How do I contact someone from Thunderbird that can help me set up my email

I have forgotten my email address and can not find a way to access or update Thunderbird to allow me to use a new password!!! I am trying not to pull all of my hair out of my head. Part of the problem was that my server was Knology.net and Mozilla, after many years of using this account, would not recognize Knology........ I recently, Dec. 2014, had my computer hacked and had to replace it. I love Firefox and Thunderbird and my red stuffed critter. Could someone please consider helping me? Thanks.
MaryAnn Burlingame

No-one can help you very much with not knowing your email address.
It would help to know who your current provider is, or perhaps more to the point, what they call themselves now.
There are many free providers (google, hotmail/outlook.com/yahoo/gmx, and in all probability your ISP) and it's probably easier to start over afresh.
My search for knology.net took me to here: http://www.wowway.com/home-map so they may have been absorbed or rebranded. I note there was a change in smtp setting being discussed there.
It looks like a very basic service (plain pop/smtp, no encryption) and you could easily find something else a little more modern.

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