

    Hi Erin, Thanks for your reply. I searched for Verizon Cloud and found a file called Verizon Cloud 14.3.50.ipa that is supposed to backup my iphone. I sent it to the recycle bin and restarted my computer. The same pop-up error message returned. I searched the entire program list, but can't find anything that is listed under Verizon or something similar that was installed around the time I initially installed Verizon Cloud.
     James R Tietz
    Shaver Lake, CA
         From: Verizon Wireless Customer Support <[email protected]>
    To: Jim Tietz <[email protected]>
    Sent: Monday, March 9, 2015 11:40 AM
    Subject:  - Completely uninstall Verizon Cloud Service
    #yiv5663479695 img
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    A message from the Verizon Wireless Community
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    Completely uninstall Verizon Cloud Service
    created by Verizon Wireless Customer Support in Verizon Cloud - View the full discussion                  Kinglet,
    This certainly is a cause for concern. I am sure that it does get a bit frusterating with those pop ups coming everytime you turn your computer on. You shouldn't have to continue to receive those once the program has been deleted. If you search for the program in your computer, does it still show up? You most definitely did follow all of the steps to uninstall, the only thing I might suggest is to see if it's still showing up in your programs and try again. Once the uninstall is complete, maybe try restarting the computer and see if the error windows pop up. Thanks.
    ErinW_VZW
    Follow us on Twitter @VZWSupport   Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community Start a new discussion in Verizon Cloud by email or at Verizon Wireless Community
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  • How do I become a Creative Cloud for Teams admin?

    I am attempting to use the Creative Cloud Packager to ease the deployment of InDesign for two users, but I get error message "Your Adobe ID is not listed as an Admin for Creative Cloud for Team or Enterprise" when I attempt to login.  How do I become a Creative Cloud for Teams admin? 

    Hi russmccabe333,
    Please follow the steps mentioned in the kb: http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html#id_ 61014 to add yourself in the list of Team Admin.
    Regards,
    Romit Sinha

  • I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

    I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

    ChristinaW1111 for information on how to resolve the connection error preventing the active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later.  If you have any questions regarding the steps listed within the document you are welcome to update this discussion.

  • How do I merge multiple creative cloud account id's into a single account

    We have multiple creative account id's and would like to merge them into one, moving the three licenses we have under one account id. We'd also like to be able to purchase additional licenses under this account id.  How do we do this.

    Creative Cloud individual membership works on one membership per Adobe ID.
    Multiple memberships require multiple Adobe IDs.
    To get what you want, you need Adobe Creative Cloud for Teams
    http://www.adobe.com/products/creativecloud/teams.html
    http://www.adobe.com/products/creativecloud/faq.html#ccm-teams
    You'll have to weigh up the cost vs convenience of the individual vs team membership.

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