How do I connect Airport Extreme to U-verse Internet Gateway: Motorola Model NVG510
I tried to set up a new network with the Airport Extreme and get no Internet connectivity from the AT&T gateway. The Extreme network sets up fine and I can access it from all my devices, but no Internet.
What am I doing wrong?
Thanks,
Mick Jones
It will only take a minute to check the Ethernet cable. Just connect it from a LAN <-> port on the Uverse gateway to the Ethernet port on a computer. Turn off the wireless on the computer and see if you can get a good Internet connection that way.
If you can, great. You cannot, then you either have a bad Ethernet cable or the port on the gateway may not be working correctly.
Power up the AirPort Extreme for a few minutes
Then, hold in the reset button on the AirPort Extreme for 10-12 seconds and release
Allow a full minute for the AirPort to restart
Connect the Ethernet cable from a LAN <-> port on the Uverse gateway to the WAN "O" port on the AirPort Extreme
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on Other WiFi Devices
Click AirPort Extreme
The utility will open up automatically, take a minute to analyze things, then suggest that the AirPort will be configured to create a new network. The window will look like the example below, except that you will see an AirPort Extreme instead of an AirPort Express.
Network Name......type in a short, simple name that you want to call your wireless network
Base Station Name.....type in a short, simple name that you want to use to identify the AirPort Extreme
Password......type in a password that will be used for both the Base Station and Wireless Network
Verify the password
Click Next
You should have a green light on the AirPort Extreme in a minute or two, and you should be able to log on to the new network and get an Internet connection.
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Hello DM1960,
Thanks for using Apple Support Communities.
To set up and configure your AirPort Extreme please follow the steps in the article below:
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http://support.apple.com/kb/PH14058
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I didn't realize that Time Capsule will only support the print function of a wireless multifunction printer. So I want to use Extreme for my network to have full use of my printer and use TC as the Time machine backup only. How to I make the connections?
Thanks for your response and this is getting complicated but I just purchased a new iMac as well as the Airport TC. I've had the Airport Extreme for a year or so. The Airport Extreme worked perfectly with my old iMac wirelessly and I had all functions of my printer with no problems. I was expecting the same with the TC. But the instruction that came with TC say to connect the printer to the TC via USB...which I did. And the print function worked perfectly but nothing else. In researching I discovered that when wired that way the TC only supports the print function...not scan or fax or anything else. I tried going wireless since my AE worked perfectly via wireless but I got no printer functions at all that way. But I'm wondering also if I tried that during a time I was having other issues...I had to delete and re-add my printer which solved some other problems. I may try that again...and see if I can get all print functions with just the TC connected
As far as connecting both your AirPort Extreme and Time Capsule on your network, we're not clear on exactly how you want to do this. Will the AirPort Extreme connect to your modem using an Ethernet cable and the Time Capsule connect to the AirPort Extreme using an Ethernet cable?.......or......do you want the Time Capsule to connect to the network using wireless?
Well... first of all I would like not to have to use the AE at all...I would prefer using just my TC for network, all print functions and Time Machine backup if that's possible. My printer will not accept Ethernet connections (Canon MX512).
After failing at getting this to work, I decided I would try to use my AE for net and print functions and just use my TC for Time Machine backup. I tried several different connection configurations with no success until finally I connected cable modem to my AE via Ethernet and went wireless with the AE and printer. but connected the AE to the TC via Ethernet and amazingly everything worked like a charm (for a while) and I was patting myself on the back for being so smart. But now I find that the connection only lasts for a short time. If I leave it for a while the TC goes invisible...or at least I see a message saying the Ethernet is unplugged...but it is not... and I lose internet connection even though I have a green light on my AE. So now I'm at a loss. I don't know why I keep losing network signal and why my system thinks the Ethernet is unplugged.
So... after all this...I figured I wasn't so smart after all and I must have things wired incorrectly.
So... it sounds like you are saying I should go back and try again to get my new TC to work as I want it to via wireless instead of connecting via USB...is that correct? Could you tell me exactly how I should wire my equipment from cable modem to AE and/or TC to achieve net capability, full functions of my printer and Time Machine backup...
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Sorry, you have me confused on this one. When the AirPorts are all configured to "create a wireless network", use the same SSID, security and password, and all AirPorts are in Bridge Mode........that is the exact definition of a "roaming" network.
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Hello,
I have a Mac and PC Network composed of:
iMac 24'' Leopard 10.5.2 (main computer)
2 PC Fujitsu Pentium 4 on Windows XP
2 PC HP Pentium 4 on Windows XP
my network/connections are done via Airport Extreme and 2 hubs (other devices connected to the network like Wii, XBox etc.)
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Questions:
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2. Is it normal to have no IP address on the printer when connected via USB on Airport Extreme ?
3. Why HP config doesn't recognize the printer on the network ?
4. Why does it work from the PCs and not from the iMac and why does it print light documents and not big ones ? Is this a memory7buffer problem on the printer ? What can I do if this is the case ?
5. On the Airport Extreme Utility, do I need to share the printer via "Bonjour"?
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Thanks a lot for your help.
P.
Message was edited by: vador300
Message was edited by: vador300
Message was edited by: vador300
Message was edited by: vador300NCBob, Welcome to the discussion area!
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How to set up Airport Extreme with Charter ARRIS Modem TM902A for the first time for WIRELESS.
When Charter Tech goes to your site, have them connect the modem up, but do not connect the modem to your iMAC or MacBook Pro. What you want to do is connect the Airport Extreme to the iMac or MacBook Pro first with the Ethernet Cable. You have to do this to configure via Airport Utility to set up the Base Station Name & Base Station Password.
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Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.
WHAT TO DO IF YOUR AIRPORT EXTREME WAS PREVIOUSLY SET UP FOR USE WITH ANOTHER CARRIERS ROUTER OR MODEM.
NOTE: If you already had your Airport Extreme connected for example, I previously had ATT Uverse and the Airport Extreme was connected to the Wireless Router Model 3801HGV, I disabled the Uverse Wireless and used the Airport Extreme for the Wireless signal in bridge mode, as the Airport extreme Signal is much stronger than the Uverse router, and I was able to obtain a Wireless signal with the Airport Extreme way much better with no signal loss which was very very frustrating with the Uverse router.
Anyhow if you had it hooked up like this, now that you will be using it with the Charter ARRIS Modem TM902A, you will need to reset the Airport Extreme to clear out the old data it has in memory, with the previous set up otherwise it will not work. Trust me I spent 6 hours trying to make it work reading all Apple Support Community questions and answers relating to this type issue/problem others have been having trying to get their set up working. I tried all the tips, and I finally decided just to see if by chance I would be able to connect with someone with Charter Tech support who might be familiar with Apple to be able to assist me and by luck I did. He told me why it was not working and was all due the previous configuration with the ATT Uverse router was still in memory with the Airport Extreme. Finally it was 10:30 PM when I decided to call Charter Tech Support and I had been working on this since 3:00 pm pacific. I did not call them earlier as all the post I read said they never received any good help from Charter. After calling them I finished up by 11:00 PM and was able to finally connect Apple Tv, iMac, iPhones and Macbook Pro. We love our Apple Product and Happy all is connected with the new
Internet Provider Charter. I must say the speed is way way much better than it ever was with AT&T Uverse.
THIS IS WHAT YOU WILL NEED TO DO:
First you will need to unplug the Airport Extreme, then by taking the tip of a pen or paper clip end you need to push the reset button on the back of the Airport Extreme and hold it
down and at the same time plug the power cord back into the Airport Extreme count to 5 or 10 then release the reset button. Then once he light in front of the Airport Extreme stops blinking you need to plug the Ethernet cable from the Airport Extreme to your iMAC or Macbook Pro, and restart which ever one you have, then open the Airport Utility once it is back up. If you see airport extreme pop up with the old network name or it shows and yellow triangle click on the Airport Extreme ICON it will not let you configure it but will ask if you want to get rid of it or remove and just do it. Then Again restart your iMAC or MacBook Pro, open up Airport Utility again, and on the top left you should see under “Other Airport Base Stations” the MAC ID for the Airport Extreme.
You will then create/configure a Wireless Network, create your Wireless Password that will be entered on each of your Devices, example, Apple TV, your iPhone, etc., you want to allow access to your Wireless Network you are creating.
Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.I just got a Charter Modem. Model TM822. While I was moving, my Airport Extreme was still at my old place.
I have a Linksys WRT320N I used for the initial Charter setup.
I can get my Airport to work here, but the Internet light on the Modem flashes Yellow.
Hasn't caused any issues so far but one thing I did notice.
On the Linksys there were 3 DNS servers listed.
The Airport Extreme only lists 2 and i don't see where I could add another, only change whats already there.
I tried everything above, but light on modem still flashes yellow.
I have the technicians cell phone. Told me "that shouldn't be" and gave the same advice listed above.
I'll break down and call Charter one day, see if it's on their end. NSA tracking may need a reset LMAO. -
How do you use Airport extreme at hotels etc, when traveling? I can plug my computer into the Airport with my ethernet but how does Airport pickup signal? What equipment & devices do I need to travel with to make this possible?
You may mean the AirPort Express.....not AirPort Extreme.....as the Express is a popular travel router.
The whole idea behind using this device is that the hotel must provide an Ethernet jack in the hotel room. Then you connect the AirPort Express to the Ethernet jack with an Ethernet cable and configure it to provide your own wireless network in the room. You still have to agree to terms, pay the fees, etc.
The problem with this approach is that it is getting very difficult to find hotels in North America that prrovide an Ethernet jack....most have moved to wireless networks and the others are not far behind.
So, if the hotel is already providing a wireless signal, the AirPort Express is of no use in that situation.
If you normally stay at the same hotels, and know that they provide Ethernet ports, an AirPort Express might make sense in terms of convenience. -
How do I use Airport Extreme to limit internet time for my kids? His computer is hardwired to the modem.
You can set up daily time limits for each computer that connects using wireless, but it is not possible to do this when a computer is connecting directly using a wired Ethernet connection.
Open Macintosh HD > Applications > Utilities > AirPort Utility on your Mac and click Manual Setup
Click the Access Control tab below the icons
Select Timed Access
For more details on this, click the Help menu at the top of the screen and enter the following phrase into the search box:
Controlling access to your wireless network
A more sophisticated approach would be to use a service provided by OpenDNS. From your computer, this would allow you to monitor web sites visited, and block any unsuitable sites. More info is here:
http://www.opendns.com/landings/familyshield -
How to set up Airport Extreme for 11ac and 11n?
I have just purchased the new Airport Extreme (August 2014) because Apple's website states
Simultaneous dual-band support.
AirPort Extreme features simultaneous dual-band 802.11ac Wi‑Fi. That means it transmits at both the 2.4GHz and 5GHz frequencies at the same time. So no matter which band your wireless devices use, they’ll automatically connect to the best available band for the fastest possible performance.
I have number of Macs in my home from a new MacBook Pro with Mavericks to a Macbook Air with Snow Leopard (due to required software) and iPads.
So after setting up the new Extreme my new MacBook only accesses 11n as does my older Macs. I checked by holding down the option key while clicking the WiFi icon at the top of my Mac. Well, not so automatic then as I was expecting 11ac and 3 times faster access (as stated by Apple).
I then looked for some documentation for setting up but cannot find anything.
Hence my question here.
How to set up Airport Extreme for 11ac and 11n simultaneously?
At present the new Extreme is no better than my previous 2 year old one.
Thank you.
MichaelHow to set up Airport Extreme for 11ac and 11n simultaneously?
Assuming that it is operating correctly, 802.11ac and 802.11b/g/n are broadcast simultaneously by default.
Simultaneous dual-band support.
AirPort Extreme features simultaneous dual-band 802.11ac Wi‑Fi. That means it transmits at both the 2.4GHz and 5GHz frequencies at the same time. So no matter which band your wireless devices use, they’ll automatically connect to the best available band for the fastest possible performance.
That is advertising. The real information is usually found in the small and hard to read footnotes:
Based on theoretical peak speeds. Actual speeds will be lower.
AirPort Extreme is based on an IEEE 802.11ac draft specification. Performance based on comparison with Apple’s 802.11n products. Comparison assumes AirPort Extreme network with 802.11ac-enabled computer. Speed and range will be less if an 802.11a/b/g product joins the network. Accessing the wireless network requires a Wi‑Fi-enabled device. Actual speed will vary based on range, connection rate, site conditions, size of network, and other factors. Range will vary with site conditions.
Since the 802.11ac signal is being broadcast only using the 5 GHz band, some users report that they have had better results by using the option to assign a different name to the 5 GHz band, and then pointing their Mac to that specific signal or network. You may want to try that option.
But first as a test, please locate the MacBook Pro about 10-15 feet or 3-4 meters from the AirPort Extreme with clear line-of-sight between the two devices. Restart both the AirPort Extreme and the Macbook Pro and then check to see if the Mac is connected to an 802.11ac signal.
If not, please power off your other wireless devices...computers, mobile devices, etc. temporarily, and try the same test again.
Please report on your results.
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