How do I contact Apple support staff?
I posted earlier today under "missing tunes". I tried the suggestions to fix my issue, however with no luck. I still can't get my library to copy to my iPod.
Anyone else having these issues??
Thx for any help!!
http://www.apple.com/support/contact/
Mort
Similar Messages
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How Do I Contact Apple Support Directly?
Can anyone tell me how I can contact Apple Support directly? I've looked all over the Help website, and can't find it. It's almost as if Apple wouldn;t want you to find it. I have a free tech help support session within 90 days of my IPod purchase that I want to use.
WARNING! 1-800-APL-CARE is the phone number for the AppleCare Support. If you didn't purchase AppleCare with your iPod, then there may be complications. See details on this page:
http://www.apple.com/support/products/applecareipod.html
If you don't purchase the AppleCare with your iPod, then you get exactly one tech support phone call. Details:
Every iPod comes with complimentary single-incident phone support within 90 days from the date of purchase and one year of hardware service coverage. The AppleCare Protection Plan extends your service and support coverage for your iPod, its included accessories, and iTunes to two years from the original purchase date of your iPod. With this plan, you get direct access to Apple experts for answers by phone(2) and anytime access to web-based resources.(3) Should your iPod or the included accessories need service, Apple-certified technicians will repair it or provide a replacement using genuine Apple parts.(1)
AppleCare for an iPod is only $59 - gives you up to 2 years of tech support. -
hi I forgot the answer of security question and my account locked .. how can i contact apple support by email ?
Hi Ahmed,
You can contact iTunes Support by email here:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I can't reset my security questions - it tells me they've sent the email to reset but no email arrives... the support system loops all over the place and takes you back to where you start in the end - with no help ANYWHERE. I looked up the Apple number for the UK and when it rings, it does so only once - then nothing. I need my account unlocked and the ability to purchase items from itunes store with the gift cards I received.
What a mess. Where did the online chat go? Where did ANY resemblence of customer support go??Sonal Sanghvi wrote:
1) How and where to contact apple people to make a complaint in usa
http://www.apple.com/contact/
2) Does apple use such substandard products that as soon as one year is over immediately the product fails?
No.
Kindly help me what to do and get it repaired free of charge.
If you didn't purchase the extended warranty, AppleCare, you are not entitled to any repairs free of charge once the 1 year warranty expires. -
HT5312 My appleID was stolen, how can i contact apple support in Moldova ?
Please help me or provide some info how can i recover my apple id after the theif changed the resque email and changed the acc info!!!
How can i get it back ? I live in Moldova, we don't have any apple stores, just resellers, and no apple phone support either.
Please HELP.To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How do i contact apple support via Email? also apple support rant
I tried by phone but the automated voice is broken and extremely frustrating. All i want to do is get another package sent so i can send my ipod off for repair/replace but so far apple have messed up in 4 different ways.
1 - Not Repairing the ipod in the first place even though they claimed they did
2 - Putting a sticker over the freepost code making impossible to send via freepost
3 - Not having an onscreen option to cancel or resend empty package
4 - Voice "recognising" automated answer machines on the support phone number
havent got to 5 yet but i predict there will be.
Any way of emailing Apple support then?Have you tried pursuing contacts on these pages (these are for U.S.):
http://www.apple.com/support/contact/
http://www.apple.com/contact/ -
I Live in Chennai. I had purchased a Macbook Air from USA. on 8th Feb, Suddenly the display just went off. I would like to know the following
1) How and where to contact apple people to make a complaint in usa
2) Does apple use such substandard products that as soon as one year is over immediately the product fails?
Kindly help me what to do and get it repaired free of charge.
Thanks,
Regards,
SOnal
SanghviSonal Sanghvi wrote:
1) How and where to contact apple people to make a complaint in usa
http://www.apple.com/contact/
2) Does apple use such substandard products that as soon as one year is over immediately the product fails?
No.
Kindly help me what to do and get it repaired free of charge.
If you didn't purchase the extended warranty, AppleCare, you are not entitled to any repairs free of charge once the 1 year warranty expires. -
How do I contact apple support via email ?
hey, i need help recovering a account, however i am moving at the moment and the easiest way to get help is via email. Is there a way I can still get help via Email now ?
You can contact iTunes Support via this page :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then select the category for what you want to contact them about
If the problem is related to account security then your will probably need to contact them via phone as they will need to confirm your id and that it's your account : Apple ID: Contacting Apple for help with Apple ID account security -
Today I thought I had to upgrade my Icloud storage to enable me to upgrade my operating system on my Iphone. Found out that I could up upgrade by connect to my computer and using ITunes. Don't need the additional Icloud storage. Cannot find where to contact Apple to secure refund.
Took a while on the phone. Was disconnected on the first time. Had to answer security questions. Offered the Order ID number from receipt but apparently had no way to look it up via that number. Searched for transaction via Apple ID. The tech kept going off for some reason and finally said that it would be processed in two to three days.
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How do I contact Apple Support??
I bought my PB from Apple UK's online store and now my PB has developed a fault.
Does anyone know how I get in touch with them?? It's under warranty and I can't find any way of getting hold of them to discuss having my computer repaired.
I am not impressed...!Hi joe --
Have you looked here: http://www.apple.com/contact/phone_contacts.html
or tried calling Apple (UK) Support @ (44) 0870 876 0753
-- JDee -
TS1424 how can i contact apple support with chat
i want to chat i tunes supporter but i can't find the way. please someone guide me.
There is only email contact for iTunes : https://discussions.apple.com/thread/4812466?tstart=0
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How do i contact apple support on itouch
what up
You can fin dthe AppleCare contact number here or here.
I think you're looking for this number -> U.K. iPhone, iPod, Mac and iPad technical support: 0844 209 0611
WTH. -
How do you contact Apple support....
if you do not have a apple product that is in warranty?
skitastic wrote:
if you do not have a apple product that is in warranty?
Whoops, you might be in the wrong forum. This forum is about iTunes, which is free and has no warranty!
Check out this page for Apple Care: http://www.apple.com/support/applecare/welcome/ -
ipod is disabled
i have tried to reset my ipod following the online instructions but it hasn't workedWhat exactly happens and when does it happen when your try:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Also
Place the iPod in recovery mode using one of these programs and try to restore:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
when -
My credit card info needed updating and now it says to contact apple support?
How do I contact apple support to set up my credit card information? I received a email that my account was changed and it wasn't me so I reset my password and attempted to enter my credit card info for my account. It kept saying account not verified and now it won't let me do anything and says contact apple support. How do I do that?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
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