How do I contact Firefox to ask a question (my problem hasn't been solved by posting it)?

I'm having a problem with the Password Manager, and I posted the question on the support site, but I only received one response and it didn't solve the problem. This is the problem:
Just recently, I updated from Firefox 26 to Firefox 27. After updating, the saved passwords/log-ins function ceased functioning. When I go to websites that I frequent, like eBay, the login page used to load with my username and password populated in the appropriate fields. Now none of these sites will load the login info. Even on new websites, FF will ask me if I want to "Remember Password", and when I click on "Remember Password" and then return to the site later, it won't populate the login info.

maxryden,
Sorry that response didn't answer your question. But remember, that everyone who replies on this forum are volunteers (including me) and Firefox users just like you. That, being said, all of the volunteers are in different time zones and have personal matters to attend to besides contributing. Just be patient :) Also, Mozilla doesn't have a technical support line so that's why there's us.
One thing to your problem is that there might something wrong with the Password Manager. Click Firefox on your top menu bar > Preferences > Security > make sure ''Remember passwords for sites'' is checked. To the right of that, click Exceptions, make sure the site you are trying to log in to isn't in the list. If it is, click ''Remove'' Click Close, then OK. And try to log in again.
Another thing to know is that you might be in permanent Private Browsing Mode. Click Firefox on your top menu bar, then click Preferences > Privacy > If Firefox will: is set to Use custom settings for history, make sure Always use private browsing mode is not selected. If it is, uncheck it and restart Firefox.
One more thing to try: Firefox is probably clearing your passwords automatically when it's closed.
*Click Firefox on the top menu bar > Preferences > Privacy > If Firefox will: is set to Use custom settings for history and Clear history when Firefox closes is selected, click on the Settings… button. Make sure that Saved Passwords is not selected. Click OK to close the Options window .

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