How do I contact support by phone or email?

Firefox keeps crashing Adobe Flash plugin. I have tried just about everything, but it does not get fixed.
It only happens with Firefox, not Chrome or Safari.
I need some help in fixing or I am deleting Firefox.

Hello,
Try check your plugins:
*[http://www.mozilla.org/en-US/plugincheck/ Plugin check]
Verify if this happens after you clear your recent history:
*[https://support.mozilla.org/en-US/kb/remove-recent-browsing-search-and-download-history Clear recent history]
Also try turn off the hardware acceleration:
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

Similar Messages

How to you contact Adobe directly - Phone# or email

Thanks

Hello,
Try check your plugins:
*[http://www.mozilla.org/en-US/plugincheck/ Plugin check]
Verify if this happens after you clear your recent history:
*[https://support.mozilla.org/en-US/kb/remove-recent-browsing-search-and-download-history Clear recent history]
Also try turn off the hardware acceleration:
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade. When I do upgrade it says license id not valid. What next? How can I contact support personel?

I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade. When I do upgrade it says license id not valid. What next? How can I contact support personel?

Hi David,
You need to download CS6 Photoshop and enter the serial number for CS6 Photoshop and then you would be prompted to enter the serial number for qualifying product.
Enter the CS5 serial number in order to install and activate CS5 Photoshop on your machine.
Thank you for posting on Adobe Forums.

Hi, I need help with my iphone four bought in England but I live in Italy, I upgraded IOS six and now I can not read more than the Italian card, how can I contact a service center via email?

Hi, I need help with my iphone four bought in England but I live in Italy, I upgraded IOS six and now I can not read more than the Italian card, how can I contact a service center via email?

Only the carrier it is locked to can authorize unlocking it. Sounds like the phone was hacked to unlock it originally. Find out what carrier it is locked to, and look up their contact information using google or the search engine of your choice.

How can I contact you by phone

How can I contact you by phone

You can contact our support representatives via phone or chat by visiting: http://helpx.adobe.com/contact/
Select ExportPDF from the product drop-down list, then choose an option, then select 'I still need help.'
I'm not trying to be evasive, just trying to direct to you to the approriate phone number for wherever you're located in the world.
-David

How to get contacts from LG phone to MacBookPro?

I know this has to be simple but I'm not finding useful information anywhere:
I have an LG CU500V cellphone and a MacBookPro running Leopard. I've configured bluetooth and both devices recognize each other. I want to know if it's possible to import my contacts from my phone into Address Book. I've never used Address Book and haven't set anything up.
Can I pull this info off the phone? How do I make the sync occur?
Thanks
--p

No LG phones are supported by iSync for true syncing, because they don't have the industry standard SyncML protocol for syncing.
However, if your phone supports the industry standard vCard format, you may be able to send vCards from the phone via Bluetooth, and then double-click the received file(s) to import into Address Book.
You'd need to consult your phone's manual for how to do that with your specific phone.

How do I contact support? Have email receipt for magazine subscription renewal on iPad - can't activate!!

I received a receipt from iTunes for two items: a subscription to the series 48 Hours, and a renewal of my subscription to the magazine Reader's Digest.
48 Hours works fine.
Reader's Digest I can't get into. I press the gear in the upper right corner, enter my Apple ID and password and get an "opportunity" to purchase issues I've already paid for with my $14.95 annual subscription.
Reader's Digest tells me this is an iTunes issue.
I find nowhere to get support since my AppleCare subscription ran out after 2 years...I don't have a hardware issue, I have a "someone stole $14.95 and I want a refund or to get my subscription activated" problem.
When I click "report a problem" on the receipt (which is about a month old) I get "Oops! Google Chrome could not find nk11p02it-ibav22281602:8141". When I search on my orders for the Order ID (MGN9GV1YGT) it doesn't appear, although clearly it's on the receipt. So how do I protect myself against Apple and/or RD simply stealing my $15 and giving me nothing for it, considering I can't contact Customer Service since my device is out of warranty? Obviously this is NOT a device issue. It's a stealing $$$ from me issue.
HOW DO I CONTACT SOMEONE FOR HELP WITH THIS?
Thanks...
Jay from the Bronx

Thanks for that link which is hidden away on the ProDAD website & leads to a form to be filled to contact ProDAD. I received an email back this morning & a link to download an unlocked version of the Mac plugins so now all is working. [email address deleted by host]

How to upload contacts from other phone to iPhone

how to upload contacts from other smart phone which are saved on my mac to new iPhone

SFalconi wrote:
kaebfly wrote:
Not sure. Haven't checked but maybe VZW will post another "Getting Ready" guide for the 4s like they did for the 4. You can also check the App store via iTunes to see if the current app works for the iPhone 4s. I personally didn't use backup assistant...I never liked how it worked with my other devices (always mixed things up so contacts might have multiple listings instead of one and would place the mobile number as a home number and vice versa). iTunes syncing was quick and easy. I was coming from a BlackBerry when I got my iPhone though so I'm not sure if that's an option for the Voyager.
If you do some searching on the VZW site, or even Google, you can still find those getting ready guides. All the same info would apply, I'd think.
I know the info for the iPhone 4 is still available...but not sure if everything will be the same. Since iOS 5 will make it where you don't have to connect the iPhone to a computer at all there may be a way to do it without that step (which is necessary with iOS 4 if you want to use iTunes to sync contacts). You might be able to get your contacts on your computer from the Voyager and then sync them to the iPhone through the Cloud. Or...it might just be exactly the same as the current iPhone. That's why I was saying maybe they'll post another guide for the 4s. There might even be an owners manual PDF for the 4s already on the apple site. Not sure but if there is then some info would also be available there.

Anyone Know how to restore contacts for just phone on Iphone4S?

Facebook contacts got inadvertly mingled in the group contacts, and it over-rode contact that had the same name, but were not the same people

Good morning and happy Friday revgwife,
I can certainly understand how important it is to have the correct contacts in your phone. After all, we don’t want Siri to get your Facebook contacts confused with your calling contacts. Thank you for performing the steps that my colleague posted. I want to dig deeper into this issue and get this resolved once and for all. May I ask do you have the Facebook app installed on the phone? If so then try these steps to resolve the contact conflict.
Settings > Facebook > Contacts > Off.
If that doesn’t work then try logging out of the Facebook app and see if the contacts are removed. Once you have done so then please share your findings, just in case more assistance is needed.
Thank you…
ArnettH_VZW
VZWSupport
Follow us on Twitter @VZWSupport

Can I use one contacts database for phone and email?

I have a gmail contacts list for email. I also have a phone number database imported from a non-apple cell phone to my iPhone 5c. I find that I'm using the iphone more and more for both phone and email, but I also use my PC for email.
I exported my 300+ gmail contacts using google to a CSV file, cleaned it up, and imported it back to my PC. Of course, it doesn't have the 200+ phone numbers that are in my phone number listing now on my iPhone.
I like working with spreadsheets because of the many utilities to sort, cut/paste, etc. If I take my gmail database, ultimately add phone numbers, and sync in iTunes will it be accessed whenever I want to make a call and also when I want to send an email? I'm hesitant to sync with the new gmail "email only" database for fear of losing all of the many phone numbers in my iPhone. Can I keep my phone numbers temporarily while I edit my master contacts database - maybe by having separate databases on my iPhone for email and phone? I hope to eventually keep a master PC database of all data on all entries and change/reimport as needed.
Thanks for letting me know if this will work, or if there are any cautions that I should heed.

Yes.

How do I contact support for ProDAD Mercalli?

I am evaluating Premiere Pro CS5.5 on Mac OS X & downloaded the demo version of the stablisation plug-in ProDAD Mercalli V2 & was so impressed that I paid $249 for the standalone & plugin versions for Windows & Mac. As it turns out there is no standalone version for Mac but that is by the by. The very big problem that I have is that I cannot unlock the demo version that puts a pink cross on the image & cannot contact anyone at ProDAD to get some help.
I removed every last trace of Mercalli I could find. I have removed & re-installed Mercalli & Premiere several times. I do not get an UnlockMercalli program installed as described in the PDF manual & help but the whole description of installation & registration in the manual, help & FAQ doesn't match up with what I see anyway e.g. I cannot register the product for "free email technical support" because there is no 'Registration' button
The problem is that there is apparently no way of contacting ProDAD technical support or obtaining any support for this product. The emails with download link & serial number came from element5.com who appear to be just handling the on-line shop. I am directed to www.prodad.com for technical support but as far as I can see there is no help there beyond a few FAQs. I can find no way of raising a support ticket, no support forum, not even an email address. This is crazy for a moderately expensive & very sophisticated software product.
This has been the most frustrating exercise that from some other forum posts that I found while Googling others have had severe difficulties getting any support for Mercalli.
Please does anyone have a way of contacting ProDAD support? At present I have a non-functioning piece of software that I cannot get fixed or even figure out how to get a refund.

Thanks for that link which is hidden away on the ProDAD website & leads to a form to be filled to contact ProDAD. I received an email back this morning & a link to download an unlocked version of the Mac plugins so now all is working. [email address deleted by host]

How to get contacts from Verizon phone to iPhone 4S?

I currently have a Verizon non-smart phone (LG Voyager). I plan on pre-ordering an iPhone 4S. How can I get my contacts on the iPhone 4S?
FYI- I do have backup assistant.
Thank you.

SFalconi wrote:
kaebfly wrote:
Not sure. Haven't checked but maybe VZW will post another "Getting Ready" guide for the 4s like they did for the 4. You can also check the App store via iTunes to see if the current app works for the iPhone 4s. I personally didn't use backup assistant...I never liked how it worked with my other devices (always mixed things up so contacts might have multiple listings instead of one and would place the mobile number as a home number and vice versa). iTunes syncing was quick and easy. I was coming from a BlackBerry when I got my iPhone though so I'm not sure if that's an option for the Voyager.
If you do some searching on the VZW site, or even Google, you can still find those getting ready guides. All the same info would apply, I'd think.
I know the info for the iPhone 4 is still available...but not sure if everything will be the same. Since iOS 5 will make it where you don't have to connect the iPhone to a computer at all there may be a way to do it without that step (which is necessary with iOS 4 if you want to use iTunes to sync contacts). You might be able to get your contacts on your computer from the Voyager and then sync them to the iPhone through the Cloud. Or...it might just be exactly the same as the current iPhone. That's why I was saying maybe they'll post another guide for the 4s. There might even be an owners manual PDF for the 4s already on the apple site. Not sure but if there is then some info would also be available there.

How to get contacts from stolen phone

my iphone got stolen and when i try to track it on icloud it says its offline and i need to figure out how to get all my contact back but they wont show up on icloud when i go to contacts

If they aren't showing in iCloud, then you may not have been syncing your contacts to iCloud. Could you have been syncing with another service? Like Yahoo, Gmail, Hotmail, etc? If not, I'm sorry.

Premiere Pro CS6 is crashing, how do I contact support?

Premier Pro CS6=Producion Premium Creative Suite 6=kept crashing=Apple techs say contact Adobe=comp is OK=tried re installing just Pro=still crashed=uninstalled ALL=tried to reinstall FULL Suit6=will not re install=claims =possible pirate=accepts is listed in register to correct e-mail=how now=No adobe on comp NOW=NEED+HELP=HOW do I get direct contact with ADOBE=TedG

Maybe a mod can help by removng your email address you never publish that for the spammer's of the world to pick-up.
I would suggest that you remove any Adobe you can and then download and follow these instrutions and the start fresh on your reload.
What version of OSX are you running?

How do I contact support to find the last known location of my iPhone?

Hi,
I have lost my cellphone. I need to email support because I do not have a phone to call them with. I cannot seem to find their email address.
My problem is that I lost my cellphone and I was unable to find it with Findmyiphone app. I know it was online because it was not off when i lost it. Now it is off and I am wondering if they could tell me what its last location was. I have been looking for it everywhere. This is the second time that the Findmyiphone app has not worked. Do I need to be right next to my device for it to work? thanks for any help.

benledezmajr wrote:
Hi,
I have lost my cellphone.
What to do if your iOS device is lost or stolen > http://support.apple.com/kb/HT5668

How do I contact support by phone or email?

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