How do I contact apple about a camera fault on my iphone5

I have a problem with purple lines across my screen when taking pictures and videos. Is there an easy way to contact support?

If you can find these forums certainly you can search and find the contact information for Apple as well.

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How can I contact Apple about Screen bleeding issue ?

Hey ,
How can I contact Apple about Screen bleeding issue ?
Because they have very complex website and I couldn't find the email .. !!

think as spam took over the internet most companys stopped having a mail address you could write to
http://store.apple.com/us/help/
http://www.apple.com/support/contact/

Looks like my account was hacked from china. how do you contact apple about this?

i had $39 in charges to itunes and my address had been changed to China. how do I contact apple??

Here: http://www.apple.com/support/itunes/

How do I contact Apple about unlocking my old iPhone 3GS the carrier's support is appalling !

I upgraded to an iPhone 4S and changed networks as Orange service abroad was very expensive and poor. I handed my old iPhone 3GS to my wife and she has a contract with my new network. However, it does not work as the phone is locked and Orange tell me they have requested an unlock code from Apple. I am still waiting for this!! How can I contact Apple to check if this is the true situation?

Apple will not unlock an iPhone sold locked to a carrier. Only the carrier will unlock an iPhone. Some carriers, such as AT&T, appear to have policies of never unlocking an iPhone.

How do I contact Apple about these emails I'm getting from them?

Hi everyone,
I'm getting emails from Apple about renewing AppleCare and a replacement iPhone 4 but it seems they are meant for someone of the same name as myself who lives in the US.
The odd thing is they are sent from Apple to an email address identical to my own except it misses out a full stop (dot) between forename and surname. How it's getting into my indox I don't know, and when I emailed this other Ed to inform him of this the email arrived in my own inbox which was really odd.
Any advice anyone could give me would be much appreciated.
Thanks in advance!
EDIT: It turns out Gmail doesn't distinguish between addresses with dots or not, so the emails are meant to be coming to be but some guy with the same name as me has entered the wrong address. Does anyone know where I can email Apple about this or what number to call in the UK? Thanks : )
Message was edited by: Ed85

Hi Ed,
Do the emails coming to you, by mistake, have a reference number at the top? Many will have some identifier to use for response.
If not, have you tried contacting Apple Customer Support to report the situation?
It is frustrating enough getting junk mail correctly addressed without getting mail about something you don't have and is incorrectly addressed
Ralph

How can I contact apple about my security questions when I live in Egypt?

Hello.
I am trying to by apps, music and in app purchases, when a pop up says put in your security questions. I have totally forgotten my security questions, due to the fact that I made this apple ID about 4 years ago. I would like to be able to contact apple support so I can fix this problem and buy things again. I currently live in Egypt and my app store and I tunes store is set to the United States.
If you can help send an email to:
Thanks,
bye
<E-mail Edited by Host>

Not sure whether you'll be able to get your security questions reset in an Apple store, you may have to contact US Support : Apple ID: Contacting Apple for help with Apple ID account security
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

HT202303 Where/how can I contact Apple about a possible iCloud security breach/hack?

I was just sent an odd email from... My own iCloud email account. (Thankfully I literally have never used it; still I'd like to have Apple security investigate.)
I'm not finding a path to contact an appropriate Apple agent. Any ideas?
Thanks!

When people receive emails which appear to come from their own address but they haven't sent they naturally tend to be concerned: however it's most unlikely that anyone has hacked their account, they've just been targeted by one of two common spammers' techniques: both arise because it's all too easy to forge the 'from' address on messages to be something other than the real one.
There are two things that can happen. One is that the sender has forged the 'from' address to be the same as the 'to' address (so other people will see it coming from themselves, not you), presumably in the hope of confusing spam filters. It's harmless, if extremely annoying. Delete it (never ever answer spam or try to unsubscribe from it), and you don't need to be worried about it.
The other problem is that a spammer is forging your address as the 'from' address on a whole batch of messages. The first thing you hear about this is when you start getting bounce messages because the spam has been sent to non-existent addresses and is being bounced to you. There's no point at all in responding to it. It's infuriating but normally stops after a bit as they move on to another forged address.
There isn't really anything you can do about it: closing the account isn't really worth the hassle unless you are totally swamped, because you will have to tell everyone your new address. Apple can't really do any more than they already are about spam.

How to I contact Apple about a support issue with Game Center--itself, directly. I changed my Apple ID and now I cannot access my game center account that I had previously. It created a new one for me with my new apple ID instead of keeping the old one.

I want to submit an issue with Game Center--itself, directly. I had an account set up that I used to play online games. I changed my appleID and then I no longer could access my game center account. I, apparently, had a new game center account created for me (which is friends with my old account) and now I cannot access my original game center account.
If I can't get access to email apple directly (which seems ridiculously difficult to do), then someone please tell me how to FIX the issue.
Thank you

Yes. I have tried that. When I use the ID I had before, it sets it up as a new account and I don't want to lose my stats attached to my old account.
Let's say that my old nickname was "user10" and I used the email, "[email protected]" for my apple id. I changed my apple id to "[email protected]" and it changed my game center account to "mynew" and somehow I am friends with my old acct, "user10". I tried getting a password reset for "user10" but I apparently don't know my own birthday, which is possible because I usually give a false one, but the same false one each time.

How do I contact apple with unknown charges to my account

My account was charged almost $30.00 for apps that I did not purchase! How do I contact apple about these charges?

I'm guessing you are in the US, apologies if i'm wrong, but if you are then do the following
Check your account history for the relevant order numbers/purchase date, cost etc. of the disputed items
Go to the Apple Express Lane Support for iTunes
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4
Choose iTunes Store
Then Purchases, Billing & Redemption
Click Continue
Choose the devices and versions of iTunes that you normally connect to the iTunes store from and click continue
you will be taken to a page where you can e-mail Apple who will aim to respond within 24 hours
hope this helps

HT3702 how do i contact itunes about an unauthorised app on my bill

How do i contact apple about an unauthorised app download of $1300

Wow, that's a pretty big sum. I'd conttc my bank first if I were you as Apple might ask you to call your financial institution. Anyway, you might conatct support here:
http://www.apple.com/support/itunes/contact/

Contact Apple about error-48

Has anyone contacted Apple about this error -48 problem? This problem seems to have started after the latest version of itunes came out.I will contact them if someone tells me how to go about it. Thanks
George251

Have you tried this?
http://docs.info.apple.com/article.html?artnum=306794

Contact Apple about app

I've had an app giving me problems for at least a month now.
I've emailed the developer no less than 3 times about the issue and haven't heard back from them at all.
I believe I've done my due diligence on this matter and would like to contact Apple about this.
Does anyone know how to contact Apple about an app developer?
I've had no luck contacting them so I'm hoping that if I contact Apple then THAT might get their attention.
Thanks

You can also report a problem/issue with an app as described on this page http://support.apple.com/kb/HT1933

Is there a way to contact apple about terrible service at one of their stores?

I recently spent 3 different days and over 4 hours at an apple store in order to swap a defective product. I was hoping to contact apple in some form to complain about how awful the customer service was at that particular store. I have a lot of apple products and enjoy the often spectacular customer service. However, I want to voice my displeasure about this particular store. I was wondering how I would be able to contact apple about the store.

If you call AppleCare, they can log a complaint about any aspect of Apple's Business in the system for review by senior management. If you log a complaint about service provided at an Apple Retail Store, it will be reviewed by AppleCare Senior Management and forwarded to the appropriate area or regional manager for review... or so I have been told!

How do you contact Apple when you're deaf?

I was wondering if someone can help me please. I want to contact Apple about something to do with my iPad. hen I click the appropriate buttons on the website it keeps showing me a contact number or form to complete for Apple to phone me. This is where the problem is - I am profoundly deaf and cannot use a telephone (and no, there is no one to call on my behalf). I am wanting to know what buttons I have to press to chat with Apple online and also an e.mail address for them. Can any one point me in the right direction please? Thanks.

Why not post your issue here and see if we can help? Create a New Question with a cleverly crafted title and a detailed description of your iPad and the problem including anything that preceded its onset.
If you cannot find your help topic on this page > http://www.apple.com/support/ipad/ the [Contact Support] TOC choice on the left yields a variety of ways to 'narrow' your issue. Many lead to telephone support numbers however. Even the Contact Us Page (link at the bottom of every page here) has only one reference:
If you have a hearing or vision impairment, call (877) 204-3930 for direct access to Apple representatives who are trained in providing support using accessibility services.
(?) I am unsure how this would work (?)
If you cannot post your issue here in these forums, I fear you may need to try to navigate through this path - https://getsupport.apple.com/GetproductgroupList.action - to get a Live Chat session (can be tricky because of"qualifying" questions may not yield that Chat choice.
A visit to the Apple Retail Store Genius Bar (reservation required through the last link path) or an Apple Authorized Service Provider may be in order.
ÇÇÇ

HT201318 I need to cancel my storage plan and I don't have physical phone or anything associated with the phone anymore to get serial # from, so how do I contact apple?

I need to cancel my storage plan and I don't have the physical phone or anything associated with the phone anymore to get serial # from, so how do I contact apple?

Contact the Apple online store at the number shown at the bottom of this page (1-800-MY-APPLE in the U.S. and Canada.)
If you ever synced your phone with iTunes, you can find your serial number by doing the following:
Launch iTunes on your computer.
Hold down your Control key, then on the menu bar in iTunes click iTunes>About iTunes (Mac) or Help>About iTunes (PC).
Any previously synced devices will scroll in a pop-up window; press the space bar to stop scrolling so you can write down the serial number.

How do I contact apple about a camera fault on my iphone5

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