How do I correct an error message 2753 The file 'acrosup64.dll' is not marked for installation?

I received this error message and cannot find a solution. does anyone have any suggestions?

Try downloading the offline installer from http://get.adobe.com/reader/enterprise/

Similar Messages

  • How do you fix Error 2753. The File 'acrosup64.dll is not marked for installation. when trying to update

    how do you fix Error 2753. The File 'acrosup64.dll is not marked for installation. when trying to update?

    i have trid from the adobe website and from the auto update notice, however
    none have been successful. i am running windows 8.1 and i have another pc
    running the same 8.1 and that one has successfully updated.
    Philip P Copley
    P.O.Box 3155
    Norwood 5067
    South Australia
    [email protected]
    (08) 8431 6885
    0401 686 087

  • Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation.

    I am getting Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation when deploying from msi package. .
    Need help to resolve the issue

    Hi dingusmagii
    Can you please share the following info:
    ->  Which OS and architecture are you on
    ->  What are the exact steps being followed for installation.
    ->  Do you have any previous version of Reader already installed on your machine.
    Also it would be helpful if you can you share Windows Installer log. Please follow the steps below to create installer log
    1. Launch Notepad
    2. Copy paste the following text in notepad
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\]
    "Logging"="voicewarmupx"
    3. Now press Ctrl+S to save the file.
    4. In the "Filename" field type <any_file_name>.reg for e.g. abc.reg
    4. In the "Save as type" dropdown, select "All Files"
    5. Click Save button to save the file at desired location
    6. Go to the location where you saved the file and double click on it.
    7. Follow the prompts to create the registry key.
    After the registry key is added successfully, please re run the 11.0.07 patch installer. Once you get the error message click ok and then click on finish to close the installer dialog.
    Now go to C:\Users\{username}\AppData\Local\Temp and look for file with name similar to MSIxxxxx.log.
    Please upload the dump (compress the dump using WinZip or likewise) and share the link here.
    For help see link How to share a document
    regards,
    Rohit

  • Adobe Flash Player 10 ActiveX -- Error 2753. The File 'InstallAX.exe' is not marked for installation

    Adobe Flash GPO Deploy error “InstallAx.exe” Flash won’t uninstall
    correctly from a GPO deployment
    Error message from EventViewer: Product: Adobe Flash Player 10
    ActiveX -- Error 2753.The File 'InstallAX.exe' is not marked for
    installation.
    I am running Windows 7 and I am trying to uninstall Adobe Flash
    Player 10 ActiveX yet I can't find it on the list of Add/Remove
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    also followed instructions for removing the registry keys of the
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    I am stuck and I don't know how to remove Adobe Flash Player 10
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    We had this same problem recently and the faultbucket link pointed me in the right direction however the registry entries were different for us.
    Most of our computers were fine but some had problems with Flash Plugins and some with Activex and some both.
    The  best way to fix a computer or set of computers is to first uninstall  all Flash and then note all remaining Flash entries in  HKEY_CLASSES_ROOT\Installer\Products.
    These entries can vary based on what versions got corrupted on your systems.
    This  ended up being the fix for us for both Flash Plugin and ActiveX  version. We tested it and had great success as a .reg file and are now  deploying it via GPO.
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    Windows Registry Editor Version 5.00
    [-HKEY_CLASSES_ROOT\Installer\Products\371245C90F69D5349AC564C8AA7CE50A]
    [-HKEY_CLASSES_ROOT\Installer\Products\6205276E056AC94498B76D7B5AEE0A85]
    [-HKEY_CLASSES_ROOT\Installer\Products\6F8CE5C1F5C5F12458EB19B9D5C0DAC4]
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    [-HKEY_CLASSES_ROOT\Installer\Products\30D9D84132D5F4D45B0DAB06034CD5FC]
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    (if you copy and paste this fix remove the spaces near the end of the line added by these forums for some reason)
    Reply if this solution or a similar one works for you.

  • Reader 11.0.10 update error 2753 acrosup64.dll is not marked for installation

    We are trying to deploy reader update 11.0.10 but are receiving the above error in the installation logs and event viewer of multiple computers.  Other discussion state un-installing and re-installing reader fixes the issue, but this is not a practical solution when it is occurring on multiple computers.  We are deploying updates through System Center Updates Publisher 2011 and SCCM 2012

    error the file acrosup64.dll is not marked for installation

  • Error 2753. The File 'Dist_acrotray.exe' is not marked for installation

    Hello,
    I have been trying for days to figure out this problem with updating Adobe Acrobat X Pro. Whenever I try to update the software, via under help, or click the update icon in the system tray, I then proceed to download the update but get the Error 2753. The File 'Dist_acrotray.exe' is not marked for installation.
    I have tried repairing the software through control panel, and I have also reinstalled Acrobat as well. PLEASE HELP!
    Thanks,
    Mike
    Computer Specs: Win7 Ultimate 64-bit

    Hi mobl11,
    You might want to refer the KB Doc : http://helpx.adobe.com/acrobat/kb/error-internal-error-2753-dist.html

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    You probably don't need the hard drive and optical drive specs, but here they are?
    ======================
    Intel ICH10 AHCI:
      Vendor:          Intel
      Product:          ICH10 AHCI
      Link Speed:          3 Gigabit
      Negotiated Link Speed:          1.5 Gigabit
      Description:          AHCI Version 1.20 Supported
    HL-DT-ST DVD-RW GH41N:
      Model:          HL-DT-ST DVD-RW GH41N                  
      Revision:          PQ06   
      Serial Number:          K3D9BH92251        
      Native Command Queuing:          No
      Detachable Drive:          No
      Power Off:          No
      Async Notification:          Yes
      Bay Name:          Upper
    HL-DT-ST DVD-RW GH41N:
      Model:          HL-DT-ST DVD-RW GH41N                  
      Revision:          PQ06   
      Serial Number:          K3D9BH92251        
      Native Command Queuing:          No
      Detachable Drive:          No
      Power Off:          No
      Async Notification:          Yes
      Bay Name:          Upper
    Intel ICH10 AHCI:
      Vendor:          Intel
      Product:          ICH10 AHCI
      Link Speed:          3 Gigabit
      Description:          AHCI Version 1.20 Supported
    Intel ICH10 AHCI:
      Vendor:          Intel
      Product:          ICH10 AHCI
      Link Speed:          3 Gigabit
      Negotiated Link Speed:          3 Gigabit
      Description:          AHCI Version 1.20 Supported
    Hitachi HDP725050GLA360:
      Capacity:          500.11 GB (500,107,862,016 bytes)
      Model:          Hitachi HDP725050GLA360                
      Revision:          GM4OA5CA
      Serial Number:                GEA534RJ06E63A
      Native Command Queuing:          Yes
      Queue Depth:          32
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk1
      Rotational Rate:          7200
      Medium Type:          Rotational
      Bay Name:          Bay 1
      Partition Map Type:          GPT (GUID Partition Table)
      S.M.A.R.T. status:          Verified
      Volumes:
    disk1s1:
      Capacity:          209.7 MB (209,715,200 bytes)
      BSD Name:          disk1s1
      Content:          EFI
    OSXLION:
      Capacity:          499.25 GB (499,248,103,424 bytes)
      Available:          192.76 GB (192,758,513,664 bytes)
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk1s2
      Mount Point:          /
      Content:          Apple_HFS
    Recovery HD:
      Capacity:          650 MB (650,002,432 bytes)
      BSD Name:          disk1s3
      Content:          Apple_Boot
    Hitachi HDP725050GLA360:
      Capacity:          500.11 GB (500,107,862,016 bytes)
      Model:          Hitachi HDP725050GLA360                
      Revision:          GM4OA5CA
      Serial Number:                GEA534RJ06E63A
      Native Command Queuing:          Yes
      Queue Depth:          32
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk1
      Rotational Rate:          7200
      Medium Type:          Rotational
      Bay Name:          Bay 1
      Partition Map Type:          GPT (GUID Partition Table)
      S.M.A.R.T. status:          Verified
      Volumes:
    disk1s1:
      Capacity:          209.7 MB (209,715,200 bytes)
      BSD Name:          disk1s1
      Content:          EFI
    OSXLION:
      Capacity:          499.25 GB (499,248,103,424 bytes)
      Available:          192.76 GB (192,758,513,664 bytes)
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk1s2
      Mount Point:          /
      Content:          Apple_HFS
    Recovery HD:
      Capacity:          650 MB (650,002,432 bytes)
      BSD Name:          disk1s3
      Content:          Apple_Boot
    Intel ICH10 AHCI:
      Vendor:          Intel
      Product:          ICH10 AHCI
      Link Speed:          3 Gigabit
      Negotiated Link Speed:          3 Gigabit
      Description:          AHCI Version 1.20 Supported
    WDC WD2002FYPS-02W3B0:
      Capacity:          2 TB (2,000,398,934,016 bytes)
      Model:          WDC WD2002FYPS-02W3B0                  
      Revision:          04.01G01
      Serial Number:               WD-WCAVY7048785
      Native Command Queuing:          Yes
      Queue Depth:          32
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk3
      Rotational Rate:          5400
      Medium Type:          Rotational
      Bay Name:          Bay 2
      Partition Map Type:          GPT (GUID Partition Table)
      S.M.A.R.T. status:          Verified
      Volumes:
    disk3s1:
      Capacity:          209.7 MB (209,715,200 bytes)
      BSD Name:          disk3s1
      Content:          EFI
    BU2TB-Time:
      Capacity:          2 TB (2,000,054,960,128 bytes)
      Available:          1.1 TB (1,096,926,654,464 bytes)
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk3s2
      Mount Point:          /Volumes/BU2TB-Time
      Content:          Apple_HFS
    WDC WD2002FYPS-02W3B0:
      Capacity:          2 TB (2,000,398,934,016 bytes)
      Model:          WDC WD2002FYPS-02W3B0                  
      Revision:          04.01G01
      Serial Number:               WD-WCAVY7048785
      Native Command Queuing:          Yes
      Queue Depth:          32
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk3
      Rotational Rate:          5400
      Medium Type:          Rotational
      Bay Name:          Bay 2
      Partition Map Type:          GPT (GUID Partition Table)
      S.M.A.R.T. status:          Verified
      Volumes:
    disk3s1:
      Capacity:          209.7 MB (209,715,200 bytes)
      BSD Name:          disk3s1
      Content:          EFI
    BU2TB-Time:
      Capacity:          2 TB (2,000,054,960,128 bytes)
      Available:          1.1 TB (1,096,926,654,464 bytes)
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk3s2
      Mount Point:          /Volumes/BU2TB-Time
      Content:          Apple_HFS
    Intel ICH10 AHCI:
      Vendor:          Intel
      Product:          ICH10 AHCI
      Link Speed:          3 Gigabit
      Negotiated Link Speed:          3 Gigabit
      Description:          AHCI Version 1.20 Supported
    WDC WD10EAVS-00D7B1:
      Capacity:          1 TB (1,000,204,886,016 bytes)
      Model:          WDC WD10EAVS-00D7B1                    
      Revision:          01.01A01
      Serial Number:               WD-WCAU43604330
      Native Command Queuing:          Yes
      Queue Depth:          32
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk0
      Medium Type:          Rotational
      Bay Name:          Bay 3
      Partition Map Type:          GPT (GUID Partition Table)
      S.M.A.R.T. status:          Verified
      Volumes:
    disk0s1:
      Capacity:          209.7 MB (209,715,200 bytes)
      BSD Name:          disk0s1
      Content:          EFI
    Data:
      Capacity:          999.86 GB (999,860,912,128 bytes)
      Available:          715.55 GB (715,549,786,112 bytes)
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk0s2
      Mount Point:          /Volumes/Data
      Content:          Apple_HFS
    WDC WD10EAVS-00D7B1:
      Capacity:          1 TB (1,000,204,886,016 bytes)
      Model:          WDC WD10EAVS-00D7B1                    
      Revision:          01.01A01
      Serial Number:               WD-WCAU43604330
      Native Command Queuing:          Yes
      Queue Depth:          32
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk0
      Medium Type:          Rotational
      Bay Name:          Bay 3
      Partition Map Type:          GPT (GUID Partition Table)
      S.M.A.R.T. status:          Verified
      Volumes:
    disk0s1:
      Capacity:          209.7 MB (209,715,200 bytes)
      BSD Name:          disk0s1
      Content:          EFI
    Data:
      Capacity:          999.86 GB (999,860,912,128 bytes)
      Available:          715.55 GB (715,549,786,112 bytes)
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk0s2
      Mount Point:          /Volumes/Data
      Content:          Apple_HFS
    Intel ICH10 AHCI:
      Vendor:          Intel
      Product:          ICH10 AHCI
      Link Speed:          3 Gigabit
      Negotiated Link Speed:          3 Gigabit
      Description:          AHCI Version 1.20 Supported
    WDC WD1003FBYX-01Y7B0:
      Capacity:          1 TB (1,000,204,886,016 bytes)
      Model:          WDC WD1003FBYX-01Y7B0                  
      Revision:          01.01V01
      Serial Number:               WD-WCAW31850957
      Native Command Queuing:          Yes
      Queue Depth:          32
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk2
      Rotational Rate:          7200
      Medium Type:          Rotational
      Bay Name:          Bay 4
      Partition Map Type:          GPT (GUID Partition Table)
      S.M.A.R.T. status:          Verified
      Volumes:
    disk2s1:
      Capacity:          209.7 MB (209,715,200 bytes)
      BSD Name:          disk2s1
      Content:          EFI
    BUOSXLION:
      Capacity:          999.86 GB (999,860,912,128 bytes)
      Available:          697.88 GB (697,881,690,112 bytes)
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk2s2
      Mount Point:          /Volumes/BUOSXLION
      Content:          Apple_HFS
    WDC WD1003FBYX-01Y7B0:
      Capacity:          1 TB (1,000,204,886,016 bytes)
      Model:          WDC WD1003FBYX-01Y7B0                  
      Revision:          01.01V01
      Serial Number:               WD-WCAW31850957
      Native Command Queuing:          Yes
      Queue Depth:          32
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk2
      Rotational Rate:          7200
      Medium Type:          Rotational
      Bay Name:          Bay 4
      Partition Map Type:          GPT (GUID Partition Table)
      S.M.A.R.T. status:          Verified
      Volumes:
    disk2s1:
      Capacity:          209.7 MB (209,715,200 bytes)
      BSD Name:          disk2s1
      Content:          EFI
    BUOSXLION:
      Capacity:          999.86 GB (999,860,912,128 bytes)
      Available:          697.88 GB (697,881,690,112 bytes)
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk2s2
      Mount Point:          /Volumes/BUOSXLION
      Content:          Apple_HFS

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  • Failed re-install in windows 7 64 bit - error 2753.The File 'trialencoder.dll.70DBED24_B579_40CB_AB0

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    WARNING: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
    WARNING: OS requirements not met for {CEFF1F0F-787F-457D-B492-07F9B3F7C0D2}
    WARNING: OS requirements not met for {3F41BA46-09C3-4500-96D7-DC4390AD0124}
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    ERROR: The following payload errors were found during install:
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