How do I convince my IT dept to support exchange on my iPhone?

I work for a large non-profit social services agency in New York City. We use Exchange Server 2003 for our corporate email. Our IT dept just manages to keep everything running and is notoriously slow at making changes or fixing problems (they've been known to leave accounts of employees who've left the company active for months after they've left).
My particular part of the company runs a scatter site housing program. Because its scatter-site I spend 70%+ of my time in the field. I got an iPhone about a week after I started and its been incredibly helpful in a variety of ways. I can obviously access my Exchange Webmail through safari but it is incredibly slow and tedious, and its impossible to view attachments to emails.
It would be amazing if I could use the mail app on the iPhone to view my mail, and I asked one of the IT guys if they could set up exchange access for my iPhone. After a few weeks and half a dozen emails, IT said that they "couldn't figure it out." Since 3.0 came out last week, I decided to ask again, and the response was "We only provide support for BlackBerry at this point both IMAP and POP3 are turned off."
Anyway, i think one of the reasons they are so restrictive is because most of our programs are bound under a federal law called HIPAA to maintain total confidentiality about all of our clients. I think this is also why Outlook only seems to be available if you are on the company intranet (which my office is not, another pain). And as mentioned, IMAP and POP3 are turned off.
I guess basically my question is, how secure is the exchange connection with iPhone, and how easily can it be implemented? and once that is established, for what legitimate reasons (if any) might my IT dept not want to activate ActiveSync but support BlackBerry?
And finally, is there any good argument I could use to convince them to implement it? I personally know of at least 4 other employees who use iPhones (and I don't know all that many people in the company)
Thanks In Advance

In order to access an Exchange account with a Blackberry, a company must pay RIM for access to their Blackberry Enterprise Server, which is on an annual basis and I understand is not cheap.
Microsoft includes ActiveSync access with the Exchange server software, which doesn't cost a company anything extra, nor does it cost a company anything extra when accessing an Exchange account via ActiveSync with an iPhone. Apple licensed ActiveSync from Microsoft for use with the iPhone's Mail client. Your company must pay RIM in order to access an Exchange account with a Blackberry.
http://www.apple.com/iphone/enterprise/integration.html
http://images.apple.com/iphone/enterprise/docs/iPhoneMSExchange.pdf

Similar Messages

  • My iMac is authorised to play iTunes content, but my Apple TV keeps asking for me to authorise. I am unable to view content from my iTunes Library. How can I convince my Apple TV that I am authorised?

    My iMac is authorised to play iTunes content, but my Apple TV keeps asking for me to authorise and I am unable to view content from my iTunes Library. How can I convince my Apple TV that I am authorised?

    I am not exactly sure what you mean by "authorised", but I am experiencing a similar problem...or the same, in that Apple TV keeps telling me to enable home sharing in my MacBook Pro. It does not seem to recognize that home sharing is already enabled on my Laptop.
    Is home sharing and "authorised" one in the same? It used to work just fine before these recent Apple TV updates.
    Apple TV, Mac OS X (10.7.2)

  • How can I convince iTunes that this is the same machine to avoid installing all my iPod Touch Apps?

    I've had to rebuild my hard drive and reinstall all the software. What a pain.Now iTunes wants to tell me that I am re-syncing from a new machine and wants to reinstall all of my Apps. It is the same machine, and all the Apps show up in iTunes that are on my iPod Touch. I do not want to have to reinstall all of the iPod Apps and try to restore all of their data. How can I convince iTunes that this is NOT a different machine?

    If you are using iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
    For all other non purchased music (your own CDs etc) try this method which works on some Windows PCs.
    Enable your iPod for disk use.
    See: iPod Disk Use.
    Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
    Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
    Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
    The music files should transfer to your iTunes.
    If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
    Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it can be messy.
    Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
    One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
    Another free program is Pod Player.

  • How will i convince a client to go for Geniric extractor ..

    Hi All,
    How will i convince a client to go for Generic extractor and in which scenario?
    Thanks & Rgds
    -Tapas

    hi,
    Always it is suggestable to go for SAP provided business content extractors, since they have statndard routine and standard datasource for each applications. if you need addition fields then you can enhance the same.
    hence try using business content extractions. like LO,FI and HR extractors.
    SAP have standard notes for problems on business content extractors which is more useful.
    If the client requiremnet is more complex and is not fulfilled by the business content then choose to go for generic.
    Ramesh

  • My daughter's Mac book freezes at random times. Apple's been unable to fix it. Her college grades are suffering. How can I convince Apple to just replace it?

    My daughter's Mac book freezes at random times. Apple's been unable to fix it. On most visits to the Apple store, it works fine. On other visits, it acts up, and they replace something like the RAM or the hard drive.  She lost a semester for university course notes, and currently can't use it at all, because Apple sent it out for 'diagnostics'.  Her college grades are suffering. How can I convince Apple to just replace it?

    Apple policy in the past has been to try and repair three times.  If is not successful, then replace.  So keep accuarate records on when and what was repaired so you can make your argument that it needs to be replaced.

  • How do I convince Comedy Central I am in the USA?

    How do I convince Comedy Central I am in the USA? They won't play video because they think. I am in Canada. 

    One of these should put you in operation.
    http://eshop.macsales.com/item/Apple/PWRCBLMSA/
    Ciao.

  • How do I get my voicemail back like it was before my iphone 4 updated I hate the way it is now, How do I get my voicemail back like it was before my iphone 4 updated I hate the way it is now

    How do I get my voicemail back like it was before my iphone 4 updated please help

    You contact your phone carrier voicemail is a carrier feature.  You contact yoru phone carrier voicemail is a carrier feature.  You contact your phone carrier voicemail is a carrier feature.

  • How do I get rid of the auto signature "sent from my iPhone" when I create a new message?

    how do I get rid of the auto signature "sent from my iPhone" when I create a new message?

    Settings -> Mail -> Signature and edit it to whatever you'd like.

  • How do i get rid of the last import album on my iPhone?

    How do i get rid of the last import album on my iPhone its taking up almost half my storage of my whole phone?!!

    This is the iPhoto for Mac forum - you need the iPhone forum for iPhone questions - I will request tha tit be moved
    LN

  • How do I access my external drive over the web with my iPhone. The drive is attached to my Time Machine.

    How do I access my external drive over the web with my iPhone. The drive is attached to my Time Machine. I am new to Apple and am trying to get all my stuff working together.

    This is not a supported feature of iPhone or Time Capsule.

  • How do you transfer a ringtone from your itunes library to your iphone? because my hp will not let me download a tone to my iphone

    how do you transfer a ringtone from your itunes library to your iphone? because my hp will not let me download a tone to my iphone

    How to create a ringtone for iPhone on iTunes 10  http://www.simonblog.com/2010/09/06/how-to-create-ringtone-for-iphone-on-itunes- 10/

  • Hi, I was just wondering how much it would cost to repair the rear camera of my iPhone 4s. I dropped it and it won't work and I hear something rattling inside when I shake it. How much would it cost to fix?

    Hi, I was just wondering how much it would cost to repair the rear camera of my iPhone 4s. I dropped it and it won't work and I hear something rattling inside when I shake it. How much would it cost to fix?

    If you have a tool, try removing the battery cover and chech out. Some times the camera pin may have been misplaced. If so, you can fix it yourself.

  • How to update weblogic.properties in order to support English & Chinese

    <URGENT PROBLEM>
    hi,
    how to update weblogic.properties in order to support English & Chinese
    version in a sing weblogic server?
    Thanks in advance
    <URGENT PROBLEM>

    If you are using JSP as your mechanism for content display, you should use
    the contentType parameter to specify the character and coding of the JSP
    page any character encoding of the resulting stream. So far, we have not
    done a good job of documenting how to produce localized content in JSP. I
    have filed an issue for the documentation folks to work on it. For now,
    take a look at section 2.7.4 of the JSP specification version 1.1.
    Thanks,
    Michael
    Michael Girdley
    Product Manager, WebLogic Server & Express
    BEA Systems Inc
    fxy <[email protected]> wrote in message
    news:8ffr11$59d$[email protected]..
    <URGENT PROBLEM>
    hi,
    how to update weblogic.properties in order to support English & Chinese
    version in a sing weblogic server?
    Thanks in advance
    <URGENT PROBLEM>

  • How do i delete an icloud account that was already on the iphone 4s

    how do i delete an icloud account that was already on my iPhone 4s

    atrix95leonix wrote:
    I don't know the owner
    Then you now have in your possession a brick.
    Sorry. You can't bypass activation lock. It's an anti-theft feature.

  • I have two iphones, different telcos, i am using the same apple id for both - how can i use the 10GB icloud free memory of my new iphone 5?

    I have two iphones, different telcos, i am using the same apple id for both - how can i use the 10GB icloud free memory of my new iphone 5?

    Thank you KiltedTim!
    YES, that is the free 5GB icloud memory for each apple ID. Can I not add the free 5Gb of my second Iphone to my original apple ID (5GB also) as I want to use one Apple ID name on both 2 Iphones? Is it necessary to have a different apple ID for the second Iphone to avail the free 5GB it carries with it?

Maybe you are looking for

  • Session: Waiting and Working Chart

    I am using OEM 10g (Grid control) to monitor my database. But I don know what does the Y axis on the chart (Session: Waiting and Working) mean ? Thanks for your help. Note: Click Home page -> Database -> Performance -> Sessions: Waiting and Working.

  • File with an Attachment to Mail with an Attachment

    I'm using File adapter and using additional Files option to attach another attachment. I have to send mail out using Mail receiver adapter and should use same attachment name File adapter picked up. I tried several options using MessageTransformBean,

  • Can't find rented videos partially downloaded

    I rented four videos from iTunes. I went into my video application to see the progression of the downloading. I opened on up and then accidentally touched a button that has an arrow facing down. The video disappeared from my video application and is

  • Problem downloading any apps through app highlight...

    Hi there , i have done everything i believe i am ment to do however no matter what i try i can't download any apps at all from the market place or the apps highlights. am i doing something wrong - are there certain steps i should have done which mayb

  • Adobe Captivate license exceeded maximum number of machines

    Hi, My machine was updated from Win XP to Win 7 and it seems the Adobe Captivate license from the old version was not deactivated. I am trying to install the application now that I have Win 7 but I am receiving an message that says the license has ex