How do I connect an external bluetooth keyboard to my stream 7

I purchased a stream 7 a couple of months ago.  connected an external bluetooth keyboard to it.  now the external keyboard will not connect.  When I search for bluetooth devices, nothing shows up.  sometimes the stream 7 will pick up my fire on the other side of the house but not the keyboard that is right beside it.  Is there a setting that I have wrong?

Hello kutou, There could be one of several things wrong for the bluetooth keyboard to not be recognized.It could be the bluetooth drivers need reinstalling or there could be something wrong with the keyboard itself.You did check for bad batteries I assume? Here is a link to some troubleshooting info from Microsoft that you could try first.Troubleshoot problems with Bluetooth enabled devices If that does not work, here is a video on how to uninstall and reinstall the bluetooth driver.▶ How To Fix Bluetooth Not Working In Windows 8.1 - YouTube Here is the download for the bluetooth driver if needed.Its the same for the Stream 7 5701 and 5709 models.http://ftp.hp.com/pub/softpaq/sp70001-70500/sp70340.exe Let me know how it turns out.

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