How do i connect my ipad to WLAN internet? it says its loading but never comes up with a tick

I have recently moved to Madrid in Spain from England where i bought my iPad. neither my iPad nor iPhone will connect to the WLAN internet in the house that I am living in. When i type in the password it saying it is loading however the tick never comes up and i cannot access the internet. This is a real problem as I need to use my iPad to apply for university. Any suggestions?

it still wont work but the same thing is happening when i try to connect on my iphone which makes me think it is something to do with apple products on the wifi

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