How do I contact support to find the last known location of my iPhone?

Hi,
I have lost my cellphone.  I need to email support because I do not have a phone to call them with.  I cannot seem to find their email address. 
My problem is that I lost my cellphone and I was unable to find it with Findmyiphone app.  I know it was online because it was not off when i lost it.  Now it is off and I am wondering if they could tell me what its last location was. I have been looking for it everywhere. This is the second time that the Findmyiphone app has not worked.  Do I need to be right next to my device for it to work? thanks for any help.

benledezmajr wrote:
Hi,
I have lost my cellphone.
What to do if your iOS device is lost or stolen >  http://support.apple.com/kb/HT5668

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