How do I convert an Acrobat subscription to a Creative Cloud subscription?

How do I convert an Acrobat subscription to a Creative Cloud subscription?

Manage your membership and payments | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html

Similar Messages

  • How do I re-download Acrobat pro XI when Creative Cloud app thinks it's still installed?

    I've been having no end of grief with Creative Cloud on my late 2009 2.8 GHz Intel Core i7 iMac, running OS X 10.9.2. It slows my finder redraw down so that sometimes it takes 5 minutes to display the contents of a folder in the finder.
    So a couple of months ago I removed the Creative Cloud app from my machine, and things started running smoothly again except I was unable to update the rest of my CC apps.
    Needing to update the Camera Raw plugin for Photoshop CC, I reluctantly reinstalled the Creative Cloud app, which refused to recognise that I had a bunch of Adobe apps installed (Photoshop, InDesign, Illustrator, Acrobat, Bridge) ... all except Lightroom, which it recognised. So I uninstalled all my apps and re-downloaded them through Creative Cloud so CC would 'see' that I had the apps. Not so easy with Acrobat XI: I had problems opening it so I went through the 'Uninstal Acrobat XI' app in the Acrobat folder, and now Creative Cloud thinks it's still installed and therefore I can't download a fresh copy.
    Should I go through the rigmarole of uninstalling Creative Cloud again and run the risk of it losing track of all my other apps once again, or is there another way to work around this? Every time I try to download from the Adobe site it launches Creative Cloud...
    Hoping someone can shed some light on this for me please.

    With the help of Adobe support, I signed out of Creative Cloud and signed back in. Although I'd done this yesterday with no result, it worked this time and I'm currently reinstalling Acrobat.

  • How do I install Adobe Acrobat Pro without the Creative Cloud bloatware?

    Just want the program itself and have paid for a license but each time I install CC my computer boot up slows to a crawl.

    vikramjitc91669484
    If you have purchased the subscription for Acrobat Pro stand alone subscription, the  check if you can find the download on below page.
    https://cloud.acrobat.com/acrobat

  • How can I change my Acrobat subscription to a creative cloud subscription student and teacher

    How can I change my Acrobat subscription to a creative cloud student and teacher Membership?
    Robert

    You need to get the Acrobat Subscription cancelled and purchase the new subscription of full creative cloud.
    Contact Adobe Support for further details :-
    http://www.adobe.com/support/chat/ivrchat.html
    http://helpx.adobe.com/contact.html

  • Acrobat stopped working in Creative Cloud Master collection. How can I get it working or reinstall i

    Acrobat stopped working in Creative Cloud Master collection. How can I get it working or reinstall it?
    Windows 7, 64 bit.

    Hi msickler,
    In order to help you better please provide me more information about the application you are using.
    Which version of Acrobat you are using and what is the exact error message that you are getting also let me know when that message poping up.
    Have you tried to uninstall and reinstall Acrobat. Is it creative could subscription that you have or you have Master collection suite Cs 6.0.
    Regards,
    Ajlan Huda.

  • Accidentally deleted Adobe Acrobat XI Pro from Creative Cloud account - how to reinstall?

    I have an Adobe Creative Cloud account and it will not allow me to reinstall Adobe Acrobat XI because it thinks it is updated. However, I accidentally uninstalled it, trying to prevent it from over-riding an older Adobe Acrobat install I had. I now need to reinstall it.
    How can I get the Adobe updated to recognize that Adobe Acrobat is not installed? I've had it recheck several times over the last 2 months.
    The Adobe site will not download it, even though I select the "download" button, nor will the Creative Cloud account installer.

    Shut down Acrobat and any Creative Cloud application before doing this procedure.
    1    Rename caps folder.
              a.  Using the Finder menu Go>Go to Folder.
              b.  In the "Go to Folder" window put the following path:  /Library/Application Support/Adobe/
              c.  Rename the folder named "caps" at this location to something else (i.e. OLD_caps):
    /Library/Application Support/Adobe/caps
    2    Install Acrobat from within the Creative Cloud application.
    3    Rename new caps folder.
              a.  Using the Finder menu Go>Go to Folder.
              b.  In the "Go to Folder" window put the following path:  /Library/Application Support/Adobe/
              c.  Rename the folder named "caps" at this location to something else (i.e. NEW_caps):
    /Library/Application Support/Adobe/caps
    4 Rename the OLD_caps folder back to "caps"
    5 Now you should be good.
    *Note:  The "caps" folder contains the files that the Creative Cloud application reads to show what IS and IS NOT installed.

  • How can I delete my free member cabinet on creative cloud ?

    Hello
    I have two questions :
    Question 1 How can I delete my free member cabinet on creative cloud ?
    Question 2 I have two adobe accounts I would like to had put together so I only have an account, how do I do it ?
    (Item 1 : [email protected] + account 2   kontakt@hesseldal - foto.dk )
    Sincerely,
    Michael Hesseldal
    Storkeløkken 219
    Kirkendrup
    5270 Odense N
    Fyn
    Denmark
    PS . translated via google tranlate

    You do not have any CC registered to this ID, you are not being charged for CC. A free subscription is never, it gets disabled after 30 days.
    Regards
    Rajshree

  • How do i use my own domain name with creative cloud?

    how do i use my own domain name with creative cloud?
    i don't want to post web pages from behance.net. i want to use the domain name i have for my material. is there a hosting service for this? if not, can someone give me some pointers so I can publish?
    thanks!!
    Lori

    http://forums.adobe.com/community/behance is where you would ask about publishing to "something else" from that program
    I use OLD Dreamweaver, and upload my HTML with an FTP program to my own web site... I will GUESS you can do that, if you can save HTML to your hard drive to then be able to upload to your web site

  • Error 1603 when trying to install Acrobat XI Pro from Creative Cloud

    Hi Guys,
    I'm hoping someone can help me. One of my user is getting below error message when trying to install Adobe Acrobat XI Pro from Creative Cloud. She's been able to install other apps such as Illustrator and InDesign without any issues.
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
    ERROR: Install MSI payload failed with error: 1603 -
    Fatal error during installation. MSI Error message:
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
    I've spoken to Adobe support few times and they suggested the following links but I've not had much luck.
    https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html#main_solution1
    https://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html
    Since the error doesn't have any further information, I don't know what else to try.
    Can someone please help?
    Thank you in advance.
    Cheers,

    Hi ,
    I would suggest you to have a look at the following KB document.Please see if they have something useful for you and can fix the issue.
    https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    https://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
    Regards
    Sukrit Dhingra

  • How to connect my 3 different computers to my Creative Cloud?

    My parents got divorced years back, and for that reason i have one computer on both places + my school computer. How can i connect all my computers to my Creative Cloud at the same time? for some reasons i get a warning telling me to log off on the other computers, can i fix this problem?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  • How do I access photoshop and illustrator  from the creative cloud on my i mac?

    how do I access photoshop and illustrator  from the creative cloud on my i mac?

    Log in to your Cloud account to be able to download and install
    Some general information
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

  • How to Change programlanguage from danish to english - in Creative Cloud single-app membership

    I would like to know how to change programlanguage from danish to english - in Creative Cloud single-app membership Photoshop (one year)?

    See this document: http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html

  • How can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?

    how can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?

    Locking this discussion.  Please see my response at how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa.
    John T Smith please feel free to also reference this discussion.  I believe it partly explains the frustration individuals face when attempting to cancel their membership.

  • How to install multiple language version of photoshop within creative cloud?

    How to install multiple language version of photoshop within creative cloud?

    You should contact Adobe Support by phone or by chat and get their help in resolving your problems.
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • Is Acrobat 9 compatible with Creative Cloud programs?

    I submitted this in the updates section but didn't get any help.
    Is Acrobat 9 compatible with Creative Cloud products such as Photoshop CC and InDesign? Will I be forced to upgrade to Acrobat XI or can I keep using Acrobat 9 with the Creative Cloud programs?
    Any help is appreciated, thanks.

    Acrobat 9 should be fine with PDFs you generate with CC apps. I don't believe any of the apps will let you choose a lvel of security that requires Acrobat 10 and up, which is the only stumbling block I can think of.

Maybe you are looking for

  • ITunes won't recognize iPod, iPod charges but won't play

    When I connect my nano, it goes to the Do Not Disconnect screen, but my iTunes does not recognize the nano, so I can't update songs/playlists. It charges, but when I try to play - after I select a song - it goes to that song, but doesn't play and the

  • Can't Access some URL and outlook

    Hi, I am having problem in accessing http://www.ncbi.nlm.nih.gov/ (PubMed) I am an academic and I need to access this page very regularly. I can access from mu university but not from home it gives message "the page is not aviliable". The second prob

  • USB Latency on MSI GT 735.

    Hi, I have a MSI GT 735 006 with a Traktor Scratch Pro (Native Instruments) with an external sound card and vinyls to control the tracks. I have problems when playing it plays : blanks crackles jumps etc... Native Instruments Hotline told me to check

  • Characters show up as boxes when using AWT components.

    Having installed on a Windows XP english OS the asian languages packs (with fonts included, from Microsoft) and knowing that with MS Gothic, Gulim and Simsun you can display japanese, korean and chinese characters it seems that on JRE 1.5 and up this

  • Error occured for "APP-PO-14090: Document was not created

    Hi All, Can anbody please help for the error occured as "APP-PO-14090: Document was not created", while creating purchase order through Auto create feature in Purchasing Module. So request you please help me. Thanks for your response in advance. Than