How do I consolidate two Adobe IDs into one?

Question

I have inadvertently created two Adobe IDs - one for my PC and one for my Samsung tablet.  I cannot therefore authorize the tablet to read the e-book I have downloaded to the PC.  How can I put this right?

Answer 1

Keith, we can help you, but there may be some confusion based on your use
of the term 'Digital Reader'.  Adobe has two products that get confused
from time to time.  The first is Adobe Reader - which is the one we use
most often to view PDF files.  The other is Adobe Digital Editions, which
is an ebook retrieval and library management system.  So, let's clarify
first whether you're referring to Adobe Reader, or Adobe Digital Editions.
Next, when you obtain an ereader, you register it with the outfit that
supports it - if it's a Kobo ereader, you register it with the KOBO
bookstore.  During that process, you'll be asked for an ID.  If you use
your Adobe ID, then your Kobo ereader can talk to either Reader or Digital
Editions seamlessly.  If you use another ID, then you could have issues.
Then, there is no way to 'deactivate' an Adobe ID account.  If you 'start
over' and establish a new Adobe ID, the one you set up the first time will
still be active in the Adobe computer behind the scenes.
Comment from me:  We all fall into the trap of 'assuming' that obtaining an
ebook, downloading it into an ereader and reading it is straightforward and
'simple'.  It's not - and that's because of technology, not the programs
themselves.  Adobe tries to 'keep things simple' by using one ID for you
whether it's on one or two computers, and up to six ereaders.  What we do
wrong is to 'assume' that we can figure things out on our own as we go.
Not good.
If the truth be known, we'd all be better off if we read the manual before
we did anything with the programs.
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