How do I contact support? Have email receipt for magazine subscription renewal on iPad - can't activate!!

I received a receipt from iTunes for two items: a subscription to the series 48 Hours, and a renewal of my subscription to the magazine Reader's Digest.
48 Hours works fine.
Reader's Digest I can't get into. I press the gear in the upper right corner, enter my Apple ID and password and get an "opportunity" to purchase issues I've already paid for with my $14.95 annual subscription.
Reader's Digest tells me this is an iTunes issue.
I find nowhere to get support since my AppleCare subscription ran out after 2 years...I don't have a hardware issue, I have a "someone stole $14.95 and I want a refund or to get my subscription activated" problem.
When I click "report a problem" on the receipt (which is about a month old) I get "Oops! Google Chrome could not find nk11p02it-ibav22281602:8141". When I search on my orders for the Order ID (MGN9GV1YGT) it doesn't appear, although clearly it's on the receipt. So how do I protect myself against Apple and/or RD simply stealing my $15 and giving me nothing for it, considering I can't contact Customer Service since my device is out of warranty? Obviously this is NOT a device issue. It's a stealing $$$ from me issue.
HOW DO I CONTACT SOMEONE FOR HELP WITH THIS?
Thanks...
Jay from the Bronx

Thanks for that link which is hidden away on the ProDAD website & leads to a form to be filled to contact ProDAD. I received an email back this morning & a link to download an unlocked version of the Mac plugins so now all is working. [email address deleted by host]

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