How do I connect my new 3gs iphone to itunes when i have a corrupted backup file

My iphone 3gs died (got stuck on the itunes screen) when I tried to upgrade it. i never had a good backup for my phone but i tried to back up anyway. Didn't work.
Today I got a new 3gs at the apple store and now I'm trying to put everything back on it manually. My contacts and calendar are in outlook. My pictures are in a file on my computer. My music is on my computer. I don't know where my apps are (they were shown in itunes the last time I had my old phone plugged in).
So, the apple guy told me that he wouldn't restore the phone from back up, but i'm not exactly sure if that means I should reinstall itunes or just leave it as it is and set up my phone as a new device. Any thoughts?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
If you don't have a backup that is reliable, but all the components are there on your computer, I would start from scratch and set it up as a new iOS device.

Similar Messages

How do I transfer apps from my iphone to iTunes when I've reinstalled my pc

Hi,
'because of issues with my PC, i had to reinstall it. I transfered
my apps and music to an external hard drive, and transfered it back to my PC later on. Anyway, I had some apps that I didn't copy to my PC before the "reinstallation"
so my question is: How can I keep those apps when syncronizing my iphone to itunes now?

Disable auto sync when an ipod/iphone is connected under preferences in itunes(under the edit menu). Connect your phone, Store>Authorize this Computer, then File>Transfer Purchases.

How can I get a new password to iCloud mail when I have forgot the old one?

I have forgotten my password to Icloud mail. How can I get a new one?

Welcome to the Apple Community.
iForgot.com

How to reset all setting on my iphone 4s? when i have done procedure for reseting my screen has gone and showing only apple logo and i taking very long time i cant off or on?

i am trying to reset my iphone 4s with all original seting when i have done all procedure it has gone blank and showing only apple logo and i cannt off or on and not getting start.please advise/

try holding the home and power buttons at the same time for about a minute!

How do I get my new 3GS iphone operating system to load?

My operating system won't reload after numerous attempts at restarting and removing sim card.

Restore the device.

How to set up a new apple e-mail address when already have an existing Apple ID

Hello
Thank you for taking a look at my query - I have searched many posts but not found a specific answer to my question - so please help!
My dilemma:
I am in effect running everything smoothly - I am already on iCloud and have an @me.com mail address.
The problem arises in that I need to change my name (due to a divorce) and hence my e-mail address - I would like to use my maiden name for obvious reasons!
So what have I tried?:
I have set up a new Apple ID using a 'hotmail' address, as you need an existing address to set an ID, but would actually like a new 'apple' address. How do I do this? Since I have registered all my devices (iMac, iPad 3 and iPhone 3GS) with iCloud already using my married name ID it seems I am unable to get another appleID? Is this true? Is there a way around this?
Concerns:
I have many communications with lawyers and ex and various other things I would like to keep on my existing apple ID/mail account (and also itunes etc) I still need to be able to access this information. I am happy to keep this apple ID active at the same time as having the new ID if this is possible on all the same devices? Currently however I do not know how to do this, i.e. run two mail accounts through iCloud OR ideally transfer my info to the new ID - however from reading around I believe this latter (logical) option may be impossible?
So:
... I need a knight (or maiden) in shining armour to help me understand my options, answer the Q's above and provide the steps I have to follow to do this as I am no IT guru! And as there are many similar Qs without a clear answer I'm sure you will gain lots of points!
Thanking you kindly in advance!
PS. Apple if you are reading this please can you do something about this situation as there seem to be many questions around this issue. Unfortunately divorce and name changes are a frequent part of life these days and it would be good if you can accommodate this!

OK, so I realised I was still within my 90days of being able to get support from Apple due to recent iPad3 purchase.
So between what I have gleaned from this forum and what I have learnt from the support call here I hope is a comprehensive one stop shop answer to the question... "How do I get another Apple e-mail address ?" It's not straight forward but bear with me as you will get a result (also if anyone with IT prowess can offer further advice or clarification please do reply to this so we keep all info in the same place)... right - we shall begin:
First a few points to bear in mind/wise words that I wish I was aware of before:
You preferably do not want more than one Apple ID so that syncing etc is straight forward. SO create an e-mail address that you will be happy to have no matter what, whether you are married/divorced (and yes it unfortunately could happen...) etc...
So...
1. First go to www.myinfo.apple.com, change your country as required and click on manage your account. Log-in. Should go straight to your Name, ID and e-mail tab.
2. OK you are now presented with one of two scenarios....
a) If your AppleID and primary e-mail address is a me.com (or mac.com) then you are unlikely to have an edit option next to this line - follow point 3. Another ID has to be generated, and unfortunately (as Winston Churchill above rightly pointed out, the problem that you will have on the whole is that any purchases you make from the iTunes Store under your previous account, will be inaccessible on many of your devices. - IF however all you wanted is a new e-mail address and you are happy to keep running your old ID at the same time - there is a way around this .... read on to point 3)
b) If your AppleID and primary e-mail address is not a me.com (or mac.com) then - follow point 4. This is the better option to have, hop skip and jump with glee as you will in effect have the same ID account and syncing will not be an issue. But note that your new ID will not be editable going forward so head my words of wisdom above.
NB. If you already have more than one ID and one of the 'Apple ID and primary e-mail' is editable i.e. 2b) then choose this option to change as it is simpiler to manage.
3. OK lots of steps here and explanations:
i) You need to create another Apple ID - there are two ways of doing this a) if you go to your iphone or ipad settings > iCloud > delete your account (Don't worry you are effectively only signing out and not deleting) (you'll be given an option what to do with your contacts) > The page will then give you an option to create a new Apple ID.... follow the steps, and you will get a new me.com AppleID and primary e-mail address.
b) If you do not have an iphone or ipad - use your computer: Go to sytem preferences > icloud > sign out of account (again you will be given an option to keep contacts on the computer etc. do what is appropriate for you). An iCloud window should then pop up - and there is an option to 'Create an Apple ID'... follow the steps, in 2nd step (after date of birth input) go for the free iCloud option and do not use an existing e-mail address (e.g. hotmail or gmail)... as it then gets more complicated (I did go down this route as I didn't know any better - so I can explain if you wish to know - just ask) - continue with the steps and you will get a new me.com AppleID and primary e-mail address.
ii) Now assuming you have an itunes account and other devices... and you will want to sync everything across devices... then ensure you log back into your OLD account and use this as your main account on all devices. This will keep all things synced between devices with no problems.
iii) To get your new e-mail account active go to all your devices and computer and just add the new me.com address as another account:
a) on iphone and ipad: settings > mail, contacts, calendars > "add account"
b) on computer assuming you use mail: Mail>preferences>account information> hit the '+' under the left hand account box and fill in the details... You will then effectively have two mail boxes running in mail - your previous and new one. What I have noticed is that you can drag and drop (which will copy) mailboxes you created in your old account into your new account - which is great as you can keep the stored messages to hand and effectively you can taper down use of the old account (or use as you wish) over time and eventually not notice the old account is in the background.
Hey presto you have a new e-mail address AND your devices are syncing itunes, photostream etc...
4) So - much better option....
i) create a new Apple ID as per point 3i) above.
ii) go back to www.myinfo.apple.com, change your country as required and click on manage your account. Log-in with old ID. Under Apple ID and primary e-mail adress - click edit and now insert your new me.com Apple ID. This will now be both your ID and primary e-mail address. This is where my knowledge (gleaned from this Forum) stops on this option - as unfortunately it did not apply to me. But I think it will get you where you want!
Hope all this info helps rather than hinders!! It definitely would have helped me
Enjoy.

I have two different iPods. How do I connect the new one to iTunes?

I now have two iPods - a 30GB iPod I purchased about a year and a half ago which plays music, Audible books, and has photos slide show capability plus color screen. Yesterday I collected enough credit card points to afford the new 5th Generation iPod. Yeah, I'm an iPod addict. I wanted the video capability. So now I have it. My question is:
Do I have to download iTunes again, or can I connect my new iPod to the iTunes that I have been using for my other iPod? I can't find the answer to this question anywhere. Also:
Can I connect the new iPod on the same computer as my old iPod is connected on without getting confusion on the iTunes site and on the iPod?
Dell Dimension Windows XP

Ya, you can simply connect it to your current iTunes and go. More info here...
How to use multiple iPods with one computer
http://docs.info.apple.com/article.html?artnum=300432
Using iPod with multiple computers
http://docs.info.apple.com/article.html?artnum=61675
Managing content manually on iPod
http://docs.info.apple.com/article.html?artnum=61148
iPod: Frequently Asked Questions
http://docs.info.apple.com/article.html?artnum=60920
Patrick

My laptop quit so how do I connect my ipad and iPhone to the new one and make it work?

My laptop quit so how do I connect my ipad and iPhone to the new one and make it work?

Hello Tamthom,
It sounds like you would like to sync your phone to your new computer. I would start by using the following article to transer your iTunes and App Store purchases to your computer from your phone.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Note: If you had content that was not purchased from the iTunes Store you will need to re import the content from its original media, to your iTunes library separately.
Then backup your device to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
After your puchases are transferred, and your device is backed up you can Erase and Sync the device, and restore your backup to it, that way moving forward you can sync it like you used to.
Thank you for using Apple Support Communities.
Regards,
Sterling

TS2756 How do I connect my new iPad to my iPhone 4S using my personal hotspot?. I put my pass word In put will not work

How do I connect my new iPad to my iphone4s using my personal hotspot on my iPhone.
It will take my pass word.

when you switch your hotspot on your phone you will see a user password - when you switch your laptop on and search for your iphone connect and you will be asked for the user password once you enter it and click connect you will link the two devices and they will work together as long as you have a good signal and good data allowance you shouldn't have any issues

I have iTunes on my iPad. I have a new iPod nano. How do I connect iPod to iPad to download iTunes and music library?

I have iTunes on my iPad. I have a new iPod nano. How do I connect iPod to iPad to download iTunes and music library?

Hi Divine Inspiration,
You wouldn't connect the iPod to the iPad for data transfers. Music is stored and shared either through a computer or iCloud.
This article gives an overview of moving music and data off the iPad.
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/ht1209
and this article explains syncing to the iPod.
iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
Thank you for thinking of Apple Support Communities for your support needs.
Nubz

I have a hp officejet 4500 wireless . How do I print from my 3GS iPhone ?

I have a hp officejet 4500 wireless so how do I print from my 3GS iPhone?

You can use Airprint Activator. It will see WiFi printers that are not Airprint capable. I have an iPhone 4 with iOS5.0.1 and a Canon WiFi printer that is not Airprint capable. The Airprint Activator works great. So, whenever I want to print from my iPhone, the PRINT function sees my Canon and I can use it.
You install in on a Mac that is on your WiFi network. Make sure the Mac is connected to your network via WiFi and not via an ethernet connection. I think there's a Windows version of this floating around too which I don't have a URL.

HT201210 How can I dowload pictures from my iphone 4S? When I connect the phone it says that there is no nwe pictures in there?

How can I dowload pictures from my iphone 4S? When I connect the phone it says that there is no new pictures in there, but I can see them from the phone?

You can only transfer photos from the Camera Roll. Photos in other albums had to come from your computer to begin with and should still be there.

I backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?

i backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?

Don't you just love changes in interfaces?
I found the answer to my question.
When you attach a device (iPhone, iPad) to your Mac, in iTunes 12 in appears as a tiny icon in the second "row" of the iTunes display. Click the icon and the familiar iTunes display for the device appears. From there, on the Summary screen, you can see the dates of the backups of the device (iCloud and backup to the computer). You can also use the button to backup to the computer.

HT1699 i dont know how to connect my new ipod touch to itunes to set it up

i dont know how to connect my new ipod touch to itunes to set it up

Look at the Users Guide:
iPod touch User Guide (For iOS 5.0 Software)

How do I connect my new (purchased last week) macbook air to my samsung smart tv? I purchased the adapter at the apple store and connected to the TV via HDMI cable. The TV says "no signal. I do not see TV as an option in the display tab of system prefer

how do I connect my new (purchased last week) macbook air to my samsung smart tv? I purchased the adapter at the apple store and connected to the TV via HDMI cable. The TV says "no signal. I do not see TV as an option in the display tab of system preferences. what else do I need to do?

First, make sure your TV is tuned to display the correct input signal. Most TVs have several inputs (multiple HDMIs, cable connections, RCA etc) so double-check that you're using the correct one - HDMI1, HDMI2 or whatever is written next to the port.
I assume that you have a mini-Displayport to HDMI adaptor? If you open displays preferences, first tick the box that says "show display preferences in menu bar" then locate the menu and click Detect Displays. See if that helps.
Matt

How do I connect my new 3gs iphone to itunes when i have a corrupted backup file

Similar Messages

Maybe you are looking for