How do I contact support for ProDAD Mercalli?

I am evaluating Premiere Pro CS5.5 on Mac OS X & downloaded the  demo version of the stablisation plug-in ProDAD Mercalli V2 & was so  impressed that I paid $249 for the standalone & plugin versions for  Windows & Mac. As it turns out there is no standalone version for  Mac but that is by the by. The very big problem that I have is that I  cannot unlock the demo version that puts a pink cross on the image &  cannot contact anyone at ProDAD to get some help.
I removed every last trace of Mercalli I could find. I have removed  & re-installed Mercalli & Premiere several times. I do not get  an UnlockMercalli program installed as described in the PDF manual &  help but the whole description of installation & registration in  the manual, help & FAQ doesn't match up with what I see anyway e.g. I  cannot register the product for "free email technical support" because  there is no 'Registration' button
The problem is that there is apparently no way of contacting ProDAD  technical support or obtaining any support for this product. The emails  with download link & serial number came from element5.com who appear  to be just handling the on-line shop. I am directed to www.prodad.com  for technical support but as far as I can see there is no help there  beyond a few FAQs. I can find no way of raising a support ticket, no  support forum, not even an email address. This is crazy for a moderately  expensive & very sophisticated software product.
This has been the most frustrating exercise that from some other forum  posts that I found while Googling others have had severe difficulties  getting any support for Mercalli.
Please does anyone have a way of contacting ProDAD support? At present I  have a non-functioning piece of software that I cannot get fixed or  even figure out how to get a refund.

Thanks for that link which is hidden away on the ProDAD website & leads to a form to be filled to contact ProDAD. I received an email back this morning & a link to download an unlocked version of the Mac plugins so now all is working. [email address deleted by host]

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