How do I contact iTunes to retrieve the projects I have pay?

When I purchase a Gems in the game, but I did not get the gems then just told me to contact iTunes to complete.

How to report an issue with Your iTunes Store purchase

Similar Messages

  • HT4009 Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

    Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

    Gee... maybe you should try contacting iTunes support like the message told you to do.

  • I just got an email receipt for use of my itunes account.  Someone must have hacked my account.  Spent all the money in it.  How do I contact itunes to get my money back into my account?

    I just got an email receipt from Apple for use of my itunes account.  Someone must have hacked by account.  Spent all the money in it.  How do I contact itunes to get my money back into my account?

    iTunes Customer Service Contact
    http://support.apple.com/kb/ht1689

  • HT1918 still cant save the change i did in the billing information. how do i contact itunes support to complete the transaction?

    still cant save the change i did in the billing information. how do i contact itunes support to complete the transaction?

    http://www.apple.com/support/contact/

  • HT2731 How do I contact itunes support to finish the transaction of setting up my Apple account?

    I'm trying to create an Apple account for the first time and I got all of my billing information entered in and my debit card information entered in. Then it says to contact itunes support to finish transaction. How do I contact itunes support to finish this up so I can start buying music from itunes?

    Click Support at the top of the page, then click the link under Contact Us.

  • I purchased a song from iTunes but the quality is very poor. How do I contact iTunes to get a proper copy?

    I purchased a song (Donny Darko 'Mad World') from iTunes but the quality is very poor. The piano content recording is overloaded. All other downloads are satisfactory.
    How do I contact iTunes to get a proper copy?

    How to report an issue with Your iTunes Store purchase

  • How do I switch my apple Id I use in the iTunes store to the one I have on iCloud?

    how do I switch my apple Id I use in the iTunes store to the one I have on iCloud?

    You can simply sign out and sign in with the different ID. However, if you have any protected media - movies, or songs purchased before they stopped protecting them - you will not be able to play them, so in that case you are rather stuck.
    You can't merge accounts or transfer iTunes purchases from one Apple ID to another: but there is no problem about using two IDs. Use your iCloud ID for iCloud for syncing email, contacts, calendars, bookmarks, and PhotoStream; use your other Apple ID as before for iTunes, iTunes in the Cloud and iTunes Match.
    There's no conflict about doing this, and you won't even notice as Keychain will log you in with the correct ID in each case. It's also better security not to have your iTunes login also your email address, given the number of complaints about hacked iTunes accounts.

  • How can I get iTunes to display the tracks from a CD in their original (album) order?

    To be absolutely honest, I don't really understand what this box is for, so I shall just use it to repeat and expand on my question. (I have already sent a "Feedback" comment on the same topic).
    How can I get iTunes to display the tracks from a CD in their original (album) order?
    It seems to me that there is something very basic wrong with the way iTunes handles CD Tracks.
    Professionally produced CD tracks are seldom if ever in a randomised order. Why then does iTunes seem unable to display the tracks in the order they appear on the original CD source - whether from a personally owned CD or from a download from the iTunes Store?
    Some music demands a specific, non-alphabetic sequence in order to make sense. Why does it seem that iTunes only offers Alphabetic, or reverse alphabetic order - both of which make a nonsense of the original, often intended order of tracks?
    Why not replace the so-called "cover-art" in the bottom left hand corner if the iTunes window - which, while it may look attractive to some, gives the barest of information concerning the original disc, with a list of the original CD tracks in their original order, so that the user can easily reestablish the order in which they should be played.
    As I would expect legibility might be a problem with doing this, why could not the original contents, (in their original order), at least, be displayed when the "cover art" is double clicked-on - the result of which at present gives me an enlarged version of the "Cover Art". While on the subject of the contents of the source disc, what about all the album notes which someone takes trouble to write in order to increase the appreciation of the music on the CD and the listener's general background knowledge of the artists involved. Such notes, it seems to me, have considerable intrinsic value in their own account. I would, I think, normally be prepared to buy such "Sleeve notes" - so long as a "taster" was supplied (as it is for the music) - for something like the cost of a single 'Tune" on iTunes.
    These two aspects let Apple iTunes down enormously, in my opinion. I think that by chopping even quite protracted sequences of music up into bits does no one any favours - except perhaps Apple's already quite substantial bank balance. People have to be aware that two and a half, to three and a half minutes is a very short time to develop a piece of worthwhile music, and that there are many, many composers, not all of whom are alive today who have written music that huge masses of mankind value for the enrichment of their lives and the human condition in general.
    Please make the viewing of iTunes tracks in their correct order by default possible. By all means have the alphabetical variations available as offering a different approach to the music, but not the sole approach to it - PLEASE.
    Frustratedly yours
    Alan Whitaker
    PS I work at my old 24" iMac Intel Core 2 machine which runs OS "Tiger" - because it is more beautiful to look at, the screen is more pleasant to work on, and because, in some ways it is more capable (it will run FreeHand MX without needing a "patch"), than my more recent 21.5" which runs "Snow Leopard". (I don't find it that much slower, either).

    Dear Mike
    Thanks for the support. I am utterly amazed that after all the hype about how good iTunes is that it cannot play a downloaded CD in the correct order, and that what that order should be is not available directly from within one's own iTunes installation. (I know that one can go back to the iTunes Store to check what the order should be, but having downloaded the tracks surely iTunes is clever enough to retrieve this important information.
    My iTunes to differ from yours in that I have also noticed that it seems unable to download copies of my "talking books" in the correct order either. But in my case it downloads them - from a CD - in order, but with the first track downloaded first - so that it appears at the bottom of the column of tracks so that it would get played last! (At least this is, while being inexplicable, a relatively "logical" bit of blundering and because of this is relatively easy to put right!).
    I like many genres of music, some of which are not really programmed except perhaps by the artist performing them. I know that Frank Sinatra was very careful to programme his album songs to obtain a particular effect and in relation to the keys of the music. iTunes presumes to know better.
    Film scores may be totally randomly put together, in some cases, but in others the order is vital to one's appreciation of the music as a whole and how it relates to the plot of the film.
    In symphonic music most works are divided into sections and are conceived by the composer that way. Some individual sections may gain a life of their own if played separately, but they are never complete in the sense that the composer envisaged them without being placed in their proper context.
    Opera and probably most choral music too, is similar except that the words may well become meaningless if the order is changed at the whim of a piece of ill-written computer code, while ballet music has to be heard totally within its sequential context or it becomes meaningless.
    Finally, I would venture that iTunes, by jumbling up the order of the tracks as recorded on a CD, does an immense disservice, not only to the music on a particular CD, but to music in general, by expressing everything in terms of "Songs" - which it seems to interpret as stand-alone items of between 2 and 4 minutes whatever the genre. Even the way the iTunes publicity speaks of how many "songs" it can store instead of how many minutes or hours of recorded sound. This has to be another brick in the wall of "dumming-down" of people's expectations, and the shortening of their attention spans.
    I don't know about anyone else, but I feel betrayed by Apple over this. Perhaps the look, feel and general presentation of an item are not the most desirable features of a consumer product. Maybe it should be judged more on it fitness for the purpose for which it was sold. There is one other possibility - that Apple are trying to redefine "Music" - and that everything that lasts longer than about 3.5 minutes or is in the form of what could for want of a better term be called symphonic in the broadest sense is something else - not "Music" within Apple's new definition, at all!
    Well that's off my chest! now I can get down to creating some sort of order in my iTunes Libraries, knowing that I have to reconsult all the sources in order to confirm the source playing order.
    Anyway thanks again. At least I know that it is not just me
    alanfromthatcham

  • While playing a game on my IPad when I try to purchase additional gems I get a message to contact ITunes to complete the transaction and it won't let me make the purchase unless I purchase a lessor amount.  anyone else had this problem?

    When I try to purchase more gems when playing The restaurant Story, I have a problem.  I get a message to contact ITunes to complete the transaction.  This is an internal problem and has nothing to do with my accounts credit card or anything.  I had this problem before and it took forever to get it corrected.  I could not even get a response from Itunes.  I had t contact Apple and they contacted Itunes and it was corrected immediately.  It has worked fone for the past couple of months but now it is back to the same thing.  Has anyone else  experienced this problem and if so what did you do to correct it?
    any help will be greatly appreciated !

    Hi, I got the same problem. Did you fix your problem? How did you fix it? Thanks.

  • HT1918 How can I contact iTunes regarding incorrect charges being made to my credit card?

    How can I contact iTunes regarding incorrect charges being made to my credit card in order to obtain a Credit and to stop repetitive charging?
    I am finding it very difficult to navigate the iTunes support line and would be grateful if anyone can help me.

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • HT3552 How can i contact itunes support to complete my transaction?

    How can I contact itunes support to complete my billing transaction?

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT204088 Hi, How do I contact Itunes? I have been charged for items I have not ordered or authorised?

    Hi, How do I contact Itunes? I have been charged for items I have not ordered or authorised?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Error "contact itunes to complete the transaction"

    iPhone4, iOS6. Installed ABBYY Lingvo (http://itunes.apple.com/ru/app/lingvo-dictionaries-universal/id391989146?mt=8)
    I want to make a purchase inside the program, namely, to purchase additional dictionaries. When you try to buy, after the confirmation of the intention to purchase and enter the password, the error takes off in the window "contact itunes to complete the transaction" and all. Purchase does not pass, the money will not be charged, dictionaries are not bought.
    Reading tried to buy some at a different price and size - the error is always the same.
    My Card it's ok - there is money, there is no debt on the card, any software purchased in the AppStore without any problems.
    What to do?

    You can contact iTunes support via this page and ask them why you are getting the message and how to resolve it (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT201303 I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?

    I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?

    Get prepared for some bad news, then contact iTS.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • My new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

    my new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
     Cheers, Tom

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