How do i contact a verizon representative when I'm out of the country? *611 doesn't work, neither does the 800
Help - I have no idea how to contact a representative - I used to call the 800 # but now it just refers me to *611 which I can't do out of the country, and I've had no success with the live chat on their website (doesn't appear to be working) - I'm also not on facebook, twitter, or google + - how am I supposed to get ahold of someone out of the country?
Use their calling card option. See International Support - Verizon Wireless.
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My iPod nano 3rd generation headphone jack isn't working anymore, when i put my headphones in , the left earphone doesn't work. Does anyone know if this can be fixed ?
Hi Mr.Acevedo329!
I have an article here for you that can help you troubleshoot the issues you are experiencing. That article can be found right here:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
Specifically, you will want to take note of this section:
The headphones don't work
If your iPod's headphones don't work or have static or garbled audio, try connecting them to any other 3.5 mm stereo headphone jack, like the one on your computer. If the issue with the headphones persists, replace them. For an iPod under warranty, you can order a replacement online. Otherwise, check out the cool headphones at the Apple Online Store. If the issue appears to be with the iPod, try resetting it. If that doesn't work, then restore iPod with the latest iPod software using iTunes 7 or later.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I have turned home share on my iPhone and my Apple TV and the remote app doesn't work all of the sudden. How can I fix this?
Welcome to the Apple Community.
Have you updated to the latest version of the Remote App. -
my iphone 6 plus after updating to IOS 8.2 seems to have a problem with the touch id witch doesn't work neither in home unlock nor in app store and when i'm trying to add a new fingerprint it says ''failed unable to complete touch id setup.Please go back and try again'' . I have multiple fingerprints and none of them appear to work.
Hi Giannis,
If you are having an issue with Touch ID not functioning as expected, I would suggest that you troubleshoot using the steps in this article -
Use Touch ID on iPhone and iPad - Apple Support
Start with the section titled Clean the Touch ID sensor and then Get help with Touch ID.
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
I have deleted time machine preferences...restarted the modem a bunch of times, restored time capsule to it's original settings...after I first set it up in Airport Ulitity its shows a page quickly that states there is a internet problem, but the page quickly goes away before I can read what it says exaclty and states the internet connection problem is resolved...
However it's not resolved, I'm also having trouble doing a back up to my time capsule...I recently purchased a new macbook and retrieved/restore what was on the time capsule to the new computer...that worked fine...wireless worked fine...however when I tried to back up the new macbook...it would faii stating that there isn't enough room on the TC to do a back up...
I didn't end up keeping the new macbook, I was just using it/trying it out while my current macbook pro was being repaired (logic board)
Ever since I got my current macbook back from repair...my backups have failed due to their not being enough space to perform the back up...in the past the back ups would happen and old back ups would be replaced...
I think this has to do with my current computer having a new name after the repair..."Adam's macbook pro 2" vs "Adam's macbook pro"
The internet was working fine wirelessly through the TC a day ago, but it wasn't allowing my other laptop that was connected via ethernet access to the internet...I had a self assigned IP address error then...I don't have that problem now, but it's not transmitting internet at all...even though it's in a solid green state.
I have no problem completely wiping out my TC including the previous back ups on it...just don't know how to go about it...I have restored it to factory settings a bunch of times and created the network from scratch...just hasn't fixed the issue
Is there more prefences files I should deleteIf the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues. -
This happened in the evening of March 17th. That morning it was there. i did not reboot all day or download any FF updates or other extensions that i recall. I've been wrestling with it for few days thinking on the next reboot it would repair itself. It didn't. I've spent a few hours total since then trying different things on the FF help site, but none have resolved the issue. I've enabled and disabled and re-enabled, uninstalled/re-installed, changed themes, used default theme, etc.
From the Firefox help files;<BR><BR>
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches. -
How can I back up an iphone when I haven't set the phone up for back ups & the touch screen doesn't work? The phone can receive calls (not answer) & the pictures & messages can be seen but the touch screen doesn't work to unlock the phone or select anything. We want to save/transfer pictures, contacts, and music to the replacement phone.
Try backing it up to your computer with iTunes. Connect it to your computer, open iTunes, click on the name of the phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now. Also go to File>Devices>Transfer Purchases to transfer you apps and other purchased media to your iTunes library.
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How can I activate an old version of Photoshop that I've loaded on my new tablet? The web activation doesn't work, and when I call the number, it says it's not being used anymore. Meanwhile, I'm down to 13 days till it stops working due to not being activated. HELP? I really need to continue using this product for my home business.It works fine not activated but the threat is that it will stop working in 13 more days if I don't get it activated, and none of the activation methods they list seem to work.
The new serial number is to the right of your chosen download.
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my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help
Hey nocillado,
Thanks for using Apple Support Communities.
It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Using the same Apple ID for Store purchases and iCloud (recommended)
Have a nice day,
Mario -
I'm using OS 10.6.8 and Mail 4.5. When I receive mails with attachments which are visible the save button doesn't work. And some contacts occasionally have problems opening files sent by me using Mail too. This was never a problem on pre-Intel Mac. A real Mac **** up ! Any ideas ?
Can you drag and drop the attachments visible in the email to the Desktop OK or does that fail ?
Re the sending: Are these recipients on Mac's or PC's as the file type could be an issue, if on Mac's then try setting the Mail Preferences Composing setting to Plain Text not Rich Text and see if that improves things. -
When I skype, and take videos, my microphone doesn't work. I know it's on but my friends can't hear me. How do I get it to work?
I'm sure you have checked, but make sure your mute button on the keyboard is not on , also check that you haven't touched the space bar during a call as that mutes it.
Check your settings in Skype>Preferences, Audio/Video tab. Here's what mine look like: -
My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(
Hello, Trillmonroe.
Thank you for visiting Apple Support Communities.
Try forcing all open applications to close and power cycle the device as outlined in the first two sections of the article below. If the issue persists, try the troubleshooting steps in the second article.
Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Cheers,
Jason H. -
I recently update my iphone and now is not allowing me to access my contacts, emails etc. When I try to switch it on it has an itunes symbol on the front with the usb plug and an arrow. What do I do to get my contacts etc back and make phone calls?
To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up? -
How come I keep getting this message when I turn on my computer: 'photo stream has stopped working.' My pictures aren't being saved from my iphone to my computer. I have wifi enabled on my iphone. Thanks for your help.
Firefox 2.0.0.20 is the last ever version of Firefox for Win98 / SE / ME.
You can get it from here, but you are better off using K-Meleon (derived from Firefox) or Opera instead an old version of Firefox:
[ftp://ftp.mozilla.org/pub/firefox/releases/2.0.0.20/win32/en-US/]
You can try KernelEx to get Firefox 3+ to work, but it would be very slow with an old PC of less than 750Mhz. 3.5 and later supposedly doesn't work.
http://sourceforge.net/projects/kernelex/ -
How do I change or reset my password for my wifi? I have forgotten my initial password when I setup the wifi and now cant use it with my iPod but it still works with my iPad as the password option doesn't come up like the iPod.
If you are saying that the iPod asks for the password for the network and you do not know it, what may work is to turn on iCloud keychain for the iPod and iPad., Thet may sync the password from the iPad to the iPod
http://9to5mac.com/2013/10/26/how-to-setup-and-use-icloud-keychain-for-mavericks -and-ios-7/
Otherwise you will have to go into the router settings and reset the wifi password in the router
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